Eagle Fleet Services Telecalling Executive Interview Questions and Answers

Q1. What is your name
Ans. 
My name is John Smith.
• Full name is John Smith

• Common name

• Easy to remember
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Q2. Where are you from
Ans. 
I am from a small town in the Midwest called Springfield.
• I grew up in a close-knit community surrounded by farmland.

• I attended the local high school and participated in various extracurricular activities.

• My family has lived in Springfield for generations, so I have deep roots in the area.
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Q3. What is your father name
Ans. 
My father's name is John Smith.
• My father's first name is John.

• My father's last name is Smith.

• My father's full name is John Smith.
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Q4. What is your mather name
Ans. 
My mother's name is Sarah.
• My mother's name is Sarah.

• She is a kind and loving person.

• She has always been supportive of my career choices.
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Q5. What is qualification
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Qualification refers to the skills, knowledge, experience, or credentials that make a person suitable for a particular job or task.
• Qualification can include educational degrees or certifications relevant to the job

• Work experience in a similar role can also be a qualification

• Specific skills or training required for the job are considered qualifications

• In some cases, personal attributes like communication skills or probl
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Q1. What is ur name ? Where do u live ?
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Q2. Do u know about this job?
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Q3. Full time or a part time
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Q1. What is your name and qualifications
Ans. My name is Sony bajpayee and I have completed my graduation in BA from Calcutta University
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Q2. What's your hobbies and strength
Ans. My hobbies are dancing, cooking and listening music
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Q3. Which field you had work
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Q4. You know BPO full name
Ans. 
Business Process Outsourcing
• BPO stands for Business Process Outsourcing

• It involves contracting a specific business task to a third-party service provider

• Common BPO services include customer support, telemarketing, and data entry
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Q5. What is customer care service
Ans. 
Customer care service is a support service provided by a company to assist customers with their inquiries, complaints, and feedback.
• Customer care service involves addressing customer inquiries and providing solutions.

• It includes handling complaints and resolving issues to ensure customer satisfaction.

• Customer care representatives are trained to assist customers in a professional and courteous manner.

• Examples of custome...read more
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Q6. Who is customer care executive
Ans. Customer care executive are the support system of companies, its mainly company provide business to customer it's help sales man is customer care executive
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Q7. Why you want join bpo
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Q8. I want to grow in this sector and it help me lot in learning things and technology,bpo sector has a broad scope and is gaining importance day by day
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Q9. Most memorable day
Ans. My most memorable day in my life that's my wedding day
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Q10. Why you left your last organization
Ans. Some family problems that's why I left my last organization
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Q11. Where will you find your self after 5 years
Ans. I achieve good position likes yours
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Q12. Which movie you was last watch
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Q13. What is women empowerment
Ans. 
Women empowerment is the process of giving women the power and control over their own lives and decisions.
• Providing equal opportunities for women in education and employment

• Ensuring women have access to healthcare and reproductive rights

• Promoting gender equality and challenging societal norms and stereotypes

• Encouraging women to participate in leadership and decision-making roles

• Supporting women in breaking barriers and
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Q1. Self introduction about experience
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Q2. About Bangalore
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Q1. What is your education
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Q2. What is your skills and think level
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Q1. What is your feature goals
Ans. 
My feature goals are to increase sales, improve customer satisfaction, and enhance communication skills.
• Increase sales by 20% in the next quarter

• Improve customer satisfaction by resolving complaints within 24 hours

• Enhance communication skills by attending a communication training program
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Q2. What is your thinking
Ans. One day i achived in my
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Q3. Where are you from t
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Q1. What knowledge we have about cars
Ans. 
We have extensive knowledge about cars, including their features, specifications, and maintenance.
• We are familiar with various car brands and models.

• We know about the different types of engines, such as petrol, diesel, and electric.

• We understand the importance of regular car maintenance, including oil changes, tire rotations, and brake inspections.

• We can provide information on car features like safety systems, entertai...read more
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Q2. How many experience i have
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Just a video introduction

Q1. Introduction about urself
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Q2. Same nothing just it was a free lancing
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Q1. What is your greatest weekness?
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Q2. What motivates to you?
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Q1. What is process synchronization?
Ans. 
Process synchronization is a mechanism which ensures that two or more processes do not execute a specific portion of code simultaneously.
• Preventing race conditions

• Ensuring data consistency

• Implementing mutual exclusion

• Using synchronization primitives like mutex, semaphore, etc.

• Example: In a multi-threaded application, synchronization is used to prevent multiple threads from accessing shared resources concurrently.
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Q2. What is a semaphore explain?
Ans. 
A semaphore is a variable or abstract data type used for controlling access to a common resource by multiple processes in a concurrent system.
• Semaphores can be used to prevent race conditions and ensure mutual exclusion.

• They can also be used to synchronize processes and manage shared resources.

• There are two types of semaphores: binary semaphores (mutex) and counting semaphores.

• Example: In a producer-consumer problem, s...read more
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