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DNCC Customer Service Representative Interview Questions and Answers

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Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Icici is best in everything

I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join wipro?
  • Ans. 

    I want to join Wipro because of its reputation for excellent customer service and its commitment to employee growth and development.

    • Wipro has a strong reputation for providing excellent customer service, which aligns with my passion for helping others.

    • I am impressed by Wipro's commitment to employee growth and development, as evidenced by their extensive training programs and career advancement opportunities.

    • I believe ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and believe in yourself.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction Why do you want to join us How much expensive do you have
  • Ans. 

    I want to join your company because of its excellent reputation and commitment to customer satisfaction.

    • I am impressed by the positive reviews and feedback from customers about your company's customer service.

    • I believe in the importance of providing exceptional customer service and your company aligns with my values.

    • I am excited about the opportunity to contribute to a team that prioritizes customer satisfaction.

    • Your c...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Introduce yourself Work profile What do you know about loans
  • Ans. 

    I am a Customer Service Representative with knowledge in loans.

    • I have experience working as a Customer Service Representative, assisting customers with their loan inquiries and applications.

    • I am familiar with different types of loans such as personal loans, home loans, and car loans.

    • I understand the loan application process, including the required documentation and eligibility criteria.

    • I am knowledgeable about interest...

  • Answered by AI

I applied via Internshala and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself Why do you think you are fit for this role
  • Q2. What qualities do you have Your strength and weaknesses

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintain your body language and have a good communication skills and speak without any nervousness.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
  • Ans. My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother
  • Answered Anonymously
  • Q2. Why do you want to enter BPO sector?
  • Ans. I am only for experience Bpo sector
  • Answered Anonymously
  • Q3. Customer support
Round 2 - Assignment 

My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer support and Business to Business
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self intro and write one paragraph
Round 3 - One-on-one 

(1 Question)

  • Q1. Manager round, discuss about salary and technical question s

Interview Preparation Tips

Interview preparation tips for other job seekers - You boldly attent the interview. There are more vacant in the hcl
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to be a call center agent

Interview Questionnaire 

10 Questions

  • Q1. 1) Self introduction
  • Q2. 2) What are the differences between hard work and smart work?
  • Q3. 3) Why you want to join BPO?
  • Q4. 4) What is the difference between BPO and KPO?
  • Ans. 

    BPO stands for Business Process Outsourcing, while KPO stands for Knowledge Process Outsourcing.

    • BPO involves outsourcing non-core business processes, such as customer support or data entry.

    • KPO involves outsourcing knowledge-based processes, such as research, analysis, or consulting.

    • BPO focuses on operational efficiency and cost reduction, while KPO focuses on value creation and knowledge-intensive tasks.

    • BPO typically r...

  • Answered by AI
  • Q5. 5) What you know about your native place, city and state.
  • Q6. 6) What you understand about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting specific business processes to a third-party service provider.

    • BPO is the practice of outsourcing non-core business functions to external vendors

    • It helps companies focus on their core competencies and reduce costs

    • Common BPO services include customer support, technical support, data entry, and back-office operations

    • BPO can be onshore, nearshore, or offs...

  • Answered by AI
  • Q7. 7) Asked 5 or 6 points on current topics like Swatchh bharat abhiyan or covid situation, etc
  • Q8. 8) Do you have any job experience? If yes they will asked you in detail about the same. If you are from different fields they will definitely asked you why you want to change your profile?
  • Q9. 9) What you want to do in next 5 years or what are your career objectives??
  • Q10. 10) The most important day of your life

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys the most important thing to be positive and be confidence at the time of interview. Before interview make sure you know about the company and about the position for which you are giving interview. This was my first interview and I have selected for the same..... I want to thank Naukri.Com for this....Guys the most important thing is that I haven't wait for selection of my Resume I just go to the top MNCs job pages and noted down the HR or Recruitment person number then I started contacting those persons one on one, everyone has not responded me but trust me I am working in Tech Mahindra just implementing the same as I have mentioned...this is all I wanted to share but a heartily thanks to Naukri.Com this is the platform where I found the top MNCs HR or Recruiters number.... Thank you..

I applied via Walk-in and was interviewed in Aug 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
Round 2 - One-on-one 

(3 Questions)

  • Q1. What do you know about hcl
  • Ans. 

    HCL Technologies is a multinational IT services company headquartered in India.

    • Founded in 1976

    • Offers services in areas such as digital transformation, cybersecurity, cloud computing, and more

    • Has a presence in over 50 countries

    • Employs over 150,000 people worldwide

    • Clients include Fortune 500 companies in various industries

  • Answered by AI
  • Q2. Tell me your daily routine
  • Q3. What are your strengths

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep kalm and think before you speak 🙊
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. My introduction
  • Q2. Some other questions
  • Q3. About my family
  • Q4. About some adventure
  • Q5. About my favorite trip

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be confident

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