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20+ Bajaj Auto Interview Questions and Answers

Updated 5 Nov 2024

Q1. How you will handle customer issue and staff issue.

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Q2. Who would you target your Marketing Communication for a Gamming Console, Parent or the Kid?

Ans.

Both parents and kids should be targeted with different messages and channels.

  • Parents: emphasize safety, educational benefits, and value for money

  • Kids: focus on fun, excitement, and social status

  • Use social media and influencers to reach kids, while targeting parents through parenting blogs and forums

  • Offer bundle deals and discounts to appeal to both demographics

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Q3. What is the 5 things a customer see in store

Ans.

Customers see product displays, signage, cleanliness, staff interactions, and overall store layout.

  • Product displays - how products are showcased and organized in the store

  • Signage - clear and informative signs directing customers to different sections or promotions

  • Cleanliness - overall cleanliness of the store including floors, shelves, and restrooms

  • Staff interactions - how employees engage with customers and provide assistance

  • Store layout - the overall design and flow of the ...read more

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Q4. Process of vendor onboarding and vendor management.

Ans.

Vendor onboarding involves evaluating, selecting, and establishing relationships with new vendors, while vendor management involves monitoring and maintaining relationships with existing vendors.

  • Identify the need for a new vendor based on business requirements

  • Conduct due diligence on potential vendors including background checks and financial stability

  • Negotiate terms and conditions of the contract with the vendor

  • Establish communication channels and set expectations for perfor...read more

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Q5. What is tat and SDC in service industry

Ans.

TAT stands for Turnaround Time and SDC stands for Service Delivery Chain in the service industry.

  • TAT refers to the time taken to complete a service or task.

  • SDC refers to the entire process involved in delivering a service to the customer.

  • TAT and SDC are important metrics in measuring efficiency and customer satisfaction in the service industry.

  • For example, in a restaurant, TAT would be the time taken to serve a meal, while SDC would include ordering, preparation, and delivery...read more

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Q6. What is fixed assets and variable assets?

Ans.

Fixed assets are long-term tangible assets that are used in the production of goods or services, while variable assets are short-term assets that fluctuate with business operations.

  • Fixed assets are typically buildings, machinery, equipment, and vehicles.

  • Variable assets include inventory, accounts receivable, and cash.

  • Fixed assets are not easily converted into cash, while variable assets can be quickly converted.

  • Fixed assets are recorded on the balance sheet at their original ...read more

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Q7. How was the store atmosphere?

Ans.

The store atmosphere was welcoming and friendly.

  • The staff greeted customers with a smile.

  • The store was well-lit and clean.

  • There was pleasant background music playing.

  • Customers seemed relaxed and happy.

  • There were attractive displays of merchandise.

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Q8. How to handle difficult situation and way of thinking.

Ans.

Handling difficult situations requires a calm and rational approach, focusing on problem-solving and effective communication.

  • Stay calm and composed to think clearly and make rational decisions.

  • Listen actively to understand the root cause of the problem.

  • Communicate openly and honestly with all parties involved.

  • Brainstorm potential solutions and evaluate them objectively.

  • Seek advice or support from colleagues or mentors if needed.

  • Take responsibility for your actions and learn f...read more

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Q9. How industry going keeping customer first and businesses. E_Waste utilisation

Ans.

The industry is increasingly focusing on customer satisfaction and sustainable business practices, including e-waste utilization.

  • Many companies are implementing customer-centric strategies to improve satisfaction and loyalty.

  • Businesses are also prioritizing sustainability by finding ways to reduce e-waste and promote recycling.

  • Examples include electronics manufacturers offering trade-in programs for old devices and retailers promoting eco-friendly products.

  • Collaborations betw...read more

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Q10. How to manage in complicated situations

Ans.

Managing complicated situations requires clear thinking, effective communication, and a willingness to adapt.

  • Assess the situation and identify the key issues

  • Communicate clearly with all stakeholders

  • Develop a plan of action and prioritize tasks

  • Be flexible and willing to adjust the plan as needed

  • Stay calm and focused under pressure

  • Seek input and advice from others when appropriate

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Q11. What is current .

Ans.

Current refers to the flow of electric charge in a circuit.

  • Current is measured in Amperes (A).

  • It is the rate of flow of electric charge.

  • Current can be either direct current (DC) or alternating current (AC).

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Q12. What is P.F.apfc

Ans.

P.F. apfc stands for Power Factor Automatic Power Factor Correction.

  • P.F. apfc is a system used to automatically correct the power factor of electrical systems.

  • It helps in improving the efficiency of electrical systems by reducing reactive power consumption.

  • The system typically consists of capacitors that are switched on or off based on the power factor of the system.

  • By maintaining a near unity power factor, P.F. apfc helps in reducing electricity costs and improving overall s...read more

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Q13. How to sell a mobile phone?

Ans.

To sell a mobile phone, showcase its features, offer competitive pricing, provide excellent customer service, and utilize effective marketing strategies.

  • Highlight the key features and specifications of the mobile phone.

  • Offer competitive pricing compared to other sellers in the market.

  • Provide excellent customer service to build trust and loyalty with potential buyers.

  • Utilize effective marketing strategies such as social media advertising, promotions, and partnerships.

  • Offer dis...read more

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Q14. Explain about key profermance indicator

Ans.

Key performance indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.

  • KPIs are used to evaluate the success of an organization or a particular activity in which it engages.

  • They help in monitoring progress towards strategic goals.

  • Examples of KPIs include revenue growth, customer retention rate, employee turnover rate, and sales conversion rate.

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Q15. Why you left croma give strong rision

Ans.

I left Croma due to limited growth opportunities and seeking a new challenge in a different industry.

  • Limited growth opportunities at Croma

  • Seeking new challenges in a different industry

  • Desire for career advancement

  • Exploring new career paths

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Q16. Log travel in store location

Ans.

Travel in store location can be logged by recording the distance traveled within the store premises.

  • Use a logbook or digital device to record the starting and ending location of each trip within the store.

  • Measure the distance traveled by walking or using a vehicle within the store premises.

  • Include details such as time of travel, purpose of the trip, and any items transported during the journey.

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Q17. How to increase Conversion

Ans.

Increasing conversion can be achieved by improving customer experience, optimizing product displays, and implementing effective sales strategies.

  • Improve customer experience by providing excellent customer service and personalized recommendations.

  • Optimize product displays to make it easy for customers to find what they are looking for.

  • Implement effective sales strategies such as upselling and cross-selling to increase average transaction value.

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Q18. Do you abouts how to handle customer

Ans.

Yes, I have experience in handling customer inquiries and resolving issues effectively.

  • Listen actively to understand the customer's concerns

  • Empathize with the customer and show genuine concern

  • Offer solutions or alternatives to resolve the issue

  • Follow up to ensure customer satisfaction

  • Remain calm and professional, even in challenging situations

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Q19. What package ur expecting

Ans.

I am expecting a competitive salary package based on my qualifications and experience.

  • I am looking for a salary package that is in line with industry standards for someone with my level of experience and skills.

  • I am open to negotiation based on the responsibilities of the role and the benefits offered by the company.

  • I am also interested in opportunities for performance-based bonuses or incentives.

  • I am looking for a comprehensive benefits package that includes health insurance...read more

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Q20. How do you manage vendor

Ans.

I manage vendors by establishing clear communication channels, setting performance expectations, monitoring KPIs, and fostering strong relationships.

  • Establish clear communication channels with vendors to ensure expectations are understood

  • Set performance expectations and KPIs to measure vendor performance

  • Regularly monitor vendor performance and address any issues promptly

  • Foster strong relationships with vendors to build trust and collaboration

  • Negotiate contracts and terms to e...read more

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Q21. What is employee sales targets

Ans.

Employee sales targets are specific goals set for individual employees to achieve in terms of sales performance.

  • Employee sales targets are usually set based on the company's overall sales goals and the individual employee's performance history.

  • Targets can be set in terms of revenue, number of units sold, new customers acquired, etc.

  • Targets are often reviewed regularly and adjusted based on performance and market conditions.

  • Meeting or exceeding sales targets can result in bonu...read more

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Q22. Finalize CTC and documentation

Ans.

Finalizing CTC and documentation involves determining the total cost to company for an employee and completing all necessary paperwork.

  • Calculate total cost to company including salary, benefits, and bonuses

  • Prepare offer letter and employment contract

  • Ensure all necessary documentation is completed and filed correctly

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Q23. What is your reference

Ans.

My reference is my previous supervisor at XYZ Company.

  • Reference is a former supervisor at XYZ Company

  • Can provide insights into my work ethic and performance

  • Contact information available upon request

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Q24. What is hr police

Ans.

HR police refers to the human resources department within a company that enforces company policies and regulations related to employees.

  • HR police ensures compliance with company policies and regulations

  • They handle employee relations issues and investigations

  • They may conduct training on company policies and procedures

  • HR police may also be involved in recruitment and onboarding processes

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Q25. What is qualification

Ans.

Qualifications refer to the skills, knowledge, and experience required for a particular job or role.

  • Qualifications can include educational background, certifications, relevant work experience, and specific skills.

  • For a Retail Sales Executive position, qualifications may include a high school diploma or equivalent, sales experience, customer service skills, and knowledge of the products being sold.

  • Employers often list specific qualifications in job postings to ensure candidate...read more

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Q26. Exel normal information

Ans.

I'm sorry, but the question is unclear. Could you please provide more context or rephrase the question?

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    Q27. HOW CAN YOU ARCHIVE TARGET

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