Zicom Saas Interview Questions and Answers

Technical knowledge refers to the understanding and proficiency in various technical skills and concepts.

• Technical knowledge encompasses a wide range of skills and expertise in a specific field or industry.

• It involves understanding and applying technical principles, theories, and concepts.

• Examples of technical knowledge can include programming languages, operating systems, troubleshooting techniques, and equipment maintenance.

• Technical knowledge is essential for performing ta...read more

Guest complaints are solved by actively listening, empathizing, investigating the issue, offering a solution, and following up.

• Actively listen to the guest's complaint and let them express their concerns.

• Empathize with the guest and show understanding of their frustration or disappointment.

• Investigate the issue by gathering relevant information and talking to involved parties.

• Offer a solution or compensation that addresses the guest's complaint and resolves the issue.

• Follow u...read more

To control amenities cost, one can implement various strategies.

• Conduct regular audits to identify areas of wastage

• Negotiate with suppliers for better prices

• Implement energy-saving measures

• Encourage guests to reuse towels and linens

• Track inventory and usage to avoid overstocking

• Train staff on cost-saving practices

• Consider outsourcing certain amenities

• Monitor and analyze expenses regularly

I am a dedicated and experienced sales professional with a proven track record of exceeding targets.

• Over 5 years of experience in sales, consistently achieving or surpassing sales goals

• Strong interpersonal and communication skills, able to build and maintain relationships with clients

• Proficient in analyzing market trends and identifying opportunities for growth

• Effective team player, able to collaborate with colleagues to achieve common objectives

• Excellent problem-solving skil...read more

Yes, I am able to handle phone calls efficiently and professionally.

• I have experience in answering and making phone calls in a professional setting.

• I am comfortable speaking on the phone and have good communication skills.

• I can handle multiple phone calls at once and prioritize them based on urgency.

• I am familiar with phone etiquette and can provide excellent customer service over the phone.

To clean a WC, start by pouring a cleaning solution into the bowl and scrubbing with a brush. Then, clean the exterior with a disinfectant.

• Pour cleaning solution into the bowl

• Scrub the bowl with a brush

• Clean the exterior with a disinfectant

• Use gloves and protective eyewear

• Flush the toilet after cleaning

Greetings are polite expressions of welcome or recognition when meeting or communicating with someone.

• Greetings are commonly used to show respect and establish rapport with others

• They can vary based on culture and formality, such as 'hello', 'hi', 'good morning', etc.

• In a professional setting, greetings are important for creating a positive first impression

• Non-verbal greetings like a smile or handshake can also convey warmth and friendliness

We can grow by constantly learning and improving our skills, seeking new opportunities, and networking with others in the industry.

• Continuously educate ourselves on new techniques and ingredients

• Take on new challenges and responsibilities

• Attend industry events and connect with other professionals

• Seek feedback and constructive criticism to improve our performance

• Stay up-to-date with industry trends and developments