Croma
20+ Bajaj Auto Interview Questions and Answers
Q1. How you will handle customer issue and staff issue.
Q2. Who would you target your Marketing Communication for a Gamming Console, Parent or the Kid?
Both parents and kids should be targeted with different messages and channels.
Parents: emphasize safety, educational benefits, and value for money
Kids: focus on fun, excitement, and social status
Use social media and influencers to reach kids, while targeting parents through parenting blogs and forums
Offer bundle deals and discounts to appeal to both demographics
Q3. What is the 5 things a customer see in store
Customers see product displays, signage, cleanliness, staff interactions, and overall store layout.
Product displays - how products are showcased and organized in the store
Signage - clear and informative signs directing customers to different sections or promotions
Cleanliness - overall cleanliness of the store including floors, shelves, and restrooms
Staff interactions - how employees engage with customers and provide assistance
Store layout - the overall design and flow of the ...read more
Q4. Process of vendor onboarding and vendor management.
Vendor onboarding involves evaluating, selecting, and establishing relationships with new vendors, while vendor management involves monitoring and maintaining relationships with existing vendors.
Identify the need for a new vendor based on business requirements
Conduct due diligence on potential vendors including background checks and financial stability
Negotiate terms and conditions of the contract with the vendor
Establish communication channels and set expectations for perfor...read more
Q5. What is tat and SDC in service industry
TAT stands for Turnaround Time and SDC stands for Service Delivery Chain in the service industry.
TAT refers to the time taken to complete a service or task.
SDC refers to the entire process involved in delivering a service to the customer.
TAT and SDC are important metrics in measuring efficiency and customer satisfaction in the service industry.
For example, in a restaurant, TAT would be the time taken to serve a meal, while SDC would include ordering, preparation, and delivery...read more
Q6. What is fixed assets and variable assets?
Fixed assets are long-term tangible assets that are used in the production of goods or services, while variable assets are short-term assets that fluctuate with business operations.
Fixed assets are typically buildings, machinery, equipment, and vehicles.
Variable assets include inventory, accounts receivable, and cash.
Fixed assets are not easily converted into cash, while variable assets can be quickly converted.
Fixed assets are recorded on the balance sheet at their original ...read more
Q7. How was the store atmosphere?
The store atmosphere was welcoming and friendly.
The staff greeted customers with a smile.
The store was well-lit and clean.
There was pleasant background music playing.
Customers seemed relaxed and happy.
There were attractive displays of merchandise.
Q8. How to handle difficult situation and way of thinking.
Handling difficult situations requires a calm and rational approach, focusing on problem-solving and effective communication.
Stay calm and composed to think clearly and make rational decisions.
Listen actively to understand the root cause of the problem.
Communicate openly and honestly with all parties involved.
Brainstorm potential solutions and evaluate them objectively.
Seek advice or support from colleagues or mentors if needed.
Take responsibility for your actions and learn f...read more
Q9. How industry going keeping customer first and businesses. E_Waste utilisation
The industry is increasingly focusing on customer satisfaction and sustainable business practices, including e-waste utilization.
Many companies are implementing customer-centric strategies to improve satisfaction and loyalty.
Businesses are also prioritizing sustainability by finding ways to reduce e-waste and promote recycling.
Examples include electronics manufacturers offering trade-in programs for old devices and retailers promoting eco-friendly products.
Collaborations betw...read more
Q10. How to manage in complicated situations
Managing complicated situations requires clear thinking, effective communication, and a willingness to adapt.
Assess the situation and identify the key issues
Communicate clearly with all stakeholders
Develop a plan of action and prioritize tasks
Be flexible and willing to adjust the plan as needed
Stay calm and focused under pressure
Seek input and advice from others when appropriate
Q11. What is current .
Current refers to the flow of electric charge in a circuit.
Current is measured in Amperes (A).
It is the rate of flow of electric charge.
Current can be either direct current (DC) or alternating current (AC).
Q12. What is P.F.apfc
P.F. apfc stands for Power Factor Automatic Power Factor Correction.
P.F. apfc is a system used to automatically correct the power factor of electrical systems.
It helps in improving the efficiency of electrical systems by reducing reactive power consumption.
The system typically consists of capacitors that are switched on or off based on the power factor of the system.
By maintaining a near unity power factor, P.F. apfc helps in reducing electricity costs and improving overall s...read more
Q13. How to sell a mobile phone?
To sell a mobile phone, showcase its features, offer competitive pricing, provide excellent customer service, and utilize effective marketing strategies.
Highlight the key features and specifications of the mobile phone.
Offer competitive pricing compared to other sellers in the market.
Provide excellent customer service to build trust and loyalty with potential buyers.
Utilize effective marketing strategies such as social media advertising, promotions, and partnerships.
Offer dis...read more
Q14. Explain about key profermance indicator
Key performance indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.
KPIs are used to evaluate the success of an organization or a particular activity in which it engages.
They help in monitoring progress towards strategic goals.
Examples of KPIs include revenue growth, customer retention rate, employee turnover rate, and sales conversion rate.
Q15. Why you left croma give strong rision
I left Croma due to limited growth opportunities and seeking a new challenge in a different industry.
Limited growth opportunities at Croma
Seeking new challenges in a different industry
Desire for career advancement
Exploring new career paths
Q16. Log travel in store location
Travel in store location can be logged by recording the distance traveled within the store premises.
Use a logbook or digital device to record the starting and ending location of each trip within the store.
Measure the distance traveled by walking or using a vehicle within the store premises.
Include details such as time of travel, purpose of the trip, and any items transported during the journey.
Q17. How to increase Conversion
Increasing conversion can be achieved by improving customer experience, optimizing product displays, and implementing effective sales strategies.
Improve customer experience by providing excellent customer service and personalized recommendations.
Optimize product displays to make it easy for customers to find what they are looking for.
Implement effective sales strategies such as upselling and cross-selling to increase average transaction value.
Q18. Do you abouts how to handle customer
Yes, I have experience in handling customer inquiries and resolving issues effectively.
Listen actively to understand the customer's concerns
Empathize with the customer and show genuine concern
Offer solutions or alternatives to resolve the issue
Follow up to ensure customer satisfaction
Remain calm and professional, even in challenging situations
Q19. What package ur expecting
I am expecting a competitive salary package based on my qualifications and experience.
I am looking for a salary package that is in line with industry standards for someone with my level of experience and skills.
I am open to negotiation based on the responsibilities of the role and the benefits offered by the company.
I am also interested in opportunities for performance-based bonuses or incentives.
I am looking for a comprehensive benefits package that includes health insurance...read more
Q20. How do you manage vendor
I manage vendors by establishing clear communication channels, setting performance expectations, monitoring KPIs, and fostering strong relationships.
Establish clear communication channels with vendors to ensure expectations are understood
Set performance expectations and KPIs to measure vendor performance
Regularly monitor vendor performance and address any issues promptly
Foster strong relationships with vendors to build trust and collaboration
Negotiate contracts and terms to e...read more
Q21. What is employee sales targets
Employee sales targets are specific goals set for individual employees to achieve in terms of sales performance.
Employee sales targets are usually set based on the company's overall sales goals and the individual employee's performance history.
Targets can be set in terms of revenue, number of units sold, new customers acquired, etc.
Targets are often reviewed regularly and adjusted based on performance and market conditions.
Meeting or exceeding sales targets can result in bonu...read more
Q22. Finalize CTC and documentation
Finalizing CTC and documentation involves determining the total cost to company for an employee and completing all necessary paperwork.
Calculate total cost to company including salary, benefits, and bonuses
Prepare offer letter and employment contract
Ensure all necessary documentation is completed and filed correctly
Q23. What is your reference
My reference is my previous supervisor at XYZ Company.
Reference is a former supervisor at XYZ Company
Can provide insights into my work ethic and performance
Contact information available upon request
Q24. What is hr police
HR police refers to the human resources department within a company that enforces company policies and regulations related to employees.
HR police ensures compliance with company policies and regulations
They handle employee relations issues and investigations
They may conduct training on company policies and procedures
HR police may also be involved in recruitment and onboarding processes
Q25. What is qualification
Qualifications refer to the skills, knowledge, and experience required for a particular job or role.
Qualifications can include educational background, certifications, relevant work experience, and specific skills.
For a Retail Sales Executive position, qualifications may include a high school diploma or equivalent, sales experience, customer service skills, and knowledge of the products being sold.
Employers often list specific qualifications in job postings to ensure candidate...read more
Q26. Exel normal information
I'm sorry, but the question is unclear. Could you please provide more context or rephrase the question?
Q27. HOW CAN YOU ARCHIVE TARGET
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