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Courtyard by Marriott Interview Questions and Answers

Updated 13 May 2025
Popular Designations

9 Interview questions

A Housekeeping Attendant was asked 4mo ago
Q. What was your experience during the second round of interviews with the housekeeping manager?
Ans. 

The second round of interviews was insightful, focusing on my skills and fit for the housekeeping role.

  • The housekeeping manager asked about my previous experience in detail, allowing me to showcase my skills.

  • I discussed specific scenarios where I handled difficult cleaning tasks, demonstrating my problem-solving abilities.

  • The manager emphasized the importance of teamwork, and I shared examples of how I collaborate...

View all Housekeeping Attendant interview questions
A Multi Skill Technician was asked
Q. What is your technical knowledge?
Ans. 

Technical knowledge refers to the understanding and proficiency in various technical skills and concepts.

  • Technical knowledge encompasses a wide range of skills and expertise in a specific field or industry.

  • It involves understanding and applying technical principles, theories, and concepts.

  • Examples of technical knowledge can include programming languages, operating systems, troubleshooting techniques, and equipment...

View all Multi Skill Technician interview questions
A Laundry Manager was asked
Q. How do you solve guest complaints?
Ans. 

Guest complaints are solved by actively listening, empathizing, investigating the issue, offering a solution, and following up.

  • Actively listen to the guest's complaint and let them express their concerns.

  • Empathize with the guest and show understanding of their frustration or disappointment.

  • Investigate the issue by gathering relevant information and talking to involved parties.

  • Offer a solution or compensation that ...

View all Laundry Manager interview questions
A Food and Beverage Hostess was asked
Q. What are appropriate greetings for guests?
Ans. 

Greetings are polite expressions of welcome or recognition when meeting or communicating with someone.

  • Greetings are commonly used to show respect and establish rapport with others

  • They can vary based on culture and formality, such as 'hello', 'hi', 'good morning', etc.

  • In a professional setting, greetings are important for creating a positive first impression

  • Non-verbal greetings like a smile or handshake can also co...

View all Food and Beverage Hostess interview questions
A Food and Beverage Hostess was asked
Q. 5 Keys of hostess
Ans. 

The 5 keys of a food and beverage hostess involve greeting guests, seating them, managing reservations, maintaining cleanliness, and providing excellent customer service.

  • Greet guests with a warm and friendly attitude

  • Seat guests efficiently and according to reservations

  • Manage reservations and waitlist effectively

  • Ensure cleanliness and organization of the dining area

  • Provide exceptional customer service by attending ...

View all Food and Beverage Hostess interview questions
An Assistant Sales Manager was asked
Q. Tell me something about yourself.
Ans. 

I am a dedicated and experienced sales professional with a proven track record of exceeding targets.

  • Over 5 years of experience in sales, consistently achieving or surpassing sales goals

  • Strong interpersonal and communication skills, able to build and maintain relationships with clients

  • Proficient in analyzing market trends and identifying opportunities for growth

  • Effective team player, able to collaborate with collea...

View all Assistant Sales Manager interview questions
A Commis Chef was asked
Q. How can we improve?
Ans. 

We can grow by constantly learning and improving our skills, seeking new opportunities, and networking with others in the industry.

  • Continuously educate ourselves on new techniques and ingredients

  • Take on new challenges and responsibilities

  • Attend industry events and connect with other professionals

  • Seek feedback and constructive criticism to improve our performance

  • Stay up-to-date with industry trends and developments

View all Commis Chef interview questions
Are these interview questions helpful?
A Housekeeping Executive was asked
Q. How do you control amenities costs?
Ans. 

To control amenities cost, one can implement various strategies.

  • Conduct regular audits to identify areas of wastage

  • Negotiate with suppliers for better prices

  • Implement energy-saving measures

  • Encourage guests to reuse towels and linens

  • Track inventory and usage to avoid overstocking

  • Train staff on cost-saving practices

  • Consider outsourcing certain amenities

  • Monitor and analyze expenses regularly

View all Housekeeping Executive interview questions
A Housekeeping Executive was asked
Q. How do you clean a WC?
Ans. 

To clean a WC, start by pouring a cleaning solution into the bowl and scrubbing with a brush. Then, clean the exterior with a disinfectant.

  • Pour cleaning solution into the bowl

  • Scrub the bowl with a brush

  • Clean the exterior with a disinfectant

  • Use gloves and protective eyewear

  • Flush the toilet after cleaning

View all Housekeeping Executive interview questions

Courtyard by Marriott Interview Experiences

21 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website

Round 1 - Aptitude Test 

Work experience releted

Round 2 - HR 

(2 Questions)

  • Q1. Profile related
  • Q2. What is expanding our company
Round 3 - Technical 

(2 Questions)

  • Q1. Cooking related
  • Q2. Food related and work experience releted.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Referral

Round 1 - One-on-one 

(2 Questions)

  • Q1. Any vacancies for sous chef ?
  • Q2. Nearly my home in pune
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced Food and Beverage Associate with a passion for providing exceptional customer service.

    • I have X years of experience working in the food and beverage industry

    • I am knowledgeable about food and beverage menus, ingredients, and preparation techniques

    • I have a strong attention to detail and can work efficiently in a fast-paced environment

    • I excel at providing excellent customer service and ensu...

  • Answered by AI
  • Q2. Why do you quit your last job
  • Ans. 

    Seeking new opportunities for growth and development.

    • Looking for a new challenge

    • Opportunity for career advancement

    • Desire for professional growth

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Hr they are Frist 1 round,
  • Q2. What was your experience during the second round of interviews with the housekeeping manager? It' good
  • Ans. 

    The second round of interviews was insightful, focusing on my skills and fit for the housekeeping role.

    • The housekeeping manager asked about my previous experience in detail, allowing me to showcase my skills.

    • I discussed specific scenarios where I handled difficult cleaning tasks, demonstrating my problem-solving abilities.

    • The manager emphasized the importance of teamwork, and I shared examples of how I collaborated wit...

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction about your self
  • Q2. Introduction about your self
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - go away from the hospitality line
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Describe about yourself?
  • Q2. Why want to work with marriott?
  • Ans. 

    I want to work with Marriott because of their reputation for exceptional service, global presence, and opportunities for growth.

    • Marriott is known for providing exceptional service to guests, which aligns with my passion for customer satisfaction.

    • The company has a strong global presence, offering opportunities to work in different locations and cultures.

    • Marriott is committed to employee development and growth, providing...

  • Answered by AI
Round 2 - Behavioral 

(2 Questions)

  • Q1. General knowledge based questions?
  • Q2. Basic front office operations questions?
Round 3 - GM round 

(2 Questions)

  • Q1. Where would you like to see yourself after 05 years?
  • Ans. 

    In 5 years, I envision myself as a seasoned Front Office Executive, leading a team and implementing innovative strategies to enhance guest experience.

    • Leading a team of front office staff

    • Implementing innovative strategies to improve guest experience

    • Continuing professional development to stay updated with industry trends

  • Answered by AI
  • Q2. Family background
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Behavioral 

(1 Question)

  • Q1. Asking Chemical Cost?
Round 3 - HR 

(1 Question)

  • Q1. How do you Guest Complaints Solve?
  • Ans. 

    Guest complaints are solved by actively listening, empathizing, investigating the issue, offering a solution, and following up.

    • Actively listen to the guest's complaint and let them express their concerns.

    • Empathize with the guest and show understanding of their frustration or disappointment.

    • Investigate the issue by gathering relevant information and talking to involved parties.

    • Offer a solution or compensation that addre...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - When You Attend Interview Don't Scared Confidently You Have Give Proper Answer Try To Avoid Jeans Use Normal Cloth, Follow Up Griming Standard
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your relevant experience?
  • Ans. 

    I have over 3 years of experience in customer service roles, including handling guest inquiries, resolving issues, and ensuring customer satisfaction.

    • Worked as a Guest Relations Associate at XYZ Hotel for 2 years

    • Managed guest check-ins, check-outs, and room assignments

    • Responded to guest inquiries and resolved issues in a timely manner

    • Received positive feedback from guests for excellent service

    • Trained new staff on guest...

  • Answered by AI
  • Q2. Are you able to handle phone calls?
  • Ans. 

    Yes, I am able to handle phone calls efficiently and professionally.

    • I have experience in answering and making phone calls in a professional setting.

    • I am comfortable speaking on the phone and have good communication skills.

    • I can handle multiple phone calls at once and prioritize them based on urgency.

    • I am familiar with phone etiquette and can provide excellent customer service over the phone.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. 5 Keys of hostess
  • Ans. 

    The 5 keys of a food and beverage hostess involve greeting guests, seating them, managing reservations, maintaining cleanliness, and providing excellent customer service.

    • Greet guests with a warm and friendly attitude

    • Seat guests efficiently and according to reservations

    • Manage reservations and waitlist effectively

    • Ensure cleanliness and organization of the dining area

    • Provide exceptional customer service by attending to gu...

  • Answered by AI
  • Q2. What is greetings
  • Ans. 

    Greetings are polite expressions of welcome or recognition when meeting or communicating with someone.

    • Greetings are commonly used to show respect and establish rapport with others

    • They can vary based on culture and formality, such as 'hello', 'hi', 'good morning', etc.

    • In a professional setting, greetings are important for creating a positive first impression

    • Non-verbal greetings like a smile or handshake can also convey ...

  • Answered by AI
  • Q3. Why do you choose this job
  • Ans. I'm a smart worker in hostess and I want to improve to myself, I think this job is one of the best job to have self confidence and to learn something and this job makes me to think positive in everything
  • Answered by Tepuii Bawihkhar

Interview Preparation Tips

Topics to prepare for Courtyard by Marriott Food and Beverage Hostess interview:
  • F&b and hostess job
Interview preparation tips for other job seekers - If we are smart and hard working person it is one of the best greatest job in every company/job
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before May 2024, where I was asked the following questions.

  • Q1. How many years of experience do you have?
  • Q2. What is your highest level of education?

Top trending discussions

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Courtyard by Marriott Interview FAQs

How many rounds are there in Courtyard by Marriott interview?
Courtyard by Marriott interview process usually has 2-3 rounds. The most common rounds in the Courtyard by Marriott interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Courtyard by Marriott interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Courtyard by Marriott. The most common topics and skills that interviewers at Courtyard by Marriott expect are Cleaning, Hospitality, Housekeeping Management, Safety Training and Beverage.
What are the top questions asked in Courtyard by Marriott interview?

Some of the top questions asked at the Courtyard by Marriott interview -

  1. What was your experience during the second round of interviews with the houseke...read more
  2. what do you know about technic...read more
  3. Are you able to handle phone cal...read more
What are the most common questions asked in Courtyard by Marriott HR round?

The most common HR questions asked in Courtyard by Marriott interview are -

  1. What is your family backgrou...read more
  2. Tell me about yourse...read more
How long is the Courtyard by Marriott interview process?

The duration of Courtyard by Marriott interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Overall Interview Experience Rating

4.1/5

based on 25 interview experiences

Difficulty level

Easy 36%
Moderate 64%

Duration

Less than 2 weeks 82%
2-4 weeks 9%
More than 8 weeks 9%
View more

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Courtyard by Marriott Reviews and Ratings

based on 530 reviews

4.1/5

Rating in categories

4.0

Skill development

3.8

Work-life balance

3.6

Salary

4.2

Job security

4.0

Company culture

3.6

Promotions

3.9

Work satisfaction

Explore 530 Reviews and Ratings
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