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Citicorp Chat Support Executive Interview Questions and Answers

Updated 10 Oct 2022

Citicorp Chat Support Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

The first round of the day was aptitude round ,it was very simple and easy ,just the basic problems in speed,numbers , directions and logical reasoning was asked . The duration for the test was 1.5 hrs. But this test isn't for filtering the candidates it's for putting them in a order and to wait till every candidate and the hr joins the hiring event.

Round 3 - HR 

(2 Questions)

  • Q1. The HR round had a mid-level difficulty. this is the actual first round of the interview. 1.tell me about yourself 2. questions regarding your skills 3.about your internship or job experience
  • Q2. How will you manage your team if two of your team members are not participating in any of the team meetings and projects?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, know yourself first. Don't panic and loose your chance

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer support executive with a strong background in resolving customer issues and providing excellent service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems and ticketing platforms

    • Strong communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
Interview experience
3
Average
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About process asset based lending
  • Q2. Explain loan lifecycle
  • Ans. 

    Loan lifecycle involves the process from application to repayment of a loan.

    • Application: Borrower submits application with required documents.

    • Underwriting: Lender evaluates borrower's creditworthiness and risk.

    • Approval: Loan is approved or denied based on underwriting.

    • Funding: Lender disburses funds to borrower.

    • Repayment: Borrower makes scheduled payments until loan is fully repaid.

    • Closure: Loan is marked as closed onc

  • Answered by AI

I applied via Company Website and was interviewed in Aug 2021. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.
Round 2 - Technical 

(2 Questions)

  • Q1. About fund accounting
  • Q2. Hedge funds, NAV, GAV, Expense, Journal entry, trial balance

Interview Preparation Tips

Topics to prepare for JPMorgan Chase & Co. Team Lead Operations interview:
  • Hedge Funds
  • NAV
  • Gav
  • Journal entries
  • Trial Balance
  • Expenses
Interview preparation tips for other job seekers - Answer technical question to the point.

Citicorp Interview FAQs

How many rounds are there in Citicorp Chat Support Executive interview?
Citicorp interview process usually has 3 rounds. The most common rounds in the Citicorp interview process are Resume Shortlist, Aptitude Test and HR.

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People are getting interviews through

based on 1 Citicorp interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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Citicorp Chat Support Executive Salary
based on 21 salaries
₹3.5 L/yr - ₹5.1 L/yr
46% more than the average Chat Support Executive Salary in India
View more details

Citicorp Chat Support Executive Reviews and Ratings

based on 6 reviews

4.5/5

Rating in categories

3.0

Skill development

4.1

Work-Life balance

4.4

Salary & Benefits

4.3

Job Security

4.1

Company culture

3.8

Promotions/Appraisal

2.9

Work Satisfaction

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