Courtyard by Marriott Front Office Associate Interview Questions and Answers for Freshers

Topics :- Current affairs , international news

Q1. College background , educational knowledge
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Q1. Real time problems , personality test
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Q1. Self introduction, topics on daily facts,
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Q1. What are your salary expectations?
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Q1. Why should we hire you?
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Q1. Why you want to shift from your current job?
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Q1. What is c form ? Any accident happend during your shift and how you deal with it?
Ans. 
C form is a document used in business transactions to claim tax exemption on interstate sales.
• C form is used in India for claiming tax exemption on interstate sales.

• It is a document issued by the buyer to the seller.

• The seller can then use the C form to claim tax exemption from their respective state government.

• C form is valid for a specific period and needs to be submitted within the specified time frame.

• Failure to su...read more
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Q1. Tell me about yourself.
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Q1. What are your strengths and weaknesses?
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Q1. What did you learn in your internship
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Q2. What's happening in the world , India or whats in the news
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Q3. Share a situation when you handled guest
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Q4. Tell us about the hotel where you trained
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Q5. What do you know about the Oberoi
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Q1. Technical Questions department specific
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Q1. Can you provide additional information about yourself that is not included in your CV?
Ans. 
I am a passionate traveler and have visited over 20 countries.
• Passionate traveler

• Visited over 20 countries

• Enjoy experiencing different cultures
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Q2. What is your family background?
Ans. 
My family background is diverse and includes a mix of professions and cultural backgrounds.
• My family consists of individuals from various professions such as doctors, teachers, engineers, and business owners.

• We come from different cultural backgrounds including Indian, Chinese, and American.

• Family gatherings are always a mix of different languages, cuisines, and traditions.

• Growing up in such a diverse family has taught...read more
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Q3. Why do you want to join Front office?
Ans. 
I want to join Front office because I enjoy interacting with people, organizing tasks, and providing excellent customer service.
• Enjoy interacting with people

• Organizing tasks efficiently

• Providing excellent customer service

• Opportunity to learn and grow in a dynamic environment
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Q4. Your strength and weakness?
Ans. 
My strength is my attention to detail and my weakness is my tendency to overthink.
• Strength: Attention to detail - I always ensure that tasks are completed accurately and thoroughly.

• Weakness: Overthinking - I sometimes spend too much time analyzing situations and decisions.

• Example: In my previous role, my attention to detail helped me catch errors before they became bigger issues. However, my tendency to overthink somet
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Q1. Tell me about your experience
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Q2. Type of services in the hospitality industry
Ans. 
Services in the hospitality industry include accommodation, food and beverage, event planning, and entertainment.
• Accommodation services include hotels, motels, resorts, and vacation rentals

• Food and beverage services include restaurants, bars, cafes, and catering

• Event planning services include organizing conferences, weddings, parties, and meetings

• Entertainment services include live music, performances, tours, and recre
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Q3. How to handle the situation
Ans. 
Handling the situation involves assessing the problem, identifying possible solutions, and implementing the best course of action.
• Listen actively to understand the situation

• Analyze the root cause of the issue

• Brainstorm potential solutions

• Evaluate the pros and cons of each solution

• Communicate effectively with stakeholders

• Implement the chosen solution with clear steps and timelines

• Monitor progress and make adjustments as
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Q1. Experience, current ctc, expected ctc,notice period
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