Connectrix India Chat Support Executive Interview Questions and Answers

Q1. Tell me about yourself
Ans. 
Experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
• Over 5 years of experience in customer support roles

• Skilled in handling customer inquiries and complaints

• Proficient in using CRM systems and ticketing platforms

• Strong communication and problem-solving skills

• Received multiple awards for outstanding customer service
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Q1. Everything ques puts what are you doing, why are you join in this company
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Q2. Main question is why are you join this company
Ans. My father is no more financial condition is not good. So i need a job
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Q3. Everything putup many question
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Q4. What is you salary expectation
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Q5. What is your qualifications
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Q1. About process asset based lending
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Q2. Explain loan lifecycle
Ans. 
Loan lifecycle involves the process from application to repayment of a loan.
• Application: Borrower submits application with required documents.

• Underwriting: Lender evaluates borrower's creditworthiness and risk.

• Approval: Loan is approved or denied based on underwriting.

• Funding: Lender disburses funds to borrower.

• Repayment: Borrower makes scheduled payments until loan is fully repaid.

• Closure: Loan is marked as closed onc
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The first round of the day was aptitude round ,it was very simple and easy ,just the basic problems in speed,numbers , directions and logical reasoning was asked . The duration for the test was 1.5 hrs. But this test isn't for filtering the candidates it's for putting them in a order and to wait till every candidate and the hr joins the hiring event.

Q1. The HR round had a mid-level difficulty. this is the actual first round of the interview. 1.tell me about yourself 2. questions regarding your skills 3.about your internship or job experience
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Q2. How will you manage your team if two of your team members are not participating in any of the team meetings and projects?
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Q1. Salary discussion and
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Q2. Salary discussion and joining
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Test

Q1. What are your salary expectations?
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Q2. Share details of your previous job.
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Q3. Why are you looking for a change?
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Q4. Tell me about yourself.
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Q1. About fund accounting
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Q2. Hedge funds, NAV, GAV, Expense, Journal entry, trial balance
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