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Coinbase Customer Support Analyst Interview Questions and Answers for Experienced

Updated 3 Jul 2024

Coinbase Customer Support Analyst Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Crypto knowledge
  • Q2. Blockchain technology

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - One-on-one 

(2 Questions)

  • Q1. Speak 20 sentences about your hometown specialities.
  • Q2. Why do you want to join blinkit.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Oct 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. As you like ok
  • Q2. Any question for me
Round 3 - One-on-one 

(4 Questions)

  • Q1. I am very confident . I am ready
  • Q2. I am hard working.
  • Q3. I am good listener
  • Q4. I am cold gusy
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Normal question asked and after that HR 1st round simply introduce yourself question and credit card and debit card questions

Round 3 - HR 

(2 Questions)

  • Q1. 2nd step is regarding why you want to join this company and why you leave your previous job and what is sales and what is loan and it's features
  • Q2. Are you want any leave within 3 months
  • Ans. No i do want any leave because if you tell him regarding leave then you are not selected
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - If any one join this company then prepared for 3 things
1 difference between credit card and Debit card
2 what is sales and what are the qualities of a sales person... and how to handle sales pressure
3 what is loan and what types of loans
And lastl but not least About company profile
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Need good company to work i will give 100%
  • Q2. Best companies to work

Interview Preparation Tips

Interview preparation tips for other job seekers - I have good experience in customer service need to work in same work

I applied via AmbitionBox and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. How many interview I'm interested In customer service executive Job requirment
  • Q2. Job title Online work from home
  • Q3. What was second round
  • Q4. Which job location requirements
  • Q5. What was job title for customer care executive
  • Ans. 

    The job title for customer care executive is Customer Service Executive.

    • The job involves handling customer queries and complaints.

    • The executive is responsible for providing solutions to customer problems.

    • They may also be required to upsell or cross-sell products and services.

    • The job requires excellent communication and problem-solving skills.

    • Examples of companies that hire customer service executives include Amazon, Ap

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm first time attend by this application so I'm not sure 100% job requirements available or not

I applied via Referral and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Why you want to work with us?
  • Ans. What are your expectations from our organization?
  • Answered by Anil Kumar

Interview Preparation Tips

Interview preparation tips for other job seekers - Always confident.
Never you loose patient.

I applied via Approached by Company and was interviewed in Aug 2021. There were 2 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Hr asked for work experience education

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice place to work everything is fine like salary work culture etc.
Round 1 - Aptitude Test 

It's a Gernal English, Grammer, Genral Awareness, Reasoning test

Round 2 - One-on-one 

(1 Question)

  • Q1. Majorly about customer experience and e commerce

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be aware of Customer support and Experience.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Non voice experience
  • Ans. 

    I have 2 years of experience working in a non-voice customer support role for an e-commerce company.

    • Handled customer queries and issues through email and chat support

    • Provided product information, resolved complaints, and processed orders

    • Maintained high customer satisfaction ratings through prompt and accurate responses

  • Answered by AI
  • Q2. Written English

Interview Preparation Tips

Interview preparation tips for other job seekers - Good written and verbal skills

Coinbase Interview FAQs

How many rounds are there in Coinbase Customer Support Analyst interview for experienced candidates?
Coinbase interview process for experienced candidates usually has 1 rounds. The most common rounds in the Coinbase interview process for experienced candidates are One-on-one Round.
What are the top questions asked in Coinbase Customer Support Analyst interview for experienced candidates?

Some of the top questions asked at the Coinbase Customer Support Analyst interview for experienced candidates -

  1. Blockchain technol...read more
  2. Crypto knowle...read more

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Coinbase Customer Support Analyst Salary
based on 6 salaries
₹4 L/yr - ₹5.7 L/yr
15% less than the average Customer Support Analyst Salary in India
View more details

Coinbase Customer Support Analyst Reviews and Ratings

based on 2 reviews

4.5/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

3.0

Job Security

5.0

Company culture

4.5

Promotions/Appraisal

4.5

Work Satisfaction

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