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I applied via Referral
Case study of two different sectors planning to grow
Case studies on current on going process of company and marketing growth and strategic planning
They give you assignment which might have 2-3 scenario based questions.
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posted on 17 Mar 2025
I appeared for an interview before Mar 2024, where I was asked the following questions.
Experienced Customer Success Manager with a passion for enhancing client relationships and driving product adoption.
Over 5 years of experience in customer success roles, focusing on SaaS products.
Successfully managed a portfolio of 50+ clients, achieving a 95% retention rate.
Implemented customer feedback loops that improved product features, resulting in a 20% increase in user satisfaction.
Conducted regular training se...
Effective account prioritization and risk identification are crucial for successful Customer Success Management.
Segment accounts based on potential value: Focus on high-value accounts that can drive revenue.
Use health scores: Implement metrics like product usage, support tickets, and customer feedback to gauge account health.
Regular check-ins: Schedule periodic reviews with clients to identify any emerging issues early...
posted on 4 Apr 2024
General aptitude and reasoning along with basic math
Group discussion with a group of 6-7 people and given a topic.
posted on 18 Jul 2024
I appeared for an interview in Jan 2025.
Maths such as time calculation, percentage, etc
How did I solved that qestion asked me to explain
I am a dedicated Customer Success Specialist with 5 years of experience in managing client relationships and ensuring customer satisfaction.
Managed a portfolio of key accounts, providing personalized support and resolving any issues or concerns
Implemented strategies to increase customer retention and loyalty
Collaborated with cross-functional teams to deliver solutions tailored to customer needs
Utilized CRM software to ...
posted on 21 Jul 2022
I applied via Naukri.com
Many types of questions regarding sales and personal experience
based on 1 interview
Interview experience
based on 28 reviews
Rating in categories
Business Development Manager
172
salaries
| ₹3.5 L/yr - ₹8 L/yr |
Customer Success Manager
126
salaries
| ₹2.8 L/yr - ₹9 L/yr |
Software Engineer
42
salaries
| ₹7 L/yr - ₹21 L/yr |
Key Account Manager
42
salaries
| ₹7 L/yr - ₹11 L/yr |
Program Manager
38
salaries
| ₹7 L/yr - ₹27 L/yr |
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