Classplus Senior Business Development Associate Interview Questions and Answers

Q1. Career background
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Q1. About Yourself and about the experience
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Its useful for self growth and provides knowledge

GD is not easy but you deserve it. lets make a real perception

Q1. Technical knowledge and basic knowledge about softwares
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Q2. The session is good as bad your perspective
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Q3. Good intention and commitment to your self
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Q4. Enhance knowledge for interview tips and preperation
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Q5. Credibility is master key
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Credibility is the key to establishing trust and building successful business relationships.
• Credibility is essential for gaining the trust of clients and partners.

• Consistently delivering on promises and maintaining honesty and integrity are key components of credibility.

• Building credibility takes time and effort, but it is crucial for long-term success in business.

• Examples: Providing references from satisfied clients, ...read more
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Q1. Not very hard.. badic knowledge of yr padt experience
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Q2. Abot youyrself nd experience
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Q1. Previous Comp. work
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Q2. Why are need change job
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Sales and reasoning. Use youtube to prepare and practice well.

Q1. Introduction and questions related to job descriptions and your achievements and worthiness.
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Q2. About your background.
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Q1. Can you provide details about yourself along with your current experience?
Ans. 
Experienced Customer Success Manager with a passion for enhancing client relationships and driving product adoption.
• Over 5 years of experience in customer success roles, focusing on SaaS products.

• Successfully managed a portfolio of 50+ clients, achieving a 95% retention rate.

• Implemented customer feedback loops that improved product features, resulting in a 20% increase in user satisfaction.

• Conducted regular training se...read more
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Q2. What are the best strategies for prioritizing accounts and identifying risks in Customer Success Management (CSM) and account management?
Ans. 
Effective account prioritization and risk identification are crucial for successful Customer Success Management.
• Segment accounts based on potential value: Focus on high-value accounts that can drive revenue.

• Use health scores: Implement metrics like product usage, support tickets, and customer feedback to gauge account health.

• Regular check-ins: Schedule periodic reviews with clients to identify any emerging issues early...read more
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General aptitude and reasoning along with basic math

Group discussion with a group of 6-7 people and given a topic.

Q1. Why should we hire you.
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