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E-Next Mobility Senior Service Manager Interview Questions and Answers
E-Next Mobility Senior Service Manager Interview Experiences
1 interview found
I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.
(3 Questions)
- Q1. What was your previous job experiences?
- Ans. As I already work for 4 Companies within five years period as mentioned in resume and just to get more opportunities and get hike in salary we need switch now here in fornt of expect better then previous from you
- Q2. Why you don't go for long period with any company?
- Ans. As sir already seek in my resume I had work atleast 1 year for a company which is also a long term.
- Q3. What is your expectations from regarding salary?
- Ans. Sir I expect 40-50% of minimum hike
Interview Preparation Tips
Interview questions from similar companies
I applied via Company Website and was interviewed in Jan 2022. There were 2 interview rounds.
Discussed last project
(1 Question)
- Q1. Leaving reason, Preference of WHM or Office, last Annual rating
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Nov 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Tell Me About yourself
- Ans.
Experienced Senior Service Manager with a strong background in customer service and team leadership.
Over 10 years of experience in managing service teams and ensuring customer satisfaction.
Proven track record of implementing process improvements to enhance service delivery.
Skilled in building and maintaining strong relationships with clients and stakeholders.
Successfully led a team of service technicians to achieve a 2...
- Q2. Explain a situation you handled on Conflict Management
- Ans.
Handled conflict between team members regarding project responsibilities
Assigned clear roles and responsibilities to each team member
Facilitated open communication and encouraged active listening
Mediated discussions to find a mutually agreeable solution
Implemented a conflict resolution plan to prevent future conflicts
Provided ongoing support and guidance to team members
- Q3. Gave them a situation I faced and how I mitigated the issue
- Q4. How soon can i Join
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Jul 2021. There was 1 interview round.
(1 Question)
- Q1. How do you fetch reports from JIRA
- Ans.
To fetch reports from JIRA, go to the 'Reports' section and select the desired report.
Navigate to the 'Reports' section in JIRA
Select the desired report
Customize the report if necessary
Export the report in the desired format
Interview Preparation Tips
Skills evaluated in this interview
I was interviewed in Mar 2017.
Interview Questionnaire
2 Questions
- Q1. Salary nd location
- Q2. Analytical nd work experience
Interview Preparation Tips
Experience: Asked about my wiling Ness to travel shift nd work experience
Tips: Clear nd concise
Round: HR Interview
Experience: Salary nd location
Tips: Say yes
Round: Technical Interview
Experience: Just walk truly the work done
Round: Guesstimate Interview
Experience: Client round
Tips: Goals nd ambitions
Customer Service Manager Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 21 Jun 2021
I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Pronounciation of different words, twisters.
- Q2. Why you want to join BPS
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Pathetic round: waste of time and energy spent -absolutely non Sense questions asked by the Sr Manager. Very bad listening skills
Interview Preparation Tips
Experience: No Comments Shortlisted properly
Round: Test
Experience: Project Management - went well
I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Reason for job change
- Q2. What is your CTC expectation?
- Q3. Brief about your work experience
Interview Preparation Tips
I applied via Company Website and was interviewed before Dec 2019. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. How do you define Digital Transformation strategy for a client ?
- Ans.
Digital Transformation strategy for a client involves identifying areas of improvement and implementing technology solutions to enhance business operations.
Understand the client's business goals and objectives
Identify areas of improvement and pain points
Evaluate existing technology infrastructure
Develop a roadmap for implementing new technology solutions
Ensure alignment with business strategy and goals
Provide training ...
- Q2. Key challenges in stakeholder management - Pls do share from your experience.
- Q3. What are the major challenges for today's PM's?
Interview Preparation Tips
Q2. Answer - Manage them based on the stakeholder analysis and their interest towards the project phases and remove the gaps to make them intact till project closure.
Q3. Answer - Constant change from internal / external business environment lead to change in requirement thus expansion of scope results in revised project planning. Agile Scrum methodologies would help to solve these challenges through constant solution deliverable within a short time frame.
I applied via Walk-in and was interviewed before Apr 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. What is your dream
Interview Preparation Tips
E-Next Mobility Interview FAQs
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