Comviva Technology Chat Support Executive Interview Questions and Answers

I am a dedicated and experienced technical support professional with a strong background in troubleshooting and customer service.

• Over 5 years of experience in technical support roles

• Proficient in troubleshooting hardware and software issues

• Excellent communication and problem-solving skills

• Certified in ITIL and CompTIA A+

• Previous experience in handling escalated customer issues

My salary expectation is based on my experience, skills, and the industry standard for this position.

• Consider my years of experience in technical support roles

• Research the average salary range for Senior Technical Support Associates in this industry

• Factor in any additional certifications or specialized skills I bring to the table

Switches and routers are networking devices used to connect devices within a network and route data between different networks.

• Switches operate at the data link layer of the OSI model and are used to connect devices within a local area network (LAN).

• Routers operate at the network layer of the OSI model and are used to connect different networks together.

• Switches use MAC addresses to forward data to the correct destinat...read more

LAN stands for Local Area Network. It is a network that connects computers and devices in a limited area such as a home, office, or school.

• LAN is a network that connects devices within a limited area, typically a building or campus.

• It allows for the sharing of resources such as files, printers, and internet access.

• LANs are commonly used in homes, offices, and schools to facilitate communication and resource sharing amo