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I applied via LinkedIn and was interviewed in Apr 2021. There were 4 interview rounds.
I will handle customer escalations by actively listening, empathizing, and finding a solution that meets their needs.
Listen actively to the customer's concerns and complaints
Empathize with the customer and acknowledge their frustration
Find a solution that meets the customer's needs and resolves the issue
Follow up with the customer to ensure their satisfaction
Identify any underlying issues that may be causing customer e
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posted on 15 Mar 2021
I applied via Walk-in and was interviewed in Sep 2020. There were 5 interview rounds.
I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.
I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.
I appeared for an interview in Jul 2019.
I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
Yes, I am able to work with multiple responsibilities.
I have experience managing multiple projects simultaneously.
I am skilled at prioritizing tasks and managing my time effectively.
I have successfully handled various responsibilities in my previous roles.
I am adaptable and can quickly switch between different tasks.
I am comfortable working in a fast-paced environment.
Motivate team in worst condition
Acknowledge the situation and provide support
Set achievable goals and celebrate small wins
Encourage open communication and feedback
Lead by example and maintain a positive attitude
Offer incentives or rewards for exceptional performance
I applied via AmbitionBox and was interviewed before Apr 2021. There were 2 interview rounds.
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