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convergys india services Lead Operator Interview Questions and Answers

Updated 13 Sep 2024

convergys india services Lead Operator Interview Experiences

1 interview found

Lead Operator Interview Questions & Answers

user image Shaik Imran

posted on 6 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Jobshop and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - AMCAT VERSANT 

(2 Questions)

  • Q1. Repeating same what is heard
  • Q2. Paraphrase and correct the sentence
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction with roles and responsibilities
  • Ans. 

    Lead Operations is responsible for overseeing daily operations, managing staff, and ensuring efficiency and productivity.

    • Oversee daily operations to ensure smooth functioning

    • Manage and coordinate staff to achieve operational goals

    • Implement strategies to improve efficiency and productivity

    • Monitor performance metrics and make adjustments as needed

    • Collaborate with other departments to streamline processes

  • Answered by AI
  • Q2. Career related interview
Round 3 - Technical 

(2 Questions)

  • Q1. Hardware and software
  • Q2. Network issues and troubleshooting

Interview Preparation Tips

Topics to prepare for convergys india services Lead Operator interview:
  • CRM
  • Troubleshooting hardware
  • Troubleshooting software
  • Troubleshooting network problem
Interview preparation tips for other job seekers - Be prepared for yourself not for process and straight to what is asked.

Perform to show that You are fit for job rather don't perform to show that you need job

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me a situation which you went above and beyond your responsibilities to improve customer experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Follow STAR Method, ensure to include the Amazon Leadership Principles in your answers.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic aptitude test, logical questions and reasoning

Round 3 - Technical 

(1 Question)

  • Q1. Technical questions on our skill set
Round 4 - HR 

(1 Question)

  • Q1. Salary negotiation, timing and project details

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Reason for job change
  • Q2. What is your CTC expectation?
  • Q3. Brief about your work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Build high class resume and be confident.

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Technical and domain related question.
  • Q2. Share the answer as you were aware of.
  • Ans. 

    The question was not provided.

    • No question provided.

    • Cannot answer without the question.

    • Please provide the question.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Straight forward questions.

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Work experience related questions
Round 3 - HR 

(1 Question)

  • Q1. Salary expectations which did not match.

Interview Preparation Tips

Interview preparation tips for other job seekers - Join TCS only after you gain experience from other companies. Do not expect high increment year on year.

Manager Interview Questions & Answers

TCS user image Anonymous

posted on 18 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is your name

Interview Preparation Tips

Interview preparation tips for other job seekers - Be careful don’t be over smart

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Azure Saas ,microservices,SQL server

Interview Preparation Tips

Interview preparation tips for other job seekers - Preapare this thing in debt ..

I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Share some of the challenges that you faced in your projects. And how did you overcome those.
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay honest with you answers, keeping them to the the point and never hesitate to say "do not know" for any question that you have no answer.

I applied via Walk-in and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Communication skills required

convergys india services Interview FAQs

How many rounds are there in convergys india services Lead Operator interview?
convergys india services interview process usually has 3 rounds. The most common rounds in the convergys india services interview process are One-on-one Round and Technical.
What are the top questions asked in convergys india services Lead Operator interview?

Some of the top questions asked at the convergys india services Lead Operator interview -

  1. Repeating same what is he...read more
  2. Network issues and troubleshoot...read more
  3. Paraphrase and correct the sente...read more

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convergys india services Lead Operator Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
convergys india services Lead Operator Salary
based on 11 salaries
₹4.6 L/yr - ₹8.5 L/yr
30% less than the average Lead Operator Salary in India
View more details

convergys india services Lead Operator Reviews and Ratings

based on 6 reviews

2.7/5

Rating in categories

3.3

Skill development

2.5

Work-life balance

2.2

Salary

3.2

Job security

3.4

Company culture

2.5

Promotions

2.5

Work satisfaction

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