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Dell Desktop Support Engineer Interview Questions and Answers

Updated 4 Feb 2022

Dell Desktop Support Engineer Interview Experiences

1 interview found

I applied via Referral and was interviewed in Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic about computer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good thing about job to connect other companies

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Basic desktop support questions
Round 2 - One-on-one 

(1 Question)

  • Q1. Explanation about previous employment

I applied via Recruitment Consultant and was interviewed in Jun 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. What is subnet?? What is subnet of 120?
  • Ans. 

    A subnet is a smaller network within a larger network. The subnet of 120 depends on the subnet mask.

    • Subnet is a way to divide a larger network into smaller ones

    • Subnet mask determines the size of the subnet

    • Subnetting helps in efficient use of IP addresses

    • The subnet of 120 depends on the subnet mask used

  • Answered by AI
  • Q2. What is ticketing tool? Describe that??
  • Ans. 

    A ticketing tool is a software used to manage and track customer support requests or incidents.

    • It allows users to submit tickets or requests for assistance.

    • It assigns tickets to appropriate support staff for resolution.

    • It tracks the status and progress of each ticket until it is resolved.

    • It provides reporting and analytics on ticket volume, resolution time, and customer satisfaction.

    • Examples include ServiceNow, JIRA Se

  • Answered by AI
  • Q3. What is DHCP,DNS?
  • Ans. 

    DHCP is a protocol that assigns IP addresses to devices on a network. DNS is a system that translates domain names to IP addresses.

    • DHCP stands for Dynamic Host Configuration Protocol

    • DHCP assigns IP addresses to devices on a network

    • DNS stands for Domain Name System

    • DNS translates domain names to IP addresses

    • DNS is used to access websites and other resources on the internet

  • Answered by AI
  • Q4. Difference between Domain and workgroup???
  • Ans. 

    Domain is a centralized network where computers are managed by a server, while workgroup is a decentralized network where computers are managed individually.

    • Domain is managed by a domain controller server, while workgroup has no centralized server.

    • Domain allows for centralized management of user accounts, security policies, and resources, while workgroup does not.

    • Domain allows for easier scalability and security, while...

  • Answered by AI
  • Q5. Why did U changing your previous company?

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s good and better to give the interview and the manager is helpful to give me the job in Harman connected services company.It’s good opportunity to work here. I’m thankful to manager and my Counsultancy.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Basic desktop support questions
Round 2 - One-on-one 

(1 Question)

  • Q1. Explanation about previous employment

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. The questioning level is very high because the IT admin very responsible and unique person to grow up the business . Hence prepare very smart way to crack the interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Do Smart work not Hard Work because IT Admin is one of very responsible person to grow up the business

I applied via Recruitment Consultant and was interviewed in Jun 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. What is subnet?? What is subnet of 120?
  • Ans. 

    A subnet is a smaller network within a larger network. The subnet of 120 depends on the subnet mask.

    • Subnet is a way to divide a larger network into smaller ones

    • Subnet mask determines the size of the subnet

    • Subnetting helps in efficient use of IP addresses

    • The subnet of 120 depends on the subnet mask used

  • Answered by AI
  • Q2. What is ticketing tool? Describe that??
  • Ans. 

    A ticketing tool is a software used to manage and track customer support requests or incidents.

    • It allows users to submit tickets or requests for assistance.

    • It assigns tickets to appropriate support staff for resolution.

    • It tracks the status and progress of each ticket until it is resolved.

    • It provides reporting and analytics on ticket volume, resolution time, and customer satisfaction.

    • Examples include ServiceNow, JIRA Se

  • Answered by AI
  • Q3. What is DHCP,DNS?
  • Ans. 

    DHCP is a protocol that assigns IP addresses to devices on a network. DNS is a system that translates domain names to IP addresses.

    • DHCP stands for Dynamic Host Configuration Protocol

    • DHCP assigns IP addresses to devices on a network

    • DNS stands for Domain Name System

    • DNS translates domain names to IP addresses

    • DNS is used to access websites and other resources on the internet

  • Answered by AI
  • Q4. Difference between Domain and workgroup???
  • Ans. 

    Domain is a centralized network where computers are managed by a server, while workgroup is a decentralized network where computers are managed individually.

    • Domain is managed by a domain controller server, while workgroup has no centralized server.

    • Domain allows for centralized management of user accounts, security policies, and resources, while workgroup does not.

    • Domain allows for easier scalability and security, while...

  • Answered by AI
  • Q5. Why did U changing your previous company?

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s good and better to give the interview and the manager is helpful to give me the job in Harman connected services company.It’s good opportunity to work here. I’m thankful to manager and my Counsultancy.

Skills evaluated in this interview

Dell Interview FAQs

How many rounds are there in Dell Desktop Support Engineer interview?
Dell interview process usually has 2 rounds. The most common rounds in the Dell interview process are Resume Shortlist and Technical.

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Dell Desktop Support Engineer Salary
based on 27 salaries
₹2 L/yr - ₹4.8 L/yr
13% more than the average Desktop Support Engineer Salary in India
View more details

Dell Desktop Support Engineer Reviews and Ratings

based on 11 reviews

3.7/5

Rating in categories

3.7

Skill development

3.9

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3.2

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3.3

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3.3

Company culture

3.3

Promotions

3.6

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