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Dunkin' Donuts

3.4
based on 114 Reviews

Working at Dunkin' Donuts

Company Summary

Dunkin' Donuts dominates the coffee and baked goods market, renowned for exceptional customer loyalty and extensive global presence.

Overall Rating

3.4/5
based on 114 reviews
highly rated categories
13% below
industry average
highly rated categories
Highly rated for

Salary

highly rated categories
Critically rated for

Work satisfaction, Work-life balance, Promotions

Work Policy
Rotational Shift
Rotational Shift
48% employees reported
Flexible timing
Flexible timing
71% employees reported
Within city
Within city
44% employees reported
Day shift
Day shift
79% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
10 employees reported
Health insurance
Health insurance
8 employees reported
Office cab/shuttle
Office cab/shuttle
6 employees reported
Free meal
Free meal
3 employees reported
View all benefits

About Dunkin' Donuts

Founded in1950 (75 yrs old)
India Employee Count--
Global Employee Count1k-5k
HeadquartersCanton, UnitedStates
Office Locations
--
Websitedunkindonuts.com
Primary Industry
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Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced coffee, donut, bagel and muffin categories in the U.S. Dunkin' has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 13 years running in the U.S. The brand has more than 13,000 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. (Nasdaq: DNKN) family of companies.
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Dunkin' Donuts Ratings

based on 114 reviews

Overall Rating

3.4/5
How AmbitionBox ratings work?
5
56
4
21
3
16
2
6
1
15

Category Ratings

3.9

Salary

3.2

Job security

3.1

Company culture

3.1

Skill development

3.1

Promotions

3.0

Work-life balance

2.9

Work satisfaction

Dunkin' Donuts is rated 3.4 out of 5 stars on AmbitionBox, based on 114 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

Dunkin' Donuts Reviews

Top mentions in Dunkin' Donuts Reviews

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Overall Rating
3.4/5
based on 114 reviews
3.6/5
based on 124 reviews
3.8/5
based on 1.5k reviews
4.2/5
based on 279 reviews
Highly Rated for
Salary
No highly rated category
No highly rated category
Job security
Company culture
Skill development
Critically Rated for
Work satisfaction
Work-life balance
Skill development
Promotions
Company culture
Work satisfaction
Promotions
Salary
No critically rated category
Primary Work Policy
-
Work from office
84% employees reported
Work from office
78% employees reported
Work from office
88% employees reported
Rating by Women Employees
3.8
Good
rated by 12 women
3.8
Good
rated by 14 women
3.8
Good
rated by 168 women
4.0
Good
rated by 54 women
Rating by Men Employees
3.3
Average
rated by 84 men
3.5
Good
rated by 91 men
3.7
Good
rated by 1.2k men
4.2
Good
rated by 200 men
Job security
3.2
Average
3.4
Average
3.5
Good
4.2
Good
View more

Dunkin' Donuts Salaries

Dunkin' Donuts salaries have received with an average score of 3.9 out of 5 by 114 employees.

Area Manager

(14 salaries)
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₹7 L/yr - ₹15 L/yr

Restaurant Manager

(13 salaries)
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₹3.2 L/yr - ₹5 L/yr

Assistant Restaurant Manager

(8 salaries)
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₹2.6 L/yr - ₹3.9 L/yr

Floor Manager

(6 salaries)
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₹2.1 L/yr - ₹3.2 L/yr

Store Manager

(5 salaries)
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₹4.9 L/yr - ₹9 L/yr

District Manager

(5 salaries)
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₹9 L/yr - ₹15.4 L/yr

Shift Manager

(5 salaries)
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₹2.5 L/yr - ₹2.8 L/yr

Territory Manager

(4 salaries)
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₹19 L/yr - ₹26 L/yr

Senior Customer Service Executive

(4 salaries)
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₹1.8 L/yr - ₹2.9 L/yr

ERP Developer

(4 salaries)
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₹23 L/yr - ₹25 L/yr

Dunkin' Donuts News

View all

Dunkin’, Mad Over Donuts, Among Other Donut And Bakery Chains Face GST Scrutiny Over 18% Tax Demand

Bloomberg Quint | 25 Feb, 2025
Dunkin’, Mad Over Donuts, Among Other Donut And Bakery Chains Face GST Scrutiny Over 18% Tax Demand

Dunkin's Super Bowl ad hits Starbucks where it's already hurting

Insider | 10 Feb, 2025
Dunkin's Super Bowl ad hits Starbucks where it's already hurting

From Powerhouses Like Jersey Mike's and Taco Bell to Icons Like Pizza Hut, These are the Top Fast-Food Franchises in 2025

Entrepreneur | 6 Feb, 2025
From Powerhouses Like Jersey Mike's and Taco Bell to Icons Like Pizza Hut, These are the Top Fast-Food Franchises in 2025

Dunkin, Popeye’s, Burger King, and More Offering Deals Through February

Mensjournal | 1 Feb, 2025
Dunkin, Popeye’s, Burger King, and More Offering Deals Through February

Boost Your Profits and Customer Loyalty With These 6 Business Strategies

Entrepreneur | 1 Feb, 2025
Boost Your Profits and Customer Loyalty With These 6 Business Strategies

Everything I order for my family at Dunkin' as a dietitian following the Mediterranean diet

Insider | 1 Jan, 2025
Everything I order for my family at Dunkin' as a dietitian following the Mediterranean diet

Dunkin' is turning to a Sabrina Carpenter 'Espresso' drink and a $5 meal deal for 2025

Insider | 30 Dec, 2024
Dunkin' is turning to a Sabrina Carpenter 'Espresso' drink and a $5 meal deal for 2025

Restaurant Sector Eager to Say Goodbye to Rough Year

Pymnts | 18 Nov, 2024
Restaurant Sector Eager to Say Goodbye to Rough Year

I tried pumpkin-flavored coffee drinks at Dunkin', Starbucks, and Dutch Bros. The original PSL was dethroned.

Insider | 30 Oct, 2024
I tried pumpkin-flavored coffee drinks at Dunkin', Starbucks, and Dutch Bros. The original PSL was dethroned.
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Dunkin' Donuts FAQs

When was Dunkin' Donuts founded?
Dunkin' Donuts was founded in 1950. The company has been operating for 75 years primarily in the Hospitality sector.
Where is the Dunkin' Donuts headquarters located?
Dunkin' Donuts is headquartered in Canton.
Does Dunkin' Donuts have good work-life balance?
Dunkin' Donuts has a work-life balance rating of 3.0 out of 5 based on 100+ employee reviews on AmbitionBox. 32% employees rated Dunkin' Donuts 3 or below, while 68% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Dunkin' Donuts work-life balance reviews for more details
Is Dunkin' Donuts good for career growth?
Career growth at Dunkin' Donuts is rated as moderate, with a promotions and appraisal rating of 3.1. 32% employees rated Dunkin' Donuts 3 or below, while 68% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Dunkin' Donuts promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Dunkin' Donuts?
Working at Dunkin' Donuts comes with several advantages and disadvantages. It is highly rated for salary & benefits. However, it is poorly rated for work satisfaction, work life balance and skill development, based on 100+ employee reviews on AmbitionBox.
Dunkin' Donuts Overview
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