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I applied via Naukri.com and was interviewed before Dec 2023. There were 3 interview rounds.
Easy General Knowledge test
I applied via Walk-in and was interviewed in Jun 2024. There were 3 interview rounds.
Genpact is a global professional services firm that provides business process outsourcing and digital transformation services.
Genpact was founded in 1997 as a business unit within General Electric.
It became an independent company in 2005 and is headquartered in New York City.
Genpact offers services in areas such as finance and accounting, procurement, supply chain, analytics, and customer service.
The company operates i...
Yes, I have read the job description.
I have thoroughly read the job description and understand the responsibilities and requirements.
I am aware of the key skills and qualifications needed for the role.
I have reviewed the expectations and duties outlined in the job description.
I am confident in my ability to fulfill the responsibilities mentioned in the job description.
No, this is not my first job.
I have previous experience working as a customer service representative for XYZ company.
I also interned at ABC company during my college years.
I have been working in the retail industry for the past 5 years.
Customer service involves providing assistance and support to customers before, during, and after a purchase.
Customer service is about meeting the needs and expectations of customers
It involves effective communication and problem-solving skills
Customer service representatives should be empathetic and patient
Examples: resolving complaints, answering inquiries, providing product information
I am a recent graduate with a degree in Business Administration and a passion for process improvement and efficiency.
Recent graduate with a degree in Business Administration
Passionate about process improvement and efficiency
Strong communication and analytical skills
Experience with data analysis and project management
Team player with a proactive attitude
My salary expectation is in line with industry standards and based on my experience and qualifications.
Research industry standards for Process Associates in the local area
Consider my years of experience and relevant skills
Be prepared to negotiate based on the job responsibilities and benefits package offered
Some assessment will be arranged if its customer service job means its a voice assessment test where you need to speak loudly and write in the system
I applied via Newspaper Ad and was interviewed in Jul 2024. There were 7 interview rounds.
Group discussion is a process of exchanging ideas and opinions among people on a particular topic
Aptitude tests are assessments that measure a candidate's mental ability
Success for working is achieving goals, personal growth, and job satisfaction.
Achieving goals set by yourself or your employer
Continuously improving and growing in your role
Feeling fulfilled and satisfied with your work
Receiving recognition and rewards for your efforts
It provides opportunity for students to learn, practice
Need to understand who you're writing for and what they care about
They can be used in a variety of situations, such as during the hiring process for a new job, as part of a professional certification programe
I am a dedicated and detail-oriented individual with a strong background in data analysis and process improvement.
Graduated with a degree in Business Administration
Worked as a data analyst for 2 years
Implemented process improvements that resulted in a 20% increase in efficiency
Case study analysis of finanacial model
The assignment involves completing tasks related to a specific process or project.
Reviewing and understanding the task requirements
Organizing and prioritizing tasks
Executing tasks accurately and efficiently
Communicating progress and issues to supervisors
Seeking clarification if needed
I am a detail-oriented individual with strong analytical skills and a passion for process improvement.
Graduated with a degree in Business Administration
Completed internships in data analysis and process optimization
Proficient in Microsoft Excel and data management tools
I have a Bachelor's degree in Business Administration and 2 years of experience in data entry and customer service.
Bachelor's degree in Business Administration
2 years of experience in data entry and customer service
Proficient in Microsoft Office Suite
Strong attention to detail
Excellent communication skills
I applied via campus placement at Mohamed Sathak College of Arts and Science, Chennai
I am a dedicated and detail-oriented individual with a background in customer service and data entry.
Customer service experience at XYZ Company for 2 years
Proficient in data entry and Microsoft Office Suite
Strong attention to detail and organizational skills
KYC stands for Know Your Customer. It is a process used by financial institutions to verify the identity of their clients.
KYC is a regulatory requirement to prevent financial crimes such as money laundering and terrorism financing.
It involves collecting personal information and verifying the identity of customers.
Examples of KYC documents include government-issued IDs, proof of address, and financial statements.
KYC hel...
Funds risk refers to the potential for financial loss in an investment due to market fluctuations or other factors.
Funds risk is the possibility of losing money on an investment.
It can be caused by market volatility, economic factors, or specific risks related to the investment.
Investors often assess funds risk before making investment decisions to determine their risk tolerance.
Examples of funds risk include market ri
I was interviewed in Mar 2024.
An aptitude test is a type of assessment used to measure an individual's natural abilities, talents, or skills in a specific area. Here are some key details about aptitude tests:
*Purpose:*
- Identify strengths and weaknesses
- Determine potential for success in a particular field or profession
- Guide career choices or educational paths
*Types of Aptitude Tests:*
- Verbal aptitude (language, reading comprehension)
- Numerical aptitude (math, problem-solving)
- Logical reasoning (pattern recognition, critical thinking)
- Spatial aptitude (visual, graphic, design-related skills)
- Mechanical aptitude (technical, engineering-related skills)
*Common Aptitude Tests:*
- SAT (Scholastic Aptitude Test)
- ACT (American College Testing)
- GRE (Graduate Record Examination)
- GMAT (Graduate Management Admission Test)
- LSAT (Law School Admission Test)
- MCAT (Medical College Admission Test)
*Test Format:*
- Multiple-choice questions
- Time-limited
- May include essays or written responses
*Scoring:*
- Raw scores (number of correct answers)
- Scaled scores (adjusted for test difficulty)
- Percentile ranks (comparison to other test-takers)
*Preparation:*
- Practice tests and sample questions
- Study guides and online resources
- Test-taking strategies and tips
Keep in mind that aptitude tests are just one tool used to assess abilities, and results should be considered alongside other factors, like education and experience. If you have specific questions or concerns about aptitude tests, feel free to ask!
A Group Discussion (GD) is a type of assessment used to evaluate a candidate's communication, teamwork, and problem-solving skills. Here are some key details about Group Discussionnam
I applied via LinkedIn and was interviewed in May 2024. There were 2 interview rounds.
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Rating in categories
Process Associate
5
salaries
| ₹1 L/yr - ₹2.5 L/yr |
AR Caller
5
salaries
| ₹2 L/yr - ₹3 L/yr |
Senior Process Associate
4
salaries
| ₹1.9 L/yr - ₹3.2 L/yr |
Medical Billing Process Associate
4
salaries
| ₹1.5 L/yr - ₹2.4 L/yr |
Process Executive and Data Analyst
4
salaries
| ₹1.6 L/yr - ₹2.4 L/yr |
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