Durian Industries Store Manager Interview Questions and Answers

Q1. About KPI’s and numbers of last month
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Nothing much only about yourself

Q1. What is you experience
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Q2. How to handle complains
Ans. 
Handle complaints by listening, empathizing, finding a solution, and following up.
• Listen actively to the customer's complaint without interrupting.

• Empathize with the customer's feelings and show understanding.

• Find a solution that satisfies the customer, whether it's a refund, exchange, or apology.

• Follow up with the customer to ensure they are happy with the resolution.

• Train staff on how to handle complaints effectively
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Q1. Store operations
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Q1. About yourself and family background
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Q1. About personal & professional informations
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Q2. To make the candidates about company norms
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Q1. Its more over understanding the candidates choice & actually whats organizational needs. Moreover its a mutual understanding between organization & the candidate.
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Q1. Why do u want to join
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Q2. What was your roles??
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Q1. What is difference between anti glare and polarised lenses.?
Ans. 
Anti-glare lenses reduce glare from light sources, while polarized lenses reduce glare and block horizontal light waves.
• Anti-glare lenses reduce glare from light sources by minimizing reflections on the lens surface.

• Polarized lenses not only reduce glare but also block horizontal light waves, providing clearer vision and reducing eye strain.

• Anti-glare coatings are usually applied to the front and back surfaces of lense...read more
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Q2. What is pentascopic tilt
Ans. 
Pentascopic tilt is a term used in photography to describe the tilting of a camera lens in five different directions.
• Pentascopic tilt allows for more creative control over the focus and perspective of a photograph.

• It can be used to create unique depth of field effects or to correct perspective distortion in architectural photography.

• Some high-end camera systems have the ability to tilt the lens in multiple directions f...read more
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Q3. What is PD measurement
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Q4. What is progressive lenses
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Q5. How to calculate the markings of PAL lenses
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Q1. What is your job responsibilt
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Q2. Job description
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Q1. Basic question about experience and knowledge
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Q1. Communication, knowledge, experience relevance and family background
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