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Comfort Techno Services Customer Service Executive Interview Questions and Answers
Comfort Techno Services Customer Service Executive Interview Experiences
1 interview found
Anonymous
Interview Questionnaire
3 Questions
- Q1. How you will share the daily report to clients ?
- Ans.
I will send the daily report to clients via email or a shared online platform.
I will ensure that the report is concise and easy to understand.
I will attach any relevant data or charts to support the report.
I will send the report at a consistent time each day to ensure clients can rely on receiving it.
If there are any issues or concerns highlighted in the report, I will follow up with the client to discuss and address t...
- Q2. How you schedule your service related call on field ?
- Q3. What you will do if you are facing technical issues ?
- Ans.
I will troubleshoot the issue by following the standard operating procedures and seek help from technical experts if needed.
Identify the issue and gather relevant information
Refer to the standard operating procedures and try to resolve the issue
If the issue persists, seek help from technical experts
Document the issue and the steps taken to resolve it
Interview Preparation Tips
Interview questions from similar companies
I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What's your salary expectations
- Q2. What's your strength and weakness
Interview Preparation Tips
I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Its a module test which includes your grammar knowledge, listening skills and communication skills.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. How can i get HR contact for interview
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. What is wipro
I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Intro, strength and weakness with example, about studies , about hobbies with tricky questions, to sign a contract.
Interview Preparation Tips
my advice is don't lie during interview, everything will be fine.
I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.
Interview Questionnaire
8 Questions
- Q1. Tell me something about yourself.
- Q2. Regarding previous Organization.
- Q3. Why did you left previous Organization.
- Q4. What was your role in previous Organization.
- Q5. Detail Explanation regarding previous Organization Process.
- Ans.
Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.
Conducted a thorough analysis of existing processes and identified areas for improvement
Developed and implemented a new system for tracking and resolving customer issues
Trained customer service team on new process and provided ongoing support
Monitored and evaluated the effectiveness of the new process through regular feedback and data a...
- Q6. Regarding Hobby
- Q7. Job stability
- Q8. And what you think about TCS.
Interview Preparation Tips
Don't get scared, it's just a basics questions.
I applied via Naukri.com and was interviewed in May 2019. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. There were total of 8 rounds.Yes, you read it right! Every round checks your communication skills and English as well as grammar. First 7 rounds are online or over phone. The eighth round is hr interview w...
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. How will you handle Customers
- Ans.
I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.
Actively listen to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Provide prompt and effective solutions to address customers' issues
Maintain a positive and professional attitude throughout the interaction
Follow up wi
I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.
Have basic knowledge
Anyone with basic knowledge can pass
(1 Question)
- Q1. Tell about yourself,are you okay with working here, will you be able to change location
Interview Preparation Tips
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