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CMS IT Services Service Desk Engineer Interview Questions and Answers for Experienced

Updated 31 Dec 2024

CMS IT Services Service Desk Engineer Interview Experiences for Experienced

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Just ask similarly questions of last job experience
Round 2 - HR 

(1 Question)

  • Q1. Asking for ctc confirmation and previous all job experiences.

Interview Preparation Tips

Topics to prepare for CMS IT Services Service Desk Engineer interview:
  • Service Desk
Interview preparation tips for other job seekers - Prepare for the acceptance of all their needs.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2020. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Network type,Ping status of Network, commands, ip address types
  • Q2. Previous working experience,
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction and previous company's experience explain, what to do,
  • Q2. Network, and desktop Support

Service Desk Engineer Interview Questions Asked at Other Companies for Experienced

Q1. What will you do if zoom application does not open?
Q2. What is the difference between the Distribution Group and Shared ... read more
Q3. What is incident and what is service request.
Q4. What actions would you take if your system is lagging and the pri ... read more
Q5. How to solve any integratedbweb cam failure on laptop, please sta ... read more

Interview Questionnaire 

1 Question

  • Q1. They asked only about your relevant experience

Interview questions from similar companies

I appeared for an interview in Sep 2020.

Interview Questionnaire 

1 Question

  • Q1. Oops concept, solid principles, filters in MVC, basics of Angular,life cycle hook

Interview Preparation Tips

Interview preparation tips for other job seekers - 2 rounds- both are technical.

I applied via Walk-in and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions on Java. Spring MVC flow, collections, projects that you've worked on

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a easy discussion. Just portray your strong points and just indirectly force them to ask you're question related to the same.

I applied via Campus Placement and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was easy with basic ques and then pymetrics tesy

Round 2 - Coding Test 

Coding test had basic questions on Java core

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare theoritical concept of SQL and Java well

I appeared for an interview in Sep 2017.

Interview Questionnaire 

3 Questions

  • Q1. What is deadlock
  • Ans. 

    Deadlock is a situation where two or more processes are unable to proceed because each is waiting for the other to release a resource.

    • Deadlock occurs when two or more processes are stuck in a circular wait, where each process is waiting for a resource held by another process.

    • Four necessary conditions for deadlock are mutual exclusion, hold and wait, no preemption, and circular wait.

    • Example: Process A holds resource X a...

  • Answered by AI
  • Q2. Which technology you know and worked
  • Ans. 

    I have experience with various technologies including Java, Python, HTML/CSS, JavaScript, and SQL.

    • Java

    • Python

    • HTML/CSS

    • JavaScript

    • SQL

  • Answered by AI
  • Q3. Why you are looking for change and what is your notice period
  • Ans. 

    I am looking for a change to explore new opportunities and challenges. My notice period is 30 days.

    • Seeking new opportunities and challenges

    • Want to learn and grow in a different environment

    • Exploring better career prospects

    • Seeking a company with a better work-life balance

    • Notice period is 30 days

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: 25 objective ques from Java and 25 from English
Tips: should prepare with Java Technology
Duration: 1 hour
Total Questions: 50

Round: Technical Interview
Experience: describe clearly
Tips: should prepared

Round: Technical Interview
Experience: do you know about jsf
Tips: yes, I worked

Round: Technical + HR Interview
Experience: this is my dream company actually, and notice is 15 to 20 days.
Tips: be confident

Skills evaluated in this interview

I appeared for an interview in Sep 2017.

Interview Questionnaire 

4 Questions

  • Q1. Technical interview take by client technical person actually they are hiring for another client so they took total 3 technical round and final will HR round
  • Q2. Asking about life cycle of Dot net mvc contols entity frame work and SQL queries
  • Q3. Problem based on oops and SQL queries outputs
  • Q4. Basic questions about my self ,salary discussion basic formalities form I have to fill up

Interview Preparation Tips

Round: Test
Experience: There were around 15 objective question that includes mvc, c#.net and SQL server. It was very simple question like different types of filters,Acton results in mvc. Basic oops concept and dot net web page regarding

Round: Resume Shortlist
Experience: After completing test round another was technical round discussed maily for mvc and SQL server questions. Around 30 mint discussion. After qualify this round another round will start from client technical staff.

General Tips: It was for 2-3 year experience person very simple to crack but focus on you which profile you are looking for study interview questions from net
Skills: Dot net mve oops concept jQuery and SQL server

I appeared for an interview in Sep 2019.

Interview Questionnaire 

1 Question

  • Q1. Pl sql related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - y resume was referd through a guy. Later I got call from HR for interview schedule he asked me my expected ctc and Notice Period to which I clearly said 3 months. He scheduled my interview on weekends morning 8am I reached there by 8.30am The interview process got started late by 10am it was an walk in type interview 1 round was Technical I cleared that round and had a feedback session with HR he said we are processing u to next round which was Manager round there itself I told the HR my NP is 3months the Hr Told its not an issue.
Laterly after I had lunch by 2pm Hr came n told me that Manager is not available now so we will be conducting ur further round in weekdays.
Then there was no mail or call so I purposely mailed them still haven't got proper response from them, so at last I told my friend who referd me to ask for an update the same HR told him that they want Immediate joiner so we can't process him to further round. Wasted my whole day over there

I applied via Recruitment Consultant and was interviewed before Jan 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What Prog Languages known? Prior Software Experience? How good on U.S. Client Face to Face and telephonic interaction for projects?
  • Ans. 

    I am proficient in Java, Python, and C++. I have 2 years of experience in software development. I have excellent communication skills for client interaction.

    • Proficient in Java, Python, and C++

    • 2 years of software development experience

    • Excellent communication skills for client interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I wasn't fluent or good in Programming languages but I was clear on the flowchart and the basic concept of OOPS. Also, I was confident about solving the scenarios given to me at interview rounds. I also had good experience in US customer handling over telephonic and Face to Face interaction.

CMS IT Services Interview FAQs

How many rounds are there in CMS IT Services Service Desk Engineer interview for experienced candidates?
CMS IT Services interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the CMS IT Services interview process for experienced candidates are Technical, Resume Shortlist and HR.
How to prepare for CMS IT Services Service Desk Engineer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CMS IT Services. The most common topics and skills that interviewers at CMS IT Services expect are Service Desk, IT Service Desk, IT Helpdesk, technical helpdesk and Troubleshooting.
What are the top questions asked in CMS IT Services Service Desk Engineer interview for experienced candidates?

Some of the top questions asked at the CMS IT Services Service Desk Engineer interview for experienced candidates -

  1. Network type,Ping status of Network, commands, ip address ty...read more
  2. Network, and desktop Supp...read more
  3. Server and network rela...read more

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CMS IT Services Service Desk Engineer Interview Process for Experienced

based on 2 interviews

Interview experience

4
  
Good
View more

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CMS IT Services Service Desk Engineer Salary
based on 144 salaries
₹1.1 L/yr - ₹5 L/yr
23% less than the average Service Desk Engineer Salary in India
View more details

CMS IT Services Service Desk Engineer Reviews and Ratings

based on 25 reviews

2.7/5

Rating in categories

2.6

Skill development

2.8

Work-life balance

1.9

Salary

2.4

Job security

2.4

Company culture

1.9

Promotions

2.3

Work satisfaction

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