ChatLabs Interview Questions, Process, and Tips

Interview preparation tips for other job seekers - Be prepared with your experience and the current role. Take stock of all the activities that you have done and keep a note of how many clients you're handling, the revenue, the impact you generated, or any interesting number that made the client happy about the product or your service.

Do some groundwork about the company - both on the business front as well as on the employee front (take help of sites like glassdoor, indeed, etc for employee reviews and sites like G2 Crowd, Capterra, Crunchbase, LinkedIn, etc for business front).

Find out who is interviewing you by checking out their LinkedIn profile - if they have one. This will give details about the person, their skills and how long they have been with the company you are being interviewed.

If possible find out the Social Engagement of the Company on YouTube, Quora, etc.

Frame questions ( at least a set of 6 to 8 questions) - some interviewers will take up the entire time and leave no room for questions but some people will even extend the interview duration to answer the questions you have.

Read through the blogs of famous websites on the role you are switching to. Forex: if you are applying to the role of Customer Success Manager, find out the best practices, setting up success programs, etc. If it is for the role of Business Development Manager - find out how leads are flowing through the pipeline, the different types of Sales Frameworks, preparing collaterals, case studies, etc.

Make the interview interactive and conversational rather than transactional or exam-oriented.