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DigiTech Call System

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2.9

based on 162 Reviews

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DigiTech Call System Interview Questions, Process, and Tips

Updated 18 Jan 2025

DigiTech Call System Interview Experiences

Popular Designations

18 interviews found

Process Trainer Interview Questions & Answers

Anonymous

posted on 15 Oct 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. Why do you think your apt for this role

Add your answer

Q2. Be confident and let them know how capable you are and why they should recruit you among the other 9 candidates who are in the same race to be selected be frank do not use jargons like I used a statement w...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic if not this organisation we have plenty to explore we would crack some or the other oppertunity remeber for the interview your one amongst the plenty aspirants and the same applies for you ad well from the wide range of interviewer or the organisation in the market the one your attending is one in the hundreds... so never give up don't loose hope not today tommorow not tommorow the day after just make sure every try and better than the previous one

Process Trainer Interview Questions asked at other Companies

Q1. During classroom training how can you manage the shrinkage

View answer (1)

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 17 Oct 2022

I applied via Walk-in and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(7 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Tell me your yesterday Routine.

Add your answer

Q3. Why you want to join BPO

Add your answer

Q4. How you handle a angry customer?

Ans.

I listen to their concerns, empathize with them, apologize for the inconvenience, and offer a solution.

Listen actively to their complaints without interrupting them
Empathize with their situation and show understanding
Apologize for the inconvenience caused
Offer a solution to their problem and follow up to ensure their satisfaction
Stay calm and professional throughout the interaction

Answered by AI

Add your answer

Q5. What was your experience in last company?

Add your answer

Q6. What was your roles and responsebilities in your last Company?

Add your answer

Q7. Tell me about you gala day.

Add your answer

Round 3 - One-on-one

(2 Questions)

Q1. Tell me something about yourself?

Add your answer

Q2. They are asking your field related question.

Add your answer

Interview Preparation Tips

Topics to prepare for DigiTech Call System Customer Service Executive interview:

Good Communication skills
Hr questions

Interview preparation tips for other job seekers - Please prepare you HR round questions. They were asking majorly Basic question like tell me about yourself, your yesterday routine, etc. First Interview is very basic interview. You can crack easily. If you have good Communication skills you can crack all rounds.

Best of luck.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?

View answer (34)

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 22 Jun 2024

Interview experience

Bad

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. About previous company roles and responsibilities

Add your answer

Q2. Communication check s

Add your answer

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?

View answer (39)

Customer Care Executive Interview Questions & Answers

Ashish Kumar

posted on 18 Apr 2023

Interview experience

Average

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all tips

Round 2 - HR

(3 Questions)

Q1. Tell me something about yourself.How is your yesterday.

Add your answer

Q2. Tell me about your previous job role and responsibility. Are you comfortable in rotational shift.

Add your answer

Q3. Why should we hire you.How to handle an angry customer on phone call.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Last round is client round on phone call or it will be manager round face to face.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?

View answer (39)

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 4 Feb 2024

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. About process and salary

Add your answer

Round 2 - Aptitude Test

English comunication skills

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?

View answer (31)

Customer Service Associate Interview Questions & Answers

Faisal Abbasi

posted on 10 Jan 2022

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell me about your self ?

Add your answer

Q2. Why do you want work at our company?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello friends.
This is faisal abbasi hope guys are doing well , today I am here to tell you about my first interview , how I did I face my first interview. I was so scared because of interview but i believe in my self and cracked the interview and got a job ., I would like advice you that always believe in yourselves and when you go for a interview just have a little bit preparation before facing interview 😊 ...
Thank you .

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)

View answer (38)

CRM/Phone/Internet Banking Executive Interview Questions & Answers

Anonymous

posted on 21 Jan 2020

Interview Questionnaire

3 Questions

Q1. Before interview their HR brief everything Infront of you abt interviews questions

Add your answer

Q2. He ask about your self very well from you to your family and all about your intro

Add your answer

Q3. You must have selling capabilities of something .. he ask for sell a pen, a mobile or something else .. doesn't matter how can sell you you just spoke Infront of him

Add your answer

Sales Executive Interview Questions & Answers

Anonymous

posted on 20 Mar 2021

I applied via Walk-in and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. 1. Tell me about yourself and your family background.

View 1 more answer

Q2. 2. Sell me anything like pen/mobile/earphones etc.

Ans.

I would like to sell you a smartwatch.

A smartwatch is a wearable device that can track your fitness, monitor your heart rate, and receive notifications from your phone.
It can also make calls, send messages, and control your music.
With a smartwatch, you can stay connected and organized without having to constantly check your phone.
For example, the Apple Watch Series 6 has a blood oxygen sensor, ECG app, and always-on re...

Answered by AI

Add your answer

Q3. 3. Why you want to join a call center job

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just Be confident. and whatever you are speaking be fluent and sound clear.

Sales Executive Interview Questions asked at other Companies

Q1. Do you know what is selling and how you can sell it?

View answer (50)

Top trending discussions

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Interview Tips & Stories

an operations executive

Job Market Seems to Be Opening Up Again!

I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!

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DigiTech Call System Interview FAQs

How many rounds are there in DigiTech Call System interview?

DigiTech Call System interview process usually has 2-3 rounds. The most common rounds in the DigiTech Call System interview process are HR, One-on-one Round and Resume Shortlist.

How to prepare for DigiTech Call System interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DigiTech Call System. The most common topics and skills that interviewers at DigiTech Call System expect are Communication Skills, Customer Handling, Customer Service, Convincing Power and English.

What are the top questions asked in DigiTech Call System interview?

Some of the top questions asked at the DigiTech Call System interview -

What are the details regarding today's financial mark...read more
What is the definition of human resourc...read more
How you handle a angry custom...read more

How long is the DigiTech Call System interview process?

The duration of DigiTech Call System interview process can vary, but typically it takes about less than 2 weeks to complete.

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DigiTech Call System Salaries in India

Customer Care Executive 53 salaries	₹1.1 L/yr - ₹2.5 L/yr
Team Lead 30 salaries	₹1.1 L/yr - ₹5.2 L/yr
Customer Service Executive 30 salaries	₹1.4 L/yr - ₹3 L/yr
Customer Support Executive 28 salaries	₹1.1 L/yr - ₹3.3 L/yr
Quality Analyst 23 salaries	₹1.8 L/yr - ₹3.4 L/yr