Eben Telecom Credit Controller Interview Questions and Answers

Q1. 4G Artitectuure, what you do improve nw avability
Ans. 
To improve network availability in 4G architecture, we can implement redundancy, load balancing, and network optimization techniques.
• Implementing redundancy by adding backup components such as routers, switches, and servers to ensure network availability in case of failure.

• Load balancing can be achieved by distributing network traffic across multiple servers to prevent overloading of a single server.

• Network optimizatio...read more
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Q2. Call flow, how sran works,
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Q3. How smps works, how deploye new roll outs
Ans. 
SMPS stands for Switched Mode Power Supply. It converts AC to DC voltage using high-frequency switching.
• SMPS uses a high-frequency switching circuit to convert AC to DC voltage

• It is more efficient than traditional linear power supplies

• New rollouts can be deployed by following a structured project management approach

• This includes planning, testing, and implementation phases

• Regular communication with stakeholders is impo
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Q4. What problem you face in operation of nw
Ans. 
One problem faced in the operation of network is frequent network outages.
• Frequent network outages disrupt the workflow and productivity.

• It leads to communication breakdown and delays in completing tasks.

• Network outages can result in loss of important data and affect customer satisfaction.

• Troubleshooting network issues takes time and resources.

• Implementing backup systems and redundancy can help mitigate the impact of n
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Q1. Why are you looking for a change?
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Q2. What are your salary expectations?
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Q3. Tell me about yourself.
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Q1. Technical question about required role
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Q1. Final round with General Manager
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Q1. Salary Discussion
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Q1. Relase the offer letter
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Q1. Brief on requirement & expectation
Ans. 
The requirement and expectation for the Senior Manager position
• Lead and manage a team to achieve company goals

• Develop and implement strategies to improve performance

• Strong communication and leadership skills

• Experience in budgeting and financial management

• Ability to handle conflicts and make tough decisions
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Q1. Round with GM level
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Q1. Round with the vertical head
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Q1. Tell me about yourself
Ans. 
Experienced Senior Executive with a proven track record in leading teams and driving business growth.
• Over 10 years of experience in senior leadership roles

• Successfully implemented strategic initiatives resulting in increased revenue by 30%

• Strong communication and negotiation skills

• Led cross-functional teams to achieve company goals

• MBA in Business Administration from a top university
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Q2. Difficult situation while working
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Dealing with a difficult situation while working
• Handled a project delay by reallocating resources and adjusting timelines

• Resolved a conflict between team members by facilitating open communication

• Managed a difficult client by actively listening to their concerns and finding solutions
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Quants, verbal, reasoning

Based on current events

Q1. Networking based
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Q1. Salary discussion
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Q2. Collecting background info
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Q1. Network diagram
Ans. 
A network diagram is a visual representation of a computer network's topology and connections.
• Shows how devices are connected in a network

• Helps in troubleshooting network issues

• Can be used to plan network upgrades or expansions
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Q1. How will you do end to end automation
Ans. 
End to end automation will be achieved through a systematic approach involving analysis, design, implementation, testing, and deployment.
• Identify the processes that can be automated

• Design a solution that integrates with existing systems

• Implement the automation using appropriate tools and technologies

• Test the automation thoroughly to ensure it meets requirements

• Deploy the automation and monitor its performance

• Continuous
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Q2. How will you inform the business if something is not automatable
Ans. 
I will communicate the limitations of automation and suggest alternative solutions.
• Identify the specific task or process that cannot be automated

• Analyze the reasons why it cannot be automated

• Provide alternative solutions or workarounds

• Communicate the limitations and alternatives to the business stakeholders
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Q1. Director came and said you are hired
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Q2. Asked about the technologies on which I worked upon
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Q3. Basic understanding about my previous role
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