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DreamDesk Telecounselor Interview Questions and Answers

Updated 10 Nov 2023

DreamDesk Telecounselor Interview Experiences

1 interview found

Telecounselor Interview Questions & Answers

user image Neelam Banik

posted on 10 Nov 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Introduce yourself first.. Do you have any practical knowledge regarding the job? Do you read books? What's your strength and weakness ? Your hobbies likes/ dislikes.. I am Neelam Banik. I completed my gra...
  • Q2. Do you have any official work experience? Have you worked before in a corporate firm? Honestly speaking I am from a business background I have practical knowledge and experience in business field so I hav...
  • Q3. Final day after you clear the recruitment process... You have a 3 days training session depending upon your eligibility and merit you will be assigned tasks... After 3 days of training you have to give an ...
  • Q4. But the depressing part is that there's no job stability and security Moreover you don't get a work experience certificate from the office premises after 6 months there's no proof and there's favourism amo...
  • Q5. Every company has a merit and demerits so the good part is that it provides chance to new fresher to showcase their talents and embrace your skills few senior acts as a mentor guides you have a great intel...

Interview Preparation Tips

Interview preparation tips for other job seekers - You don't get work experience certificate and even after performing your work efficiently you are not appreciated and there is no job security you can be fired and mistreat anytime...

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Coding Test 

1. Know Your Audience: Understand their expectations and tailor your speech accordingly.


2. Be Confident: Maintain good posture, make eye contact, and speak clearly.


3. Structure Your Talk: Start with an engaging introduction, deliver a clear message, and end with a strong conclusion.


4. Practice: Rehearse to improve your flow and timing.

Round 2 - Aptitude Test 

1. Core Topics: Arrays, strings, recursion, and algorithms (sorting, searching).


2. Problem-Solving: Practice coding on LeetCode or HackerRank.


3. Efficiency: Optimize for time and space complexity.


4. Languages: Be proficient in one (like Python, Java, or C++).


5. Debugging: Test for edge cases and fix errors quickly

Round 3 - Coding Test 

1. Core Topics: Arrays, strings, recursion, and algorithms (sorting, searching).


2. Problem-Solving: Practice coding on LeetCode or HackerRank.


3. Efficiency: Optimize for time and space complexity.


4. Languages: Be proficient in one (like Python, Java, or C++).


5. Debugging: Test for edge cases and fix errors quickly

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand the Problem: Read the question carefully. Make sure you understand the input, output, and constraints.


2. Plan Before Coding: Outline your solution or algorithm on paper first.


3. Focus on Time and Space Complexity: Write optimized code. Avoid brute force if possible.


4. Practice Data Structures: Arrays, strings, linked lists, trees, and graphs are commonly tested.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Problem solving skills

Round 2 - Technical 

(6 Questions)

  • Q1. Common sorting algorithms
  • Ans. 

    Common sorting algorithms include Bubble Sort, Selection Sort, Insertion Sort, Merge Sort, Quick Sort, and Heap Sort.

    • Bubble Sort - repeatedly steps through the list, compares adjacent elements, and swaps them if they are in the wrong order

    • Selection Sort - repeatedly finds the minimum element from the unsorted part and swaps it with the first unsorted element

    • Insertion Sort - builds the final sorted array one item at a t...

  • Answered by AI
  • Q2. Second largest element in an array
  • Ans. 

    Find the second largest element in an array of strings.

    • Convert the strings to integers for comparison.

    • Sort the array in descending order.

    • Access the second element in the sorted array to get the second largest element.

  • Answered by AI
  • Q3. Reverse string
  • Q4. Palindrome check
  • Q5. Java Exception Handling
  • Q6. Java Streams and Lambdas

Interview Preparation Tips

Topics to prepare for Tech Mahindra Telecaller interview:
  • Data Structures
  • Algorithms
  • Data Entry
  • Operating Systems
  • Object Oriented Programming
  • Version Control
  • Time Management
Interview preparation tips for other job seekers - Stay persistent
Network actively
Tailor resumes
Stay positive

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(5 Questions)

  • Q1. Interior good ok
  • Ans. 

    Yes I am interested thank you

  • Answered by ganesh Vasavi
  • Q2. Just thank you so much
  • Ans. 

    Your most welcome your company reshammiyant is very good tell you

  • Answered by ganesh Vasavi
  • Q3. Yes it is very good company that's why I am
  • Ans. 

    Thank you so much I will do this film my preparation scheme

  • Answered by ganesh Vasavi
  • Q4. Yes it is very good company that's why I am cho yes I am interested
  • Q5. Aisa I am interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you forgiveness
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good had tricky questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. Ur experience on the project
  • Ans. 

    I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.

    • Handled inbound and outbound calls to potential customers

    • Provided information about insurance policies and answered customer queries

    • Met daily targets for number of calls made and policies sold

  • Answered by AI
  • Q2. Toughest situation u ever face
  • Ans. 

    The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.

    • Remaining calm and composed

    • Active listening to understand the customer's concerns

    • Empathizing with the customer's frustration

    • Finding a solution to address the customer's issues

    • Maintaining professionalism throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not that much worthy
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Name date of birth location experience

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Ap ye company kyn join krna chate ho

Telecaller Interview Questions & Answers

Genpact user image Madhuri davidraju

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How you handle aggressive customers
  • Ans. 

    I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Offer solutions to address their issues

    • Seek assistance from a supervisor if needed

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Telephonic Call 

(7 Questions)

  • Q1. What's your name
  • Q2. What's your ambition
  • Q3. Where are you from
  • Q4. Which study are you studying
  • Q5. Why are choosing this job
  • Q6. Are you interested this job
  • Q7. Which type of languages you know
  • Ans. 

    I am fluent in English, Hindi, and Spanish.

    • English

    • Hindi

    • Spanish

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do truly and weak up this kind of mask 🎭
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Easy test, can be easily solved

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your work ex
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Formal way of questions 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Friendly way of interview about yourself like that

DreamDesk Interview FAQs

How many rounds are there in DreamDesk Telecounselor interview?
DreamDesk interview process usually has 2 rounds. The most common rounds in the DreamDesk interview process are Resume Shortlist and HR.
What are the top questions asked in DreamDesk Telecounselor interview?

Some of the top questions asked at the DreamDesk Telecounselor interview -

  1. Every company has a merit and demerits so the good part is that it provides cha...read more
  2. Final day after you clear the recruitment process... You have a 3 days training...read more
  3. But the depressing part is that there's no job stability and security Moreover ...read more

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People are getting interviews through

based on 1 DreamDesk interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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DreamDesk Telecounselor Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

3.0

Skill development

4.0

Work-Life balance

3.0

Salary & Benefits

1.0

Job Security

1.0

Company culture

1.0

Promotions/Appraisal

4.0

Work Satisfaction

Explore 1 Review and Rating
Tele Counsellor
3 salaries
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₹1.1 L/yr - ₹1.2 L/yr

Counsellor
3 salaries
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₹1.8 L/yr - ₹3 L/yr

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