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DCB Bank Customer Service Manager Interview Questions and Answers for Experienced

Updated 12 Mar 2025

DCB Bank Customer Service Manager Interview Experiences for Experienced

7 interviews found

Customer Service Manager Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024, where I was asked the following questions.

  • Q1. Profile, about urself
    • Add your answer
  • Q2. Your goals, future details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Execellent working experience

Customer Service Manager Interview Questions & Answers

user image Anonymous

posted on 4 Feb 2022

I applied via Naukri.com and was interviewed in Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is the key to success

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Q5. Tell us about the costing of various products of graphite
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Customer Service Manager Interview Questions & Answers

user image Anonymous

posted on 26 Apr 2021

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Customer porfolio leaders
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Casa products and today products and gold loan

Customer Service Manager Interview Questions & Answers

user image Anonymous

posted on 28 Jul 2021

I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Regarding experience that what have you done in your previous job
    • View 7 more answers
  • Q2. Will you able to do sales and how will you do.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and have positive attitude.

DCB Bank interview questions for designations

 Customer Service Executive

 (2)

 Customer Service Associate

 (1)

 Customer Care Associate

 (1)

 Customer Care Executive

 (1)

 Branch Operations and Service Manager

 (1)

 Sales and Service

 (1)

 Teller Service Executive

 (1)

 Assistant Manager

 (11)

Customer Service Manager Interview Questions & Answers

user image Anonymous

posted on 9 Jun 2021

I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok

Customer Service Manager Interview Questions & Answers

user image Anonymous

posted on 20 Jul 2021

I applied via Walk-in and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self ?
    • Add your answer
  • Q2. Your confidences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about yourself confidently and clearly

Customer Service Manager Jobs at DCB Bank

View all

Customer Service Manager Interview Questions & Answers

user image Ashok Kumar Choudhary

posted on 10 Apr 2022

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Give any interview, always have full faith in yourself that you are capable of doing everything given by the company.

Top trending discussions

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Interview Tips & Stories
2w
mrstorm
Verified Icon
·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Assistant Manager Interview Questions & Answers

Yes Bank user image Anonymous

posted on 15 Feb 2020

I applied via Walk-in and was interviewed in Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your roll nd your profile nd do u have knowledge about yesbank nd most important question is that - what documents received in pdd ( post disbursal documents ) in Auto loan case.
    • Add your answer
  • Q2. Ans is .Rc , invoice and insurance
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - U have to proper knowledge about your work

Assistant Manager Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 3 May 2019

I applied via Approached by Company and was interviewed in Dec 2018. There were 6 interview rounds.

Interview Preparation Tips

General Tips: My advice to all is be confident, well groomed and aware about what's happening in the world of banking. How you will be beneficial to the bank. Do the research about bank's history, book size, key management and USP.
Credit score should be good and clean.
Skills: Communication, Analytical Skills, Leadership, Presentation Skills, Decision Making Skills
Duration: 1-4 weeks

Assistant Manager Interview Questions & Answers

Yes Bank user image Anonymous

posted on 14 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Family background
    • Add your answer
  • Q2. Current job
    • View 1 more answer
  • Q3. Location
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good
More about working at DCB Bank

DCB Bank Interview FAQs

How many rounds are there in DCB Bank Customer Service Manager interview for experienced candidates?
DCB Bank interview process for experienced candidates usually has 2 rounds. The most common rounds in the DCB Bank interview process for experienced candidates are Resume Shortlist, HR and Group Discussion.
How to prepare for DCB Bank Customer Service Manager interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DCB Bank. The most common topics and skills that interviewers at DCB Bank expect are Sales, Customer Service, Auditing, Compliance and MIS.
What are the top questions asked in DCB Bank Customer Service Manager interview for experienced candidates?

Some of the top questions asked at the DCB Bank Customer Service Manager interview for experienced candidates -

  1. Sales targets in previous organisat...read more
  2. Regarding CTC and h...read more
  3. Customer porfolio lead...read more

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DCB Bank Interviews By Designations

Interview Questions for Popular Designations

DCB Bank Customer Service Manager Interview Process for Experienced

based on 1 interview

1 Interview rounds

  • HR Round
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DCB Bank Customer Service Manager Salary
based on 221 salaries
₹2.5 L/yr - ₹5.7 L/yr
33% less than the average Customer Service Manager Salary in India
View more details

DCB Bank Customer Service Manager Reviews and Ratings

based on 107 reviews

3.7/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.5

Salary

3.2

Job security

3.4

Company culture

3.1

Promotions

3.2

Work satisfaction

Explore 107 Reviews and Ratings
Customer Service Manager Jobs at DCB Bank
Customer Service Manager-casa sales

New Delhi,

Gurgaon / Gurugram

1-6 Yrs

₹ 1-5 LPA

Customer Service Manager/ Relationship Manager- Sales

Mumbai

1-6 Yrs

₹ 2.5-6.5 LPA

Customer Service Manager

Jagraon

1-6 Yrs

₹ 1-5 LPA

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