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Mitel Customer Service Associate Interview Questions and Answers

Updated 9 Oct 2024

Mitel Customer Service Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - Aptitude Test 

It was online, questions and typing test

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Why do you want to join BT?
  • Q2. Since you have left your previous company, what if we do not select you?
  • Q3. Any future plans of growth in the company?
  • Q4. Are you ok with night shift?
Round 2 - HR 

(4 Questions)

  • Q1. Since you are selected by operation team, How soon can you join us?
  • Q2. Salary structure in the previous organisation?
  • Q3. Roles and responsibilities in previous organisation ?
  • Q4. Your achievements in previous organisation?
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do want to be a CSA
Round 1 - Technical 

(2 Questions)

  • Q1. SQL Basics on query,joins
  • Q2. Python basics on OOPs,exception handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong basics required on sql python and big data
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Assignment 

Grammar, passages, basic aptitude, and the Versant test.

Round 2 - Group Discussion 

Any random topic such as diversity and inclusion or your most recent birthday.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Operations round with hiring managers.
  • Q2. About you, qualifications, about the companu.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. What is change management?
  • Q2. Changes type?
Round 2 - One-on-one 

(2 Questions)

  • Q1. Daily work routine
  • Q2. Notice period
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to work here?
  • Q2. Looking for an opportunity to grow
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Codings were asked to write in java

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Job Portal and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Coding Test 

Basic debugging questions

Round 2 - Technical 

(3 Questions)

  • Q1. Basic Java conncepts
  • Q2. Inheritance of files
  • Ans. 

    Inheritance of files refers to the process of passing down files and their associated permissions from one user or group to another.

    • Inheritance allows for efficient management of file permissions by reducing the need to manually assign permissions to each individual file.

    • When a file inherits permissions, it means that it adopts the same permissions as its parent directory.

    • Inheritance can be enabled or disabled for spec...

  • Answered by AI
  • Q3. Why do you want to join is
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about you? Your experience overall of Work, why you left your last organisation? Why BT?
Round 3 - Aptitude Test 

MCQ questions for English maths and situations based questions

Round 4 - One-on-one 

(4 Questions)

  • Q1. Basis on your experience the questions were asked What do you know about NPS, promoter detractor, how will manage your work life balance
  • Q2. Why you want to join BT
  • Q3. Where you see yourself in next 5 years and question on your stability
  • Q4. Are you comfortable with rotating shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best guy's

Mitel Interview FAQs

How many rounds are there in Mitel Customer Service Associate interview?
Mitel interview process usually has 1 rounds. The most common rounds in the Mitel interview process are Aptitude Test.

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Mitel Customer Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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