DealShare Senior Executive Strategic Planning Interview Questions and Answers

I will handle customer escalations by actively listening, empathizing, and finding a solution that meets their needs.

• Listen actively to the customer's concerns and complaints

• Empathize with the customer and acknowledge their frustration

• Find a solution that meets the customer's needs and resolves the issue

• Follow up with the customer to ensure their satisfaction

• Identify any underlying issues that may be causing customer e