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DOLPHIN

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3.6

based on 23 Reviews

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DOLPHIN Customer Care Executive Interview Questions and Answers

Updated 29 Jan 2022

DOLPHIN Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 29 Jan 2022

I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Tell about yourself why are you want join.
  • Ans. 

    I am a dedicated and empathetic individual with strong communication skills. I want to join as a Customer Care Executive to utilize my skills in providing excellent customer service.

    • I have excellent communication skills, both verbal and written.

    • I am empathetic and have the ability to understand and address customer needs.

    • I am a good listener and can effectively resolve customer issues.

    • I have experience in handling cust...

    • Answered by AI
    Add your answer
  • Q2. I want to improve knowledge
    • Add your answer
  • Q3. I want to improve knowledge.
    • Add your answer
  • Q4. I am honest
    • Add your answer
  • Q5. I am honest.I can hardwork.Any condition I can do.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please sir interview offer me

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Interview Tips & Stories
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honestword
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ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

FreshToHome user image Harini Santosh

posted on 4 Jun 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About freshtohome
    • Add your answer
  • Q2. About customer care support meaning
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join in Bangalore team there is devil team leader name Likitha she is devil ghost too much attitude she is really an unprofessional person and not a human being too do not login in her team. There are other team you can join Geetha chennai team leader very good person by heart and soul very helpful and very talented who understands team member situation and acts accordingly. Lokanath hyderbad team leader same like Geetha very nice person who is supportive and acts accordingly with the team members queries.

Customer Care Executive Interview Questions & Answers

FreshToHome user image Harini Santosh

posted on 4 Jun 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About freshtohome
    • Add your answer
  • Q2. About customer care support meaning
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join in Bangalore team there is devil team leader name Likitha she is devil ghost too much attitude she is really an unprofessional person and not a human being too do not login in her team. There are other team you can join Geetha chennai team leader very good person by heart and soul very helpful and very talented who understands team member situation and acts accordingly. Lokanath hyderbad team leader same like Geetha very nice person who is supportive and acts accordingly with the team members queries.

Customer Support Executive Interview Questions & Answers

FreshToHome user image Anonymous

posted on 24 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. HR called to check our communication skills and discussed with us other details
    • Add your answer
  • Q2. HR asked to about my previous company, she enquired about my experience she explained the upcoming rounds
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Where they questioned us about the company and mock call was made for assessing if we are eligible to handle calls
    • Add your answer
Round 4 - Aptitude Test 

Few candidates were short listed after a week's training we were given a test in which few of them shortlisted for going onboard

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent communication skill is the core and most important aspect to clear the round.

Customer Support Executive Interview Questions & Answers

FreshToHome user image Anonymous

posted on 29 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About FTH and languages known..
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Question will be based on FTH, so refer the website and news about FTH.
    • Add your answer
Round 4 - Assesment 

(1 Question)

  • Q1. After training conduct Assesment then you will be on board.
    • Add your answer

Interview Preparation Tips

Topics to prepare for FreshToHome Customer Support Executive interview:
  • customer support
  • Customer Service
  • Customer Handling
  • Customer Retention
Interview preparation tips for other job seekers - Focus on the Training. After training there will an Assesment, if you clear on the Assesment then you will be on board. After you will be on to the respective team and you will be explained to your role. Respective TL will guide you for the process and also the SLA to follow.

Customer Support Executive Interview Questions & Answers

FreshToHome user image Anonymous

posted on 21 Apr 2022

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me yourself? What is FTH daily? Why should i hire you?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing you have to know that the company details and all and they want only experience candidates fresher not allowed.

Customer Service Associate Interview Questions & Answers

Mindtree Solutions user image Anonymous

posted on 18 Jul 2021

I applied via Referral and was interviewed in Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How would you monitor the inflows of critical incidents and method you will apply to reduce them?
  • Ans. 

    To monitor critical incidents, I will implement a system to track and analyze data, identify root causes, and implement solutions.

    • Implement a system to track and analyze data on critical incidents

    • Identify root causes of critical incidents

    • Develop and implement solutions to reduce critical incidents

    • Regularly review and update the system to ensure effectiveness

    • Provide training and support to staff to prevent critical inci

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - scenario based, case studies, real time management etc.. You cannot bluff, if you have really worked then you can explain.
Interview was nice & smooth and I was able to crack it but didn’t accept as the package offered was below my expectation.
More about working at DOLPHIN

DOLPHIN Interview FAQs

What are the top questions asked in DOLPHIN Customer Care Executive interview?

Some of the top questions asked at the DOLPHIN Customer Care Executive interview -

  1. I am honest.I can hardwork.Any condition I can ...read more
  2. I want to improve knowled...read more
  3. I am hone...read more

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Interview Questions for Popular Designations

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based on 1 DOLPHIN interview
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