10+ Sangkaj Logisys Interview Questions and Answers

I would start by checking the user's computer for any potential issues with the operating system or files.

• Check if the computer is properly connected to the network

• Verify if the user has the necessary permissions to access the files

• Check for any recent software updates or changes that may have caused the issue

• Run diagnostic tools to identify any hardware or software issues

• Test accessing the files from a different device to see if the issue is isolated to the user's computer

Asset management involves tracking and managing an organization's physical assets to optimize usage and reduce costs.

• Maintain an inventory of all assets including hardware, software, and equipment

• Track asset location, status, and usage to prevent loss or theft

• Implement a system for asset tagging and labeling for easy identification

• Regularly update asset records and conduct audits to ensure accuracy

• Utilize asset management software to streamline the process and improve efficie...read more

To add a system to a domain, follow these steps and ensure proper configuration before handing it over to the user.

• Join the system to the domain by accessing System Properties > Computer Name > Change > Domain

• Enter the domain name and provide domain credentials when prompted

• Restart the system to apply the changes and ensure successful domain join

• Configure domain-specific settings such as group policies, network shares, and permissions

• Check network connectivity, access to doma...read more

Yes, you can use commands like md5sum, sha1sum, and sha256sum to scan files for corruption.

• Use md5sum command to calculate and check the MD5 checksum of a file

• Use sha1sum command to calculate and check the SHA-1 checksum of a file

• Use sha256sum command to calculate and check the SHA-256 checksum of a file

Shared mailbox is accessed by multiple users with a single login, while distributed mailbox is spread across multiple servers for load balancing.

• Shared mailbox allows multiple users to access the same mailbox with a single login credential

• Distributed mailbox is spread across multiple servers for load balancing and redundancy

• Shared mailbox is typically used for team collaboration and sharing information

• Distributed mailbox helps in distributing the load of incoming emails acros...read more

Yes, I have experience working on active directory and running scripts.

• I have experience managing user accounts, groups, and permissions in Active Directory.

• I have written and executed PowerShell scripts to automate tasks in Active Directory.

• I have experience troubleshooting issues related to Active Directory replication and DNS.

• I have worked on integrating third-party applications with Active Directory for single sign-on.

• I have experience with Group Policy management and imp...read more

I am highly skilled in network troubleshooting and familiar with commands like ipconfig /release and /renew.

• I have extensive experience in troubleshooting network issues, including identifying and resolving connectivity problems.

• I am proficient in using commands like ipconfig /release and /renew to troubleshoot network configurations.

• I have successfully resolved issues related to IP address conflicts, DNS resolution, and network connectivity using these commands.

To give file access to a shared folder, you can set permissions for specific users or groups.

• Use the file system's security settings to grant read, write, or execute permissions to users or groups.

• Consider creating a new user group specifically for accessing the shared folder.

• Regularly review and update permissions to ensure security and access control.

• Example: Use the 'chmod' command in Linux to change file permissions for a shared folder.

Yes, I have experience working with ticketing tools such as ServiceNow and Jira.

• Experience with ServiceNow and Jira ticketing tools

• Created, updated, and resolved tickets for various IT issues

• Assigned tickets to appropriate team members for resolution

• Monitored ticket queues and ensured timely responses

• Generated reports on ticketing metrics and trends

Yes, I have worked on exchange servers in previous roles.

• Managed and maintained exchange servers for email communication

• Configured email accounts, distribution lists, and mail flow rules

• Troubleshooted and resolved issues related to exchange servers

• Implemented security measures to protect exchange server data

Yes, I am comfortable working in shifts.

• I have previous experience working in shifts at my previous job.

• I am flexible with my schedule and can easily adapt to different shift timings.

• I understand the importance of round-the-clock support in a Systems & Network Engineer role.