Add office photos
i
Classera
Compare
Filter interviews by
Classera Interview Questions, Process, and Tips
Classera Interview Experiences
1 interview found
I applied via LinkedIn and was interviewed in Apr 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Should you collect customers data without company's authorisation?
- Ans.
No, collecting customer data without company's authorisation is unethical and illegal.
Collecting customer data without authorisation is a breach of privacy and trust.
It can lead to legal consequences and damage the company's reputation.
Customers have the right to know what data is being collected and how it will be used.
Obtaining authorisation through consent forms or privacy policies is the proper way to collect custo
- Q2. How would you calm a distressed customer asking for refund?
- Ans.
I would empathize with the customer and try to understand their issue. Then, I would explain the refund process and offer a solution.
Listen actively to the customer's concerns
Acknowledge their frustration and apologize for any inconvenience caused
Explain the refund process and any relevant policies
Offer a solution that meets their needs, such as a replacement product or a partial refund
Follow up with the customer to en
- Q3. How can you prevent customers from doing unsolicited activities in regards with teachers?
- Ans.
Customers can be prevented from doing unsolicited activities by setting clear guidelines and consequences, monitoring interactions, and providing education.
Establish clear guidelines for appropriate behavior and consequences for violations
Monitor interactions between customers and teachers to identify and address any issues
Provide education and training to customers on appropriate behavior and expectations
Encourage ope...
(3 Questions)
- Q1. Tell me about yourself!
- Ans.
I am a highly motivated and enthusiastic individual with excellent communication skills.
I have experience in customer service and sales.
I am a quick learner and can adapt to new situations easily.
I am a team player and enjoy working with others to achieve common goals.
I am proficient in Microsoft Office and have experience using CRM software.
I am passionate about providing excellent customer service and ensuring custom
- Q2. What's an ethics code?
- Ans.
An ethics code is a set of guidelines that outlines the moral principles and values that govern the behavior of individuals or organizations.
An ethics code helps to ensure that individuals or organizations act in a responsible and ethical manner.
It provides a framework for decision-making and helps to prevent unethical behavior.
Examples of ethics codes include the American Medical Association's Code of Medical Ethics a...
- Q3. Should you follow ethics code while dealing with a customer?
- Ans.
Yes, following ethics code is crucial while dealing with customers.
Ethics code ensures fair and honest treatment of customers.
It helps in building trust and credibility with customers.
It also helps in avoiding legal and reputational risks.
Examples of ethical behavior include respecting customer privacy, providing accurate information, and not engaging in deceptive practices.
Interview Preparation Tips
Telecaller Interview Questions asked at other Companies
Interview questions from similar companies
Admission Counsellor Interview Questions & Answers
Learnify Education
Anonymous
posted on 29 Dec 2024
Selected
I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Can you please describe yourself and explain your interest in this position?
- Ans.
I am a dedicated and empathetic individual with a passion for helping others achieve their goals. I am excited about the opportunity to guide students through the college admissions process.
Passionate about helping students navigate the college admissions process
Strong communication and interpersonal skills
Experience in mentoring or advising students
Ability to work well under pressure and meet deadlines
- Q2. What are your career goals, and how does this role align with those goals?
- Ans.
My career goal is to help students achieve their academic and personal goals through guidance and support.
I aim to make a positive impact on the lives of students by providing them with the necessary resources and information to succeed.
This role aligns with my goal as an Admission Counsellor allows me to work closely with students, understand their aspirations, and help them navigate the college admissions process.
I s...
- Q3. Do you have any experience working in admissions or a related field?
- Ans.
Yes, I have 3 years of experience working in admissions at XYZ University.
Worked in admissions at XYZ University for 3 years
Reviewed and processed applications for undergraduate programs
Conducted information sessions for prospective students
(3 Questions)
- Q1. How would you approach the explanation of admission requirements to a prospective student who is feeling confused?
- Ans.
I would approach the explanation of admission requirements by breaking down the information into simple and clear terms.
Listen to the student's concerns and address them one by one
Use simple language and avoid jargon
Provide examples or scenarios to illustrate the requirements
Offer additional resources or support if needed
- Q2. What do you identify as the biggest challenges in college admissions today?
- Ans.
Rising competition, standardized testing, financial barriers, and lack of diversity are major challenges in college admissions today.
Increasing competition among applicants for limited spots
Reliance on standardized testing like SAT and ACT scores
Financial barriers preventing access to higher education
Lack of diversity and inclusion in the admissions process
Impact of COVID-19 on admissions processes and decisions
- Q3. How do you keep yourself informed about trends and changes in the education sector?
- Ans.
I stay informed through attending conferences, reading industry publications, networking with professionals, and participating in online forums.
Attend education conferences and workshops
Read industry publications and journals
Network with professionals in the education sector
Participate in online forums and webinars
Follow relevant blogs and websites for updates
Join professional associations related to education
I applied via Job Portal and was interviewed in Oct 2024. There were 3 interview rounds.
(2 Questions)
- Q1. How do you ensure the delivery on-time
- Ans.
Ensuring on-time delivery involves effective planning, communication, monitoring, and problem-solving.
Develop a detailed project timeline with clear milestones and deadlines
Regularly communicate with all stakeholders to identify potential delays and address them proactively
Monitor progress closely using project management tools and adjust schedules as needed
Implement contingency plans for unexpected issues that may imp...
- Q2. Whats the challenges do you face
(1 Question)
- Q1. Questions are related wrt delivery and customer handling
(1 Question)
- Q1. Asked about my skills and experience to understand my technical strength
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed in Oct 2024. There was 1 interview round.
(4 Questions)
- Q1. Why are you doing marketing of adda247 when you are not a faculty member of adda247?
- Q2. Can you spend some time on adda247 as a teacher?
- Q3. Salary details.
- Q4. Lifelong salary.
Interview Preparation Tips
- Focused study and clear aim
- Plan your study with to do list.
I applied via campus placement at Manjara Charitable Trust's Rajiv Gandhi Institute of Technology, Mumbai and was interviewed in Oct 2024. There were 3 interview rounds.
Test was of 1.5 hrs and it was online. It was completely based on technical questions.
This test was offline and it was a pen paper test wherein 10 questions will be given you have to write code or spot the error and correct them.
(2 Questions)
- Q1. Asked questions about React
- Q2. Question based on project
Interview Preparation Tips
Renu Patel
(5 Questions)
- Q1. Muje typing work chaiye
- Q2. Muje work par kaam karna
- Q3. Muje typing work karna hai
- Q4. Mujhe jarurat hai
- Q5. Please help meI need you
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Jul 2024. There was 1 interview round.
(3 Questions)
- Q1. Introduce yourself
- Ans.
I am a recent graduate with a degree in Business Administration, eager to learn and grow in the field of business development.
Recent graduate with a degree in Business Administration
Passionate about business development and eager to learn
Strong communication and interpersonal skills
Experience in sales and marketing through internships
Goal-oriented and motivated individual
- Q2. Tell about business strategies
- Ans.
Business strategies are plans of action designed to achieve specific goals or objectives.
Business strategies involve setting goals, analyzing the market, and determining the best course of action to achieve those goals.
Examples of business strategies include cost leadership, differentiation, and focus strategies.
Business strategies can also involve partnerships, mergers and acquisitions, and diversification.
- Q3. How you interact with cutomers for our product
- Ans.
I interact with customers by actively listening to their needs, providing product information, addressing concerns, and offering solutions.
Engage with customers in a friendly and professional manner
Ask open-ended questions to understand their needs and preferences
Provide detailed product information and benefits
Address any concerns or objections they may have
Offer solutions that meet their requirements
Follow up to ensu
Interview Preparation Tips
Selected
I applied via Indeed
(1 Question)
- Q1. About sales process
(1 Question)
- Q1. Sales skills and selling skills
Interview Preparation Tips
Program Coordinator Interview Questions & Answers
Futurense Technologies
Afran A.
posted on 28 Oct 2024
Selected
I applied via Naukri.com and was interviewed in Apr 2024. There were 2 interview rounds.
Create a dashboad and present a summary report analysing the sample dataset.
(2 Questions)
- Q1. Explain the prepared summary report
- Ans.
A prepared summary report is a concise document that outlines key information and findings from a project or program.
Includes key objectives, outcomes, and recommendations
Summarizes data and analysis in a clear and organized manner
Provides insights and highlights important points for decision-making
May include visual aids such as charts or graphs for better understanding
- Q2. Case study - on Data cleaning and Program execution
Interview Preparation Tips
Submitting a full paper of content
(2 Questions)
- Q1. What is the difference between modernism and modernity
- Ans.
Modernism refers to a cultural movement in art and literature, while modernity refers to the social conditions and changes associated with modern industrial societies.
Modernism is a cultural movement that emerged in the late 19th and early 20th centuries, characterized by a break from traditional forms and styles.
Modernity refers to the social conditions, attitudes, and changes associated with modern industrial societi...
- Q2. Modernism is the ideology of pursuit and validating rapid change in a modern context and of innovations in culture without necessarily concerning oneself with any other criteria than novelty. Modernity is ...
Interview Preparation Tips
Classera Interview FAQs
Tell us how to improve this page.
Interview Questions for Popular Designations
- Senior Executive Interview Questions
- Associate Interview Questions
- Team Lead Interview Questions
- Design Engineer Interview Questions
- Software Engineer Interview Questions
- Senior Engineer Interview Questions
- Graduate Engineer Trainee (Get) Interview Questions
- Java Developer Interview Questions
- Show more
People are getting interviews through
Interview Questions from Similar Companies
Educomp Solutions
Baoiam Innovations
Mentorsity
Valued Epistemics
Calculate your in-hand salary
- Home >
- Interviews >
- Classera Interview Questions
