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Mitel
3.5
based on 107 Reviews
Video summary
Company Overview
Company Locations
Working at Mitel
Company Summary
Mitel is a telecommunications firm specializing in Voice-over-IP solutions, enabling global connectivity and collaboration for businesses.
Overall Rating
3.5/5
based on 107 reviews
8% below
industry average
Highly rated for
Work-life balance
Critically rated for
Promotions, Skill development, Salary
Work Policy
Hybrid
82% employees reported
Monday to Friday
96% employees reported
Flexible timing
84% employees reported
No travel
82% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
16 employees reported
Health insurance
14 employees reported
Cafeteria
12 employees reported
Free meal
5 employees reported
View all benefits
About Mitel
Founded in1972 (53 yrs old)
India Employee Count501-1k
Global Employee Count1k-5k
HeadquartersKanata, Ontario, United States (USA)
Office Locations
--
Websitemitel.com
Primary Industry
Other Industries
--
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View in video summary
Mitel Networks Corporation is a Canadian telecommunications company. The company previously produced TDM PBX systems and applications, but after a change in ownership in 2001, now focuses almost entirely on Voice-over-IP (VoIP) products. Mitel is headquartered in Ottawa, Ontario, Canada, with offices, partners and resellers worldwidePowering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of customers
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Mitel Ratings
based on 107 reviews
Overall Rating
3.5/5
How AmbitionBox ratings work?
5
28
4
35
3
17
2
10
1
17
Category Ratings
4.1
Work-life balance
3.6
Company culture
3.3
Job security
3.3
Work satisfaction
3.2
Salary
3.2
Skill development
3.1
Promotions
Mitel is rated 3.5 out of 5 stars on AmbitionBox, based on 107 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Mitel
based on 100 reviews
3.5
Rated by 19 Women
Rated 4.4 for Work-life balance and 3.7 for Company culture
3.5
Rated by 81 Men
Rated 4.0 for Work-life balance and 3.6 for Company culture
Work Policy at Mitel
based on 22 reviews in last 6 months
Hybrid
82%
Permanent work from home
14%
Work from office
4%
Mitel Reviews
Top mentions in Mitel Reviews
+ 5 more
Compare Mitel with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.5/5 based on 107 reviews | 4.1/5 based on 7.3k reviews | 4.1/5 based on 2.4k reviews | 4.0/5 based on 3.5k reviews |
Highly Rated for | Work-life balance | Work-life balance Company culture Skill development | Work-life balance Company culture Skill development | Skill development Work-life balance Salary |
Critically Rated for | Promotions Skill development Salary | Promotions | No critically rated category | No critically rated category |
Primary Work Policy | Hybrid 82% employees reported | Hybrid 76% employees reported | Hybrid 61% employees reported | Work from office 61% employees reported |
Rating by Women Employees | 3.5 Good rated by 19 women | 3.9 Good rated by 1.1k women | 4.2 Good rated by 451 women | 4.1 Good rated by 331 women |
Rating by Men Employees | 3.5 Good rated by 81 men | 4.1 Good rated by 5.8k men | 4.1 Good rated by 1.7k men | 4.0 Good rated by 2.9k men |
Job security | 3.3 Average | 3.9 Good | 3.9 Good | 3.7 Good |
View more
Mitel Salaries
Mitel salaries have received with an average score of 3.2 out of 5 by 107 employees.
Senior Software Engineer
(49 salaries)
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₹9.7 L/yr - ₹23 L/yr
Devops Engineer
(32 salaries)
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₹6.4 L/yr - ₹16 L/yr
Member Technical Staff
(29 salaries)
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₹5.3 L/yr - ₹11 L/yr
Software Developer
(29 salaries)
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₹7 L/yr - ₹14.5 L/yr
Software Engineer
(28 salaries)
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₹7 L/yr - ₹19.2 L/yr
Senior Software Developer
(21 salaries)
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₹9.5 L/yr - ₹25 L/yr
Senior Software Engineer 2
(17 salaries)
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₹16.4 L/yr - ₹31.6 L/yr
Associate Software Engineer
(16 salaries)
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₹6 L/yr - ₹9 L/yr
Senior Member of Technical Staff
(16 salaries)
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₹13 L/yr - ₹21.6 L/yr
Associate Software Developer
(15 salaries)
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₹6 L/yr - ₹10 L/yr
Mitel Jobs
Popular Designations Mitel Hires for
Senior Business Process Consultant
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Mitel News
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Luiz Domingos, CTO and Head of Large Enterprise R&D at Mitel – Interview Series
- Luiz Domingos, the Chief Technology Officer and Head of Large Enterprise R&D at Mitel, brings over two decades of innovative experience in enterprise communication, contact center systems, and cloud services.
- In his role at Mitel, Luiz focuses on strategic technology direction, innovation, and reliability to keep the company's portfolio competitive.
- Mitel, a global business communications leader, offers diverse solutions from on-premises systems to cloud platforms, enhancing connectivity and collaboration for organizations of all sizes.
- Legacy communication tools pose challenges like integration issues, decreased user experience, heightened security risks, and increased maintenance costs for businesses.
- Outdated systems hinder effective implementation of AI-driven solutions by limiting data access for AI applications and creating integration barriers.
- Mitel adopts a hybrid approach to modernize communication systems for large enterprises, offering solutions that bridge legacy and modern technologies seamlessly.
- AI advancements in unified communication systems include agentic AI, virtual assistants, voice-to-text capabilities, and sentiment analysis, enhancing productivity and user experiences.
- Mitel leverages AI and large language models to improve enterprise communication by integrating speech and text analysis, virtual assistants, and AI-driven customer support solutions.
- Challenges in LLM integration include data privacy, security, latency, and flexible AI integration, which Mitel addresses through enhanced security measures and edge AI processing.
- Mitel focuses on AI applications in contact centers for improved customer interactions, sentiment analytics, call recordings, and UC solutions like visual voicemail and noise cancellation.
Unite | 22 Mar, 2025
Mitel restructures under Chapter 11 bankruptcy to pursue hybrid opportunity
- Mitel Networks Corp. has filed for Chapter 11 bankruptcy to optimize its capital structure and recapitalize its debt, ending Searchlight Capital Partners' ownership.
- Mitel will use a prepackaged plan under Chapter 11 to restructure its debt, with no anticipated impact on customers, partners, or employees.
- The company aims to reduce its debt significantly, receiving commitments for new financing to support operations during the process.
- Similar to Avaya and C1's experiences, the restructuring could strengthen Mitel post-process.
- Mitel expects to deleverage by about $1.15 billion, reduce annual interest payments by $135 million, and focus on its strong hybrid cloud strategy.
- The company plans to attract customers with innovative solutions, leveraging AI, security, and compliance in the hybrid communications market.
- Mitel CEO, Tarun Loomba, emphasizes the proactive step to invest in the business for long-term success and support evolving customer needs.
- This decision positions Mitel to compete with Avaya in the midmarket segment, catering to demand for on-premises/hybrid cloud solutions.
- The restructuring allows Mitel to invest in AI capabilities, security, and compliance, ensuring the latest features for its customers.
- Ultimately, the Chapter 11 move signifies Mitel's commitment to controlling its future, adapting to industry changes, and emerging stronger.
Siliconangle | 10 Mar, 2025
U.S. CISA adds Apple iOS and iPadOS and Mitel SIP Phones flaws to its Known Exploited Vulnerabilities catalog
- The U.S. Cybersecurity and Infrastructure Security Agency (CISA) adds Apple iOS and iPadOS and Mitel SIP Phones vulnerabilities to its Known Exploited Vulnerabilities (KEV) catalog.
- Apple released emergency security updates to address a zero-day vulnerability in iOS and iPadOS, which was believed to be exploited in targeted attacks.
- The vulnerability affected various Apple devices and allowed an attacker to disable the USB Restricted Mode on a locked device.
- Mitel SIP Phones were also found to have a vulnerability that could be exploited by an authenticated attacker with administrative privilege to conduct a command injection attack.
Securityaffairs | 16 Feb, 2025
This Week in Security: Medical Backdoors, Strings, and Changes at Let’s Encrypt
- The Contec CMS8000 medical monitoring system has a backdoor and workarounds and mitigations are often inadequate. Unplug the affected devices.
- The Include Security team found the GoveeLife Smart Space Heater Lite will happily take a firmware update over that unencrypted HTTP connection. The device has no protection against running custom firmware.
- AMD vulnerability is officially CVE-2024-56161. The primary danger seems to be malicious microcode that could be used to defeat AMD’s Secure Encrypted Virtualization-Secure Nested Paging (SEV-SNP) technology.
- Mirai botnet has new strains attacking Zyxel CPE devices and Mitel SIP phones. Both attacks are actively being exploited. Mitel has published an advisory and is offering firmware updates to address the vulnerability.
- Let’s Encrypt is no longer going to email you when your certificate is about to expire. Sending out email reminders for six-day certificates just doesn’t make much sense. They're about to roll out the IP Address certificate, useful when you don't want to mess with DNS.
- CISA has issued an active exploit warning for a long-time Linux vulnerability in the USB Video Class driver. It was disclosed in a Google Android Security Bulletin.
- GarageBand is yet another application that reminds to never load untrusted files. Versions before 10.4.12 can run arbitrary code when loading malicious images.
- Google blocked and pulled over two million apps from the app store in 2020. The use of its automated tools, which now includes AI tools, raised some concerns.
- Crypto fraud is just fraud which resulted in the arrest of an individual for his $65m theft involving wire fraud, computer hacking, and attempted extortion
Hackaday | 7 Feb, 2025
Aquabotv3 Botnet exploits Mitel vulnerability for DDoS attacks
- Aquabotv3 is a new variant of the Mirai-based botnet malware that exploits a command injection flaw in Mitel SIP phones.
- Aquabotv3 features a unique system to detect termination signals and enhance monitoring capabilities for its operators.
- The vulnerability affects Mitel 6800, 6900, and 6900w Series SIP phones and allows execution of arbitrary commands.
- Aquabotv3 establishes connections to a C2 server, propagates through various exploits, and can launch large-scale DDoS attacks.
Cybersafe | 30 Jan, 2025
Why is my Mitel phone DDoSing strangers? Oh, it was roped into a new Mirai botnet
- A new variant of the Mirai-based malware Aquabot, called Aquabotv3, is targeting Mitel phones to build a remote-controlled botnet.
- Aquabotv3 has a unique capability to report back to its command-and-control server when it detects a kill signal, potentially allowing the botnet author to monitor its health.
- The malware exploits a command injection vulnerability, CVE-2024-41710, present in certain Mitel phone models, granting full root-level control over the device.
- In addition to Mitel phones, Aquabotv3 is also exploiting other vulnerabilities, including Hadoop YARN remote-code execution and Linksys E-series RCE.
The Register | 29 Jan, 2025
CISA says Oracle and Mitel have critical security flaws being exploited
- The US Cybersecurity and Infrastructure Security Agency (CISA) has added three new flaws to its Exploited Vulnerabilities Catalog (KEV), signalling in-the-wild abuse, and giving federal agencies a deadline to patch things up.
- Two of the three flaws are found in Mitel’s MiCollab unified communications platform, allowing threat actors to run admin actions and access user and network information.
- Another flaw is found in Oracle WebLogic Server, granting threat actors remote access to vulnerable endpoints.
- Federal agencies have until January 28 to apply the fixes for these vulnerabilities or discontinue using the affected products.
Tech Radar | 8 Jan, 2025
U.S. CISA adds Oracle WebLogic Server and Mitel MiCollab flaws to its Known Exploited Vulnerabilities catalog
- U.S. Cybersecurity and Infrastructure Security Agency (CISA) adds Oracle WebLogic Server and Mitel MiCollab flaws to its Known Exploited Vulnerabilities catalog.
- CISA added two vulnerabilities to its catalog: CVE-2020-2883 affecting Oracle WebLogic Server and CVE-2024-41713 affecting Mitel MiCollab.
- The Oracle WebLogic Server vulnerability allows remote attackers to execute arbitrary code without authentication.
- The Mitel MiCollab vulnerabilities include a path traversal vulnerability and a local file read vulnerability.
Securityaffairs | 8 Jan, 2025
Mitel collaboration software zero-day strings along a previously patched vulnerability
- A zero-day vulnerability in Mitel MiCollab is still present three months after being reported, according to cybersecurity researchers watchTowr.
- The flaw allows threat actors to access sensitive information about user accounts, and Mitel has not yet released a patch for it.
- WatchTowr has suggested several mitigations to minimize the risk, including limiting access to the MiCollab server and implementing strong firewall rules.
- Users are advised to monitor logs for suspicious activity and disable or restrict access to the ReconcileWIzard servlet, if possible.
Tech Radar | 6 Dec, 2024
PoC exploit chains Mitel MiCollab 0-day, auth-bypass bug to access sensitive files
- A zero-day vulnerability in Mitel MiCollab allows attackers to access sensitive files on vulnerable instances.
- The vulnerability can be chained with a now-patched critical bug in the same platform.
- A proof-of-concept (PoC) exploit has been published after waiting 100-plus days for Mitel to issue a fix.
- Mitel MiCollab, a widely used enterprise collaboration tool, is a target for ransomware gangs and cybercriminals.
The Register | 6 Dec, 2024
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Mitel FAQs
When was Mitel founded?
Mitel was founded in 1972. The company has been operating for 53 years primarily in the Telecom sector.
Where is the Mitel headquarters located?
Mitel is headquartered in Kanata, Ontario.
How many employees does Mitel have in India?
Mitel currently has more than 700+ employees in India. Engineering - Software & QA department appears to have the highest employee count in Mitel based on the number of reviews submitted on AmbitionBox.
Does Mitel have good work-life balance?
Mitel has a work-life balance rating of 4.1 out of 5 based on 100+ employee reviews on AmbitionBox. 59% employees rated Mitel 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Mitel work-life balance reviews for more details
Is Mitel good for career growth?
Career growth at Mitel is rated as moderate, with a promotions and appraisal rating of 3.1. 41% employees rated Mitel 3 or below, while 59% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Mitel promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Mitel?
Working at Mitel comes with several advantages and disadvantages. It is highly rated for work life balance. However, it is poorly rated for promotions / appraisal, skill development and salary & benefits, based on 100+ employee reviews on AmbitionBox.
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