Cellvilla Telecaller Interview Questions and Answers

Why you choose this job?

Q1. Do you have any technical skills
Ans. 
Yes, I have technical skills.
• Proficient in Microsoft Office Suite

• Experience with CRM software

• Familiarity with basic HTML and CSS

• Ability to troubleshoot technical issues over the phone
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Q1. What efforts put for ur job
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Q1. Tell me What is e commerce
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Q2. Why should we hire you
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Q3. What do you like about this job
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Q4. What is your future plan in this company
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Q1. What is your family background?
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Q2. What are your salary expectations?
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Q3. What are your strengths and weaknesses?
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Q4. Tell me about yourself.
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Q1. About yourself my name is Asmakhatoon khatoon idid graduation in b.com and i have teaching experience igot hr recruter job in fair links but due to my son i drop it and looking for work from hom...read more
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Q2. Tell something about your memorable day
Ans. 
My memorable day was when I won a singing competition.
• Participated in a singing competition

• Performed my favorite song

• Received first prize and recognition

• Celebrated with friends and family
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Q3. Where you see yourself after 5 year
Ans. 
In 5 years, I see myself as a successful telecaller, having gained expertise in customer service and communication skills.
• Working as a team leader, managing a group of telecallers

• Achieving high sales targets consistently

• Building strong relationships with clients and customers

• Continuously improving my communication and persuasion skills

• Taking on additional responsibilities and contributing to the growth of the company
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Q1. What is your name, or what is your education?
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Q2. How are gone your last weekend?
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The HR first of all tell us to choose any one topic.then we have to introduce ourself and start to talk about our topic which one we choose.

Q1. How many languages do you.know
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Type including , code based testing , structural testing celar box testing

Q1. Do you have any questions
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Two things about your self which are worthy

Q1. Do you know spread sheet
Ans. 
Yes, I am familiar with spreadsheets and have experience using them for data organization and analysis.
• I have used Microsoft Excel for creating and managing spreadsheets

• I am proficient in functions like VLOOKUP, SUM, and IF statements

• I have experience in data entry, sorting, and filtering in spreadsheets

• I have created charts and graphs to visualize data in spreadsheets
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Q2. Do you know how to use excel
Ans. 
Yes, I am proficient in using Excel for data entry, analysis, and reporting.
• I am skilled in entering and organizing data in Excel spreadsheets.

• I can perform basic calculations and create formulas in Excel.

• I am able to create charts and graphs to visualize data.

• I have experience in using Excel functions like VLOOKUP, SUMIF, and PivotTables.

• I can generate reports and analyze data using Excel.
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Q3. Do you know how to use ai
Ans. 
Yes, I have experience using AI in telecalling to improve customer interactions and efficiency.
• I have used AI-powered chatbots to handle customer queries and provide instant responses.

• I have utilized AI algorithms to analyze customer data and personalize communication strategies.

• I have implemented AI tools for predictive dialing to optimize call scheduling and increase productivity.
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Q4. Do you know what turnover we make
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Reasoning test, Numerical test and Psychometric test.

Q1. Tell me about your self
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Q2. Education details 10 th, 12th, Engineering
Ans. Put all the education details in chronological order and all answers should be correct.
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