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Classera Interview Questions and Answers
Classera Interview Experiences
1 interview found
I applied via LinkedIn and was interviewed in Apr 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Should you collect customers data without company's authorisation?
- Ans.
No, collecting customer data without company's authorisation is unethical and illegal.
Collecting customer data without authorisation is a breach of privacy and trust.
It can lead to legal consequences and damage the company's reputation.
Customers have the right to know what data is being collected and how it will be used.
Obtaining authorisation through consent forms or privacy policies is the proper way to collect custo...
- Q2. How would you calm a distressed customer asking for refund?
- Ans.
I would empathize with the customer and try to understand their issue. Then, I would explain the refund process and offer a solution.
Listen actively to the customer's concerns
Acknowledge their frustration and apologize for any inconvenience caused
Explain the refund process and any relevant policies
Offer a solution that meets their needs, such as a replacement product or a partial refund
Follow up with the customer to en...
- Q3. How can you prevent customers from doing unsolicited activities in regards with teachers?
- Ans.
Customers can be prevented from doing unsolicited activities by setting clear guidelines and consequences, monitoring interactions, and providing education.
Establish clear guidelines for appropriate behavior and consequences for violations
Monitor interactions between customers and teachers to identify and address any issues
Provide education and training to customers on appropriate behavior and expectations
Encourage ope...
(3 Questions)
- Q1. Tell me about yourself!
- Ans.
I am a highly motivated and enthusiastic individual with excellent communication skills.
I have experience in customer service and sales.
I am a quick learner and can adapt to new situations easily.
I am a team player and enjoy working with others to achieve common goals.
I am proficient in Microsoft Office and have experience using CRM software.
I am passionate about providing excellent customer service and ensuring custom...
- Q2. What's an ethics code?
- Ans.
An ethics code is a set of guidelines that outlines the moral principles and values that govern the behavior of individuals or organizations.
An ethics code helps to ensure that individuals or organizations act in a responsible and ethical manner.
It provides a framework for decision-making and helps to prevent unethical behavior.
Examples of ethics codes include the American Medical Association's Code of Medical Ethics a...
- Q3. Should you follow ethics code while dealing with a customer?
- Ans.
Yes, following ethics code is crucial while dealing with customers.
Ethics code ensures fair and honest treatment of customers.
It helps in building trust and credibility with customers.
It also helps in avoiding legal and reputational risks.
Examples of ethical behavior include respecting customer privacy, providing accurate information, and not engaging in deceptive practices.
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Selected
I applied via Indeed
(1 Question)
- Q1. About sales process
(1 Question)
- Q1. Sales skills and selling skills
Interview Preparation Tips
Selected
I appeared for an interview before Mar 2024, where I was asked the following questions.
- Q1. Why should we hire you?
- Ans.
I bring a unique blend of skills, experience, and passion that aligns perfectly with your team's goals and values.
Proven track record of success in previous roles, such as increasing sales by 20% in my last position.
Strong analytical skills demonstrated through data-driven decision-making in project management.
Excellent communication abilities, evidenced by leading cross-functional teams to achieve project milestones.
A...
- Q2. How can your skills contribute here?
- Ans.
My skills in analysis, communication, and teamwork will enhance productivity and foster a collaborative environment here.
Strong analytical skills: I can analyze data trends to inform decision-making, as demonstrated in my previous role where I improved efficiency by 20%.
Effective communication: I excel in conveying complex ideas clearly, which helps in aligning team goals and ensuring everyone is on the same page.
Team ...
Selected
I appeared for an interview before Apr 2024, where I was asked the following questions.
- Q1. I was given a list of topics and asked to take a lecture on one of them. I did so.
- Q2. Other questions on how can I help the organisation students were also asked.
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Nov 2023. There was 1 interview round.
(2 Questions)
- Q1. Which services you have used in Aws cloud?
- Ans.
I have used services like EC2, S3, RDS, Lambda, and CloudWatch in AWS cloud.
EC2
S3
RDS
Lambda
CloudWatch
- Q2. Explanation on services and how that services work?
- Ans.
Services are offerings provided by a company or individual to fulfill a specific need or desire of a customer.
Services can range from physical tasks like cleaning or repairs to intangible services like consulting or counseling.
Service providers typically outline the scope of their services, pricing, and terms in a service agreement or contract.
Customers can access services through various channels such as in-person, on...
Skills evaluated in this interview
Business Development Executive Interview Questions & Answers
Valued Epistemics
Anonymous
posted on 28 Dec 2022
It's questions they ask in assessment
(1 Question)
- Q1. They ask tell about yourself
(1 Question)
- Q1. They ask how to present they ask in sales executive
Interview Preparation Tips
Business Development Executive Interview Questions & Answers
Valued Epistemics
Anonymous
posted on 5 Jan 2023
Selected
I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 3 interview rounds.
Sales and marketing how to attract customers
General knowledge and computer based test
Interview Preparation Tips
Business Development Executive Interview Questions & Answers
Valued Epistemics
MOHANA JANARDHAN SAI KUMAR PANUTHULA
posted on 30 Mar 2023
I applied via LinkedIn and was interviewed in Sep 2022. There were 3 interview rounds.
Test is completely based on your attitude and behaviour
(2 Questions)
- Q1. You had engineering background and why want to woek in sales field?
- Ans.
I believe my engineering background provides me with a unique perspective and skill set that can be valuable in the sales field.
My engineering background has taught me problem-solving skills, attention to detail, and analytical thinking, which are all important in sales.
I have a strong technical knowledge that allows me to understand and communicate complex products or services to potential clients.
I have experience wo...
- Q2. Mostly Pre interview presentation questions they will ask!
- Ans. Be alert while attending pre interview presentation
Interview Preparation Tips
- Sales
- Marketing
- Business Development
2) Be confident.
3) Don't be hurry.
4) Try to be fluent in English.
Abhishek Lambe
I applied via Campus Placement and was interviewed in Mar 2023. There were 3 interview rounds.
Its about psychometric test
(1 Question)
- Q1. Its about interest towards sales, family background etc
Business Development Executive Interview Questions & Answers
Valued Epistemics
Anonymous
posted on 15 May 2023
Selected
I applied via Campus Placement and was interviewed in Apr 2023. There were 6 interview rounds.
It was like 1 assignment and 2 psychometric test
PiP about basic knowledge regarding marketing sales with some poles and interactive sessions.
(1 Question)
- Q1. 3rd round was about interview where she asked about yourself family background. Why sales ? Basic conversation
Job overview.presentaion
(1 Question)
- Q1. Last interview and all about joining details.
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