Doubtnut Executive Interview Questions and Answers

Q1. Tell me something about yourself.
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Q2. What was your previous company?
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Q3. What was your job role as an operations executive?
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Q4. Why did you left the previous job?
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Q1. What is your last qualification?
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Q2. Why do want this job?
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Q3. How much is your salary expectation?
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Q1. Who is a good customer Service executive?
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A good customer service executive is someone who is empathetic, patient, knowledgeable, and proactive in solving customer issues.
• Empathetic - able to understand and relate to customers' feelings and concerns

• Patient - able to remain calm and composed, even in challenging situations

• Knowledgeable - has a deep understanding of the product or service being offered

• Proactive - takes initiative to address customer issues befor
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Q2. What qualities a good customer Service executive must possess?
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A good customer service executive must possess strong communication skills, empathy, patience, problem-solving abilities, and a positive attitude.
• Strong communication skills to effectively interact with customers and colleagues

• Empathy to understand and address customer concerns

• Patience to handle difficult situations and irate customers calmly

• Problem-solving abilities to resolve issues efficiently

• Positive attitude to ma...read more
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Q1. Sales me pen/chair
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Q2. Why sales ?
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Q1. Introduce yourself
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Q2. Previous experience
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Q3. Sales scenario case
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Q1. Introduce yourself
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Q2. What is Leverage edu ?
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Leverage Edu is an edtech platform that provides personalized mentoring and guidance to students for higher education and career development.
• Leverage Edu offers one-on-one mentoring sessions with experts to help students make informed decisions about their education and career paths.

• The platform uses AI and machine learning algorithms to match students with mentors who have similar backgrounds and career goals.

• Leverage...read more
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Q3. What was previous experience ?
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Q4. How soon you can join us??
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Q1. Discussion about experience
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Q1. Discussion about salary
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Q1. Mock test with the team leader
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Besic aptitude test with the HR team

Basic math, analatics and b.tech consepts

History of india and unschool products

Q1. Sell me a course
Ans. 
Our course offers practical skills and knowledge to enhance your career prospects.
• Our course provides hands-on training in industry-relevant skills.

• You will have access to experienced instructors and mentors.

• Upon completion, you will receive a recognized certification.

• Join our course to network with professionals in your field.
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Q2. How to make a person buying a course
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By showcasing the benefits and value of the course, addressing any concerns or objections, and offering incentives or discounts.
• Highlight the unique selling points and benefits of the course

• Address any concerns or objections the person may have

• Offer incentives such as discounts or bonuses to encourage purchase
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Q1. Why should I hire you
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I have a proven track record of successfully leading teams and driving business growth.
• I have extensive experience in senior executive roles, including [specific roles and achievements].

• I possess strong leadership skills and have successfully managed large teams, resulting in increased productivity and profitability.

• I have a strategic mindset and a track record of developing and implementing effective business strategi...read more
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Q2. How to cold calling ,how to manage your team if your Team Leader is not available
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To cold call effectively, research the target audience, prepare a script, and focus on building rapport. To manage a team without a Team Leader, establish clear communication channels, delegate tasks, and provide support.
• Research the target audience to understand their needs and preferences

• Prepare a script or talking points to guide the conversation

• Focus on building rapport and establishing a connection with the prospe...read more
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Q3. What is your salary expectations
Ans. 
I expect a competitive salary that reflects my experience, skills, and the responsibilities of the Senior Executive role.
• I am looking for a salary that is commensurate with my qualifications and the market value for this position.

• I have researched the salary range for Senior Executives in similar industries and locations.

• I am open to discussing the salary package based on the overall compensation package, including ben...read more
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Q4. Why are you want to join this company (xyz)
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I want to join XYZ company because of its strong reputation, innovative culture, and opportunities for growth.
• Strong reputation: XYZ company has a proven track record of success and is highly regarded in the industry.

• Innovative culture: XYZ company encourages creativity and embraces new ideas, which aligns with my own approach to problem-solving.

• Opportunities for growth: XYZ company offers various career development pr...read more
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Q5. If customer say why am I purchase your product then how to handle you
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Explain the unique value proposition of the product and how it solves the customer's problem.
• Acknowledge the customer's concern and ask them to elaborate on their needs

• Explain the unique features and benefits of the product

• Provide examples of how the product has helped other customers

• Offer a trial or demo of the product to showcase its value

• Address any specific concerns or objections the customer may have
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Q6. Customer is irritate and said I am getting a lot off call from your side then how to handle that call .
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Q7. After connecting the call customer start abusing you then what do you do
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