Compass Group Support Services Operations Manager Interview Questions and Answers

Q1. 1. information about your self. 2. what is smooth operation , how we tackle / manage the site operation on grounds. 3.Responsblities of ops manager. 4.where do you stand after few year. 5.current Company...read more
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Q1. What does the screening process by the recruitment team entail?
Ans. 
The screening process involves reviewing resumes, conducting interviews, skills assessments, and background checks.
• Reviewing resumes to assess qualifications and experience

• Conducting interviews to evaluate communication and fit

• Skills assessments to test technical abilities

• Background checks for verification of information provided

• Reference checks to gather feedback from previous employers
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Q2. Was a technical person from OCS conducting the interview?
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Q3. How are shortlisted candidates aligned for interviews at the client site?
Ans. 
Shortlisted candidates are aligned for interviews at the client site based on availability, location, and client preferences.
• Coordinate with the client to determine their availability for interviews

• Consider the location of the client site and the candidates' proximity

• Take into account any specific preferences or requirements the client may have

• Schedule interviews accordingly to ensure a smooth process
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Q4. Did the recruitment team conduct the HR round?
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Q1. What are the job responsibilities and key result areas (KRA) for this position?
Ans. 
The job responsibilities for an Operations Manager include overseeing daily operations, managing staff, ensuring efficiency, and implementing strategies to improve productivity.
• Overseeing daily operations to ensure smooth functioning

• Managing staff and delegating tasks effectively

• Ensuring efficiency and productivity in all processes

• Implementing strategies to improve operational performance

• Monitoring key performance indi...read more
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Q1. Manpower services mobilization customer satisfaction billing compliance
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Q2. Security manpower management
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Q3. Customer retention
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Q4. Turnout and quality of manpower
Ans. 
Manpower turnout and quality are crucial for efficient operations.
• Regularly assess and monitor manpower turnout to ensure adequate staffing levels.

• Implement training programs to improve the quality of manpower.

• Utilize performance metrics to evaluate the effectiveness of manpower.

• Provide incentives for high-quality work to motivate employees.

• Address any issues or concerns promptly to maintain a high standard of manpower...read more
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Q5. Collection Target as per DSO
Ans. 
Collection target as per DSO refers to the amount of money that needs to be collected within a certain number of days sales outstanding.
• Collection target as per DSO is calculated by dividing the total accounts receivable by the average daily sales.

• For example, if the total accounts receivable is $100,000 and the average daily sales is $10,000, the collection target as per DSO would be 10 days.

• Having a lower collection ...read more
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Q1. Discussion personal profile
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Q2. How much experience in this field?
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Q3. Salary discussion
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Q4. They have discussed my job profile and most experienced.
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