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Eagle Fleet Services Customer Service Executive Interview Questions and Answers
Eagle Fleet Services Customer Service Executive Interview Experiences
1 interview found
I applied via Referral and was interviewed in Oct 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Tell any major places in coimbatore
- Ans.
Coimbatore is a major city in Tamil Nadu, known for its textile industry and pleasant climate.
Marudamalai Temple
Perur Pateeswarar Temple
VOC Park and Zoo
Gedee Car Museum
Brookefields Mall
- Q2. How can you handle complaint calls
- Ans.
To handle complaint calls, actively listen to the customer, empathize with their concerns, apologize for the inconvenience, offer a solution or escalate the issue if necessary, and follow up to ensure customer satisfaction.
Listen attentively to the customer's complaint without interrupting
Empathize with the customer's frustration or disappointment
Apologize sincerely for the inconvenience caused
Offer a solution or propo...
Interview Preparation Tips
Interview questions from similar companies
Anonymous
I applied via Naukri.com and was interviewed in May 2019. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. There were total of 8 rounds.Yes, you read it right! Every round checks your communication skills and English as well as grammar. First 7 rounds are online or over phone. The eighth round is hr interview w...
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Basic interview questions.
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Apr 2021. There were 3 interview rounds.
Basic aptitude
(1 Question)
- Q1. You will have to answers for the questions asked over the telephone
(2 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. Tell me about yourself.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Real life situations of project escalation
Interview Preparation Tips
I applied via Company Website and was interviewed before Sep 2021. There were 3 interview rounds.
Customer service about it to write . Anything regarding that
About computer information. As what we know excel word accounting
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. In first round there were apptitude test which was best on English language. There were 30 questions and time was 25 minutes.
Interview Preparation Tips
Fill in the blanks.
I applied via Referral and was interviewed in Feb 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Mos5 of questions on english grammar
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Oct 2021. There was 1 interview round.
(6 Questions)
- Q1. What can you expect from company ?
- Q2. How did you feel you get this job.?
- Q3. Did you get exciting to join with us
- Q4. Did you have intrested to join us
- Q5. Any suggestions to give us
- Q6. Salary depends on your work
Interview Preparation Tips
Work hard
Don't believe anyone directly
I applied via Job Fair and was interviewed before Mar 2021. There was 1 interview round.
(5 Questions)
- Q1. Share details of your previous job.
- Q2. What is your family background?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
- Q5. What are your salary expectations?
Interview Preparation Tips
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