Curis RCM Accounts Receivable Caller Associate Interview Questions and Answers

Q1. Previous work experience related to billing
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Q2. Billing to customers questions
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Q1. Work experience, salary expectation
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Q1. Golden rules of accounting
Ans. 
Golden rules of accounting are basic principles that guide the process of recording financial transactions.
• The three golden rules of accounting are: Debit the receiver, Credit the giver; Debit what comes in, Credit what goes out; Debit expenses and losses, Credit income and gains.

• These rules help maintain the balance in the accounting equation: Assets = Liabilities + Equity.

• For example, when a company receives cash fro...read more
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Q2. Matching concept
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Q3. P to P cycle
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There was an versant test which was of 2 rounds

Q1. Manager round about otc process and depth
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Q2. About Otc reconciliation and disputes
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Q1. Nothing much... About expectation of salary and all
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Q1. Discussion with Hr
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Q1. What was the depreciate
Ans. 
Depreciation is the allocation of the cost of an asset over its useful life.
• Depreciation is a non-cash expense that reflects the decrease in value of an asset over time.

• It is used to spread the cost of an asset over its useful life for accounting purposes.

• Common methods of depreciation include straight-line, double declining balance, and units of production.

• Example: A company purchases a delivery truck for $50,000 and ...read more
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Q2. What is the AR
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Accounts Receivable (AR) is the balance of money owed to a company by customers for goods or services provided on credit.
• AR represents the amount of money owed to a company by customers

• It is typically recorded as a current asset on the balance sheet

• AR is an important metric for assessing a company's financial health and cash flow

• Examples: Invoices sent to customers for products or services provided, outstanding payment
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Q1. Why this role is suitable for you.
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Q2. Why this role is suitable for you..
Ans. Cause this position gives me challenging situation which helps me to improve my self and confidence for work.
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Q1. No experience for articleship counts
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Q1. What is HIPPA. Explain it?
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Q2. Explain five denials?
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Q1. How to deal with an angry customer
Ans. 
Listen actively, empathize, apologize, offer a solution, and follow up.
• Stay calm and professional

• Listen actively and let them vent

• Empathize with their situation

• Apologize for the inconvenience

• Offer a solution or alternative

• Follow up to ensure satisfaction
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