Creative Hands HR Consultancy Telecaller Interview Questions and Answers

Telemarketing involves making sales calls to potential customers to promote products or services.

• Telemarketers use scripts to introduce products or services to customers

• They focus on building rapport and addressing customer needs

• Closing the sale by overcoming objections and securing the sale is crucial

• Follow-up calls and maintaining customer relationships are important for repeat business

We provide personalized assistance, clear product information, and prompt resolution of any issues to ensure customer satisfaction.

• Offer personalized assistance to help customers understand the product better

• Provide clear and detailed information about the product features and benefits

• Ensure prompt resolution of any customer issues or concerns

• Follow up with customers to gather feedback and address any further needs

• Offe...read more