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Dr. Reddy's IT Desktop Support Engineer Interview Questions and Answers

Updated 17 Nov 2024

Dr. Reddy's IT Desktop Support Engineer Interview Experiences

1 interview found

IT Desktop Support Engineer Interview Questions & Answers

user image Vijay Hareesh

posted on 17 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is service desk?
  • Ans. 

    Service desk is a centralized point of contact for users to get help with IT issues and requests.

    • Provides technical support and assistance to users

    • Handles IT incidents and service requests

    • Logs and tracks issues in a ticketing system

    • Resolves issues or escalates to appropriate teams

    • Communicates with users regarding status and resolution

    • May provide remote or on-site support

    • Examples: IT helpdesk, IT service desk

    • Answered by AI
    Add your answer

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Interview Tips & Stories
2w
heartwarmingracoon
Verified Icon
·
works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
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Interview questions from similar companies

Desktop Support Engineer L2 Interview Questions & Answers

Lupin user image Shailendra Rajput

posted on 6 Nov 2021

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. CSV related question
    • Add your answer
  • Q2. Infrastructure, ITSM and asset managment .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Most important learning documents and new technologies.

Desktop Support Engineer Interview Questions & Answers

Cipla user image Anonymous

posted on 30 Apr 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Topics to prepare for Cipla Desktop Support Engineer interview:
  • Desktop Support
Interview preparation tips for other job seekers - Excellent job experience all has good knowledge

Desktop Support Engineer Interview Questions & Answers

Glenmark Pharmaceuticals user image Anonymous

posted on 4 Nov 2021

Interview Questionnaire 

1 Question

  • Q1. Outlook Mailing process
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's very good interview

Desktop Support Engineer Interview Questions & Answers

Lupin user image Anonymous

posted on 11 Jun 2021

Interview Questionnaire 

4 Questions

  • Q1. V lans
    • Add your answer
  • Q2. Active directory domains
    • Add your answer
  • Q3. Qualifications system
    • Add your answer
  • Q4. Outlook
    • Add your answer
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Dr. Reddy's Interview FAQs

How many rounds are there in Dr. Reddy's IT Desktop Support Engineer interview?
Dr. Reddy's interview process usually has 1 rounds. The most common rounds in the Dr. Reddy's interview process are One-on-one Round.

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Dr. Reddy's IT Desktop Support Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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