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Cybage Technical Support Engineer Interview Questions, Process, and Tips for Experienced

Updated 24 Mar 2025

Top Cybage Technical Support Engineer Interview Questions and Answers for Experienced

Cybage Technical Support Engineer Interview Experiences for Experienced

4 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Why shall we hire you?
  • Ans. 

    I bring a unique blend of technical expertise, problem-solving skills, and a passion for customer support that sets me apart.

    • Proven track record in troubleshooting complex technical issues, as demonstrated in my previous role where I reduced ticket resolution time by 30%.

    • Strong communication skills that help me explain technical concepts to non-technical users, ensuring they feel supported and understood.

    • Experience wit...

  • Answered by AI
  • Q2. What are your strength?
  • Ans. 

    I possess strong problem-solving skills, effective communication, and a customer-centric approach, ensuring high-quality technical support.

    • Problem-solving: I excel at diagnosing issues quickly, as demonstrated when I resolved a complex network outage within an hour.

    • Effective communication: I can explain technical concepts in simple terms, which helped a non-technical client understand their software issues.

    • Customer-cen...

  • Answered by AI
  • Q3. How soon can you join the organization?
  • Ans. 

    I can join the organization within two weeks, allowing time for a smooth transition from my current role.

    • I am currently employed, so I would need to provide my employer with a two-week notice.

    • This notice period ensures I leave my current role on good terms and complete any pending tasks.

    • If needed, I can negotiate with my current employer for an earlier release.

    • I am eager to start and can prepare for onboarding during t

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please do not join Cybage if you are looking for career growth. This company is good for those who don't want to grow Technically. For technical support managed services it's worst.

I applied via Naukri.com and was interviewed before May 2021. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. Write Sql query for 2nd highest salary
  • Ans. 

    SQL query for 2nd highest salary

    • Use ORDER BY and LIMIT to get the highest salary

    • Use subquery to exclude the highest salary and get the second highest

  • Answered by AI
  • Q2. Self join, find employees with their manager name
  • Q3. Find command in linux
  • Ans. 

    The find command in Linux is used to search for files and directories in a specified location.

    • The basic syntax of the find command is 'find [path] [expression]'.

    • The path specifies the location to search in.

    • The expression specifies the criteria for the search.

    • Some common expressions include -name, -type, -size, and -mtime.

    • Examples: 'find /home/user -name '*.txt'' searches for all files with a .txt extension in the /home...

  • Answered by AI
  • Q4. Grep command in linux
  • Ans. 

    Grep command is used to search for a specific pattern in a file or multiple files in Linux.

    • Syntax: grep [options] pattern [file]

    • Options: -i (ignore case), -v (invert match), -c (count matches), -n (show line numbers)

    • Example: grep 'error' file.txt

    • Example: grep -i 'error' *.log

    • Example: grep -c 'error' file.txt

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Some basic sql and linux questions, they ask about SLA,OLA, ITIL process.

Skills evaluated in this interview

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I applied via Referral and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Basic Linux questions:- Installation process, Port no.
  • Q2. Explain basic CMDs with Syntax & example.
  • Ans. 

    CMDs are commands used in Windows Command Prompt to perform various tasks.

    • dir - lists all files and folders in the current directory

    • cd - changes the current directory

    • ipconfig - displays network information

    • ping - tests network connectivity

    • tasklist - displays a list of running processes

    • shutdown - shuts down the computer

    • help - displays a list of available commands with brief descriptions

  • Answered by AI
  • Q3. Couple of case studies about action on critical situations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare according to the position to which you are applying, most of the questions were asked on my CV.

Skills evaluated in this interview

I applied via Approached by Company and was interviewed before Jun 2021. There were 4 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic SQL Communication
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic communication Itil
Round 3 - One-on-one 

(1 Question)

  • Q1. SQL Remedyforce ITIL Communication
Round 4 - HR 

(1 Question)

  • Q1. Salary Work location Notice period discussion

Interview Preparation Tips

Topics to prepare for Cybage Technical Support Engineer interview:
  • Communication Skills
Interview preparation tips for other job seekers - Basic SQL questions.
Remedyforce questions
ITIL questions
Communication very important.

Cybage interview questions for designations

 Technical Support Executive

 (5)

 Technical Writer

 (1)

 Software Engineer

 (58)

 QA Engineer

 (16)

 Softwaretest Engineer

 (3)

 System Engineer

 (1)

 Devops Engineer

 (1)

 Senior Software Engineer

 (22)

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Asked about OOPs concept, MVC basics and multi threading

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and write only those technologies in your resume in which you are proficient.

Interview Questionnaire 

1 Question

  • Q1. React hooks

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions related domain

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thorough with basics

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Technical 

(5 Questions)

  • Q1. Core Java Related questions
  • Q2. Difference between abstract class and interface
  • Ans. 

    Abstract class can have implementation while interface only has method signatures.

    • Abstract class can have constructors while interface cannot.

    • A class can implement multiple interfaces but can only inherit from one abstract class.

    • Abstract class can have non-public members while interface only has public members.

    • Abstract class is used for creating a base class while interface is used for implementing a contract.

    • Example o...

  • Answered by AI
  • Q3. Spring auto-wiring and DI
  • Q4. Transaction Management in Hibernate/JPA
  • Ans. 

    Transaction management in Hibernate/JPA

    • Hibernate/JPA provides transaction management support through the EntityManager API

    • Transactions can be managed programmatically or declaratively using annotations

    • The @Transactional annotation can be used to mark a method as transactional

    • Hibernate/JPA supports different transaction isolation levels and propagation behaviors

    • Rollback can be triggered programmatically or automatically

  • Answered by AI
  • Q5. Unit testing, CI/CD, Git
Round 2 - Behavioral 

(2 Questions)

  • Q1. Simple questions related to SDLC
  • Q2. Advantages of Agile over waterfall model
  • Ans. 

    Agile allows for flexibility, collaboration, and faster delivery compared to the rigid and sequential waterfall model.

    • Agile emphasizes on continuous feedback and improvement

    • Agile allows for changes to be made throughout the development process

    • Agile promotes collaboration and communication among team members

    • Agile enables faster delivery of working software

    • Waterfall model is rigid and sequential, making it difficult to m...

  • Answered by AI
Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus more on core java concepts

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Mine sweeper logic for a box click

Round 2 - One-on-one 

(1 Question)

  • Q1. JavaScript objects
Round 3 - One-on-one 

(1 Question)

  • Q1. Delete element from linked list
  • Ans. 

    To delete an element from a linked list, update the pointers of the previous node to skip the node to be deleted.

    • Traverse the linked list to find the node to be deleted

    • Update the 'next' pointer of the previous node to skip the node to be deleted

    • Free the memory allocated to the node to be deleted

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. Expected salary

Skills evaluated in this interview

I applied via Campus Placement and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Find the second largest element from an integer array in a single traversal
  • Ans. 

    Find the second largest element from an integer array in a single traversal

    • Initialize two variables to store the largest and second largest elements

    • Traverse the array and update the variables accordingly

    • Return the second largest element

  • Answered by AI
  • Q2. This can be done using Hashtables.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident with your answers.

Skills evaluated in this interview

Cybage Interview FAQs

How many rounds are there in Cybage Technical Support Engineer interview for experienced candidates?
Cybage interview process for experienced candidates usually has 2 rounds. The most common rounds in the Cybage interview process for experienced candidates are One-on-one Round, Technical and HR.
How to prepare for Cybage Technical Support Engineer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cybage. The most common topics and skills that interviewers at Cybage expect are Technical Support, MS SQL Server, Powershell, RCA and SQL.
What are the top questions asked in Cybage Technical Support Engineer interview for experienced candidates?

Some of the top questions asked at the Cybage Technical Support Engineer interview for experienced candidates -

  1. Explain basic CMDs with Syntax & examp...read more
  2. Write Sql query for 2nd highest sal...read more
  3. Find command in li...read more

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Cybage Technical Support Engineer Interview Process for Experienced

based on 1 interview

Interview experience

3
  
Average
View more
Cybage Technical Support Engineer Salary
based on 238 salaries
₹4 L/yr - ₹11.3 L/yr
76% more than the average Technical Support Engineer Salary in India
View more details

Cybage Technical Support Engineer Reviews and Ratings

based on 41 reviews

3.7/5

Rating in categories

3.2

Skill development

3.5

Work-life balance

3.2

Salary

3.8

Job security

3.4

Company culture

2.7

Promotions

3.1

Work satisfaction

Explore 41 Reviews and Ratings
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