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SGL Carbon Customer Service Manager Interview Questions and Answers

Updated 31 May 2022

SGL Carbon Customer Service Manager Interview Experiences

1 interview found

I applied via Recruitment Consulltant and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - One-on-one 

(2 Questions)

  • Q1. Explain your role and contribution in your previous job.
  • Q2. Tell us about the costing of various products of graphite
  • Ans. 

    The costing of graphite products varies based on factors such as purity, grade, and form.

    • Costing of graphite products is influenced by the purity of the graphite. Higher purity graphite is more expensive.

    • The grade of the graphite also affects the cost. Higher grade graphite is more expensive.

    • The form of the graphite product also plays a role in the cost. For example, graphite powder is less expensive than graphite rods...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for SGL Carbon Customer Service Manager interview:
  • Basic knowledge
  • Experience
Interview preparation tips for other job seekers - Only one interview taken one resume is shortlisted.

Interview questions from similar companies

I applied via Indeed and was interviewed in Nov 2021. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. 1. About EXIM life cycle,
  • Q2. 2. Customer handling
  • Q3. 3. CRM experience
  • Q4. 4. Logistics process and handling
  • Q5. 5. Vendorship management

Interview Preparation Tips

Interview preparation tips for other job seekers - Have to be clear with your work experience and knowledge. Need to maintain good communication with confidence.

I applied via Indeed and was interviewed in Nov 2021. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. 1. About EXIM life cycle,
  • Q2. 2. Customer handling
  • Q3. 3. CRM experience
  • Q4. 4. Logistics process and handling
  • Q5. 5. Vendorship management

Interview Preparation Tips

Interview preparation tips for other job seekers - Have to be clear with your work experience and knowledge. Need to maintain good communication with confidence.

SGL Carbon Interview FAQs

How many rounds are there in SGL Carbon Customer Service Manager interview?
SGL Carbon interview process usually has 2 rounds. The most common rounds in the SGL Carbon interview process are Resume Shortlist and One-on-one Round.

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