Cholamandalam Investment & Finance Area Credit Operations Manager Interview Questions and Answers

An online assesment will be taken wherein scenario based MCQ will be available

Q1. Brief introduction
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Q2. Reasons for switching
Ans. 
Seeking new challenges and growth opportunities in a different company.
• Desire for career advancement

• Interest in exploring new industries or sectors

• Seeking better work-life balance

• Company restructuring or downsizing

• Relocation to a different city or country
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Q3. Current and expected ctc
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Q4. Preferred job location
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Q1. Questions related to your domain experience
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Q2. Application know how
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Q3. Improvement Ideas and projects shared in the previous organisations
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Q4. Why do you want to switch
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Q1. Reason for switching
Ans. 
Seeking new challenges and growth opportunities in a larger organization.
• Desire for career advancement

• Opportunity to work with a larger team

• Seeking new challenges

• Interest in exploring different industries
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Q2. Appreciations recieved if any
Ans. 
Received multiple appreciations from clients for resolving credit issues promptly and effectively.
• Implemented new credit evaluation process resulting in faster approvals

• Negotiated payment plans with delinquent customers to prevent further credit issues

• Provided training to team members on credit management best practices

• Received 'Employee of the Month' award for exceptional performance in credit management
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Q3. Scenario based questions focussed on how you would act in a certain situation
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Q1. Different financial terms such as RTGS, CIBIL, ECS, NACH, FOIR and etc
Ans. 
These are various financial terms used in banking and credit management.
• RTGS (Real Time Gross Settlement) is a system used for fund transfers between banks in real-time.

• CIBIL (Credit Information Bureau India Limited) is a credit information company that maintains credit records of individuals and companies.

• ECS (Electronic Clearing Service) is a system used for electronic fund transfers between banks.

• NACH (National Auto...read more
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Q2. Are you satisfied with given work location or not
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Q1. Can you provide details about your previous experience?
Ans. 
I have over 5 years of experience in credit management, including analyzing credit reports, setting credit limits, and managing collections.
• Analyzed credit reports to assess creditworthiness of customers

• Set credit limits based on risk assessment

• Managed collections process to ensure timely payments

• Implemented credit policies and procedures to minimize risk
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Q2. What do you know about personal loans?
Ans. 
Personal loans are unsecured loans provided by financial institutions to individuals for various purposes.
• Personal loans are unsecured, meaning they do not require collateral.

• They can be used for various purposes such as debt consolidation, home improvement, or unexpected expenses.

• Interest rates on personal loans can vary based on the borrower's credit score and financial history.

• Repayment terms for personal loans are ...read more
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Q1. Can you provide an introduction about yourself and your work experience?
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Q1. Related to your work profile
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Q1. About past experience and education
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