Dunkin' Donuts Business Sales Manager Interview Questions and Answers

Q1. What is your strategy for Business Development in Mass Market Area
Ans. 
My strategy for Business Development in Mass Market Area involves identifying key market segments, creating targeted marketing campaigns, and building strong relationships with key stakeholders.
• Conduct market research to identify key market segments and customer needs

• Develop targeted marketing campaigns to reach mass market audience

• Build strong relationships with key stakeholders such as distributors, retailers, and in...read more
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Q1. How would you deal with a Hotel Owner who is not interested to work with us anymore
Ans. 
I would try to understand the reasons for their disinterest and address any concerns they may have.
• Initiate a conversation with the Hotel Owner to understand their reasons for not wanting to work with us anymore

• Address any concerns or issues they may have with our services or partnership

• Offer solutions or alternatives to address their concerns and try to salvage the relationship

• If the Hotel Owner is firm in their decis...read more
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Q1. Salary negotiations
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Title - role of discipline in supply chain management

Q1. Please introduce yourself
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Q1. Tell me about your self
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Q2. What is skills and development
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It will be an online test known as Psychometric test

Q1. Something which is related to your profession, the post you have applied for.
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Q2. In depth detail about the department related to process knowledge.
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Q1. Related to compensation, Negotiation, Probation Etc
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Q1. Tell me about yourself?
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Q2. Whats one thing every sales person should have ?
Ans. 
Effective communication skills
• Ability to listen actively and understand customer needs

• Clear and concise verbal and written communication

• Persuasive and influential communication to close deals

• Adaptability in communication style based on customer preferences

• Building rapport and trust through effective communication
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Q3. How you will convince people to buy our product?
Ans. 
I will convince people to buy our product by highlighting its unique features, demonstrating its value, and building trust through personalized interactions.
• Identify the customer's needs and pain points

• Highlight the unique features and benefits of our product

• Demonstrate the value and ROI of our product

• Provide personalized solutions and recommendations

• Build trust through transparent communication and testimonials

• Offer c...read more
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Q4. What is difference between hotel and resort?
Ans. 
A hotel is a commercial establishment that provides lodging, while a resort is a place that offers various recreational activities and amenities along with lodging.
• Hotels primarily focus on providing accommodation for travelers.

• Resorts offer a wide range of amenities and activities such as swimming pools, golf courses, spas, and entertainment options.

• Hotels are often located in urban areas or near transportation hubs.

• R...read more
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Q5. Can can you sell the dreams?
Ans. 
Yes, as a Relationship Manager, I can sell dreams by understanding clients' aspirations and presenting them with tailored solutions.
• I can sell dreams by understanding clients' goals and desires.

• I can present clients with a vision of how their dreams can be achieved.

• I can offer tailored solutions that align with clients' aspirations.

• I can use storytelling techniques to paint a vivid picture of the future.

• I can inspire c...read more
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Q6. How good are you at English?
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Q1. Total experience in sales
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Q2. Some mathematics question
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Nothing just managerd somehow and it went well

Q1. Asked when can i join ?
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Q2. And how much pay?
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Q1. Pervious experience
Ans. 
I have over 10 years of experience in relationship management, including managing high net-worth clients and developing strong partnerships.
• Managed high net-worth clients and provided personalized financial solutions

• Developed and maintained strong relationships with clients to ensure satisfaction and retention

• Collaborated with cross-functional teams to deliver comprehensive financial services

• Implemented strategies to i...read more
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Q1. Sales question
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Q1. About company pervious company
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SQL, General Aptitude Questions

10 minutes GD on general topics.

Q1. Case study related tl hospitality industry
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Q2. Questions related to POR held in college
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