Delhivery Senior Operations Manager Interview Questions and Answers

Ask to me my self details, then start the Work process what do you work in currently , manpower, customers, communication , team bounding, work experience, salary details, notice period.

Q1. Current salary, experience. process
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Q2. What is Expectation in salary?
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Salary expectation is the amount of compensation a candidate hopes to receive for a specific job.
• Salary expectation is influenced by factors such as industry standards, candidate's experience, education, and location.

• Candidates should research average salaries for similar roles to determine a reasonable expectation.

• It is important to consider the overall compensation package, including benefits and bonuses, when discus
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Q1. Final discussion on Salary?
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Q2. Document Submission? and notice period.
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Q1. Advance Excel questions Like double vlookup, dates, left mid right related questions
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Q2. Mail writing related any topic
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Q1. Tell me about yourself
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Q2. About your job descriptions
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Q3. How Last mile works
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Q4. About routing and sorting
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Q1. Tell me about yourself
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Q2. About recent job descriptions
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Q3. Past job descriptions
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Q4. Some metrics about weight
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Q1. CONFIDENCE, COMMUNICATION
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Q1. MS EXCEL, CRM OR DATA ENTRY KNOWLEDGE
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Q1. VENDOR AND CUSTOMER MANAGEMENT
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Q2. TEAM HANDLING, INVENTORY MANAGEMENT
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Q1. Tell me about yourself
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Q2. Your educational qualifications
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Q3. Tell me in detail about Outbound Process
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Outbound process refers to the activities and strategies involved in reaching out to customers or clients proactively.
• Outbound process involves making outbound calls or sending outbound messages to customers.

• It is commonly used in sales and marketing to generate leads, make sales, or provide customer support.

• Outbound process may include cold calling, telemarketing, email campaigns, or direct mail.

• The goal of outbound p...read more
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Q4. Why do you want to leave your job
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Q5. Are you good at Mathematics
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Q6. 17*6 without calculator in 1 minute
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Q7. How to improve Fulfillment rate in orders
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To improve fulfillment rate in orders, focus on optimizing inventory management, streamlining order processing, and enhancing communication with suppliers and customers.
• Implement a robust inventory management system to ensure accurate stock levels and prevent stockouts.

• Analyze historical data to forecast demand and adjust inventory levels accordingly.

• Streamline order processing by automating manual tasks and reducing o...read more
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