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Care Health Insurance Operations Manager Interview Questions and Answers

Updated 13 Apr 2022

Care Health Insurance Operations Manager Interview Experiences

2 interviews found

I applied via Campus Placement and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About the course subject in my mba
  • Q2. What is your strength

I applied via Naukri.com and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

For my work experience and knowledge in Microsoft office.

Round 3 - HR 

(1 Question)

  • Q1. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and job is secured their.

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Interview questions from similar companies

I applied via Referral and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. 3 to 4 rounds of Interview. Questions will be based on Amazon Leadership Principles... Situation based questions.. use SBI or STAR method to answer..

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through Amazon Leadership Principles...

Interview Questionnaire 

2 Questions

  • Q1. Why you choose amazon?
  • Q2. What is your expectation?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Do RCA on why tides dropped in the last month for Uber?
  • Ans. 

    The drop in tides for Uber may be due to various factors such as changes in demand, competition, pricing strategies, or external market conditions.

    • Conduct a thorough analysis of Uber's recent marketing and promotional activities to see if there were any changes that may have affected demand.

    • Evaluate the competitive landscape to see if there have been any new entrants or changes in existing competitors' strategies.

    • Revie...

  • Answered by AI
Round 2 - Case Study 

Random case study on user acquisition

Round 3 - Group Discussion 

Panel asked about case study

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

These were some quants questions which might need some understanding of Demand and Supply of Driver Partners. Some definitions one might need to know are of Supply Hours, Active Vehicles, Active Driver, Active Riders, Driver Lifecycle, Rider Lifecycle etc.

Round 2 - One-on-one 

(3 Questions)

  • Q1. What are the metrics you would measure for a newly setup Airtel Customer Care Center? What is the reason for choosing these metrics?
  • Ans. 

    Metrics for a newly setup Airtel Customer Care Center

    • Average response time for customer queries

    • Customer satisfaction score

    • Number of resolved complaints per day

    • Employee productivity and efficiency

    • Call abandonment rate

    • First call resolution rate

  • Answered by AI
  • Q2. How will you measure the performance of your customer care executive ? What targets would you choose and why?
  • Ans. 

    Performance of customer care executive can be measured through various targets such as response time, customer satisfaction scores, resolution rate, and adherence to company policies.

    • Measure response time to customer inquiries or issues to ensure timely assistance.

    • Track customer satisfaction scores through surveys or feedback forms to gauge effectiveness of interactions.

    • Monitor resolution rate to see how efficiently is...

  • Answered by AI
  • Q3. How will you deal with a low performing member in high performing team? What actions would you take and why ?
  • Ans. 

    I would address the issue through coaching, training, setting clear expectations, and monitoring progress.

    • Have a one-on-one conversation with the team member to discuss performance issues and understand any underlying reasons.

    • Provide additional training or resources to help improve the team member's performance.

    • Set clear performance expectations and goals for the team member to work towards.

    • Regularly monitor and provid...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Know all about the role you have applied for. Try and Connect with someone from Uber who is already in the role and might be able to give you some tips.
Know about the person taking your interview and what positions did he hold earlier. This might not be a tie breaker but helps to know whom are you interviewing with and sometimes helps with some brownie points with the simple fact that you researched well.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

KPI & Metrics how will u design

Round 3 - One-on-one 

(1 Question)

  • Q1. Case study - new product launcg how will u price

I applied via Approached by Company and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. I am working at bigbasket.com in 7 year till now

Interview Preparation Tips

Interview preparation tips for other job seekers - Operation and logistics job regarding
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - N/A 

(1 Question)

  • Q1. Awareness of technologies
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What makes your better than other candidates
Round 3 - One-on-one 

(1 Question)

  • Q1. Why Policy Bazaar
  • Ans. 

    Policy Bazaar is a leading online insurance aggregator providing a wide range of insurance products and services.

    • Policy Bazaar offers a variety of insurance products from multiple insurance companies, allowing customers to compare and choose the best option for them.

    • The platform provides easy access to insurance policies, making it convenient for customers to purchase and manage their insurance online.

    • Policy Bazaar has...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Join only if you are looking forward for good salary and incentives.

Don't expect a good culture as they believe in agressive management culture and don't be surprised if senior or your reporting leader comes out shouting and insulting at you on the floor and sometimes abusing in the cabin

Care Health Insurance Interview FAQs

How many rounds are there in Care Health Insurance Operations Manager interview?
Care Health Insurance interview process usually has 3 rounds. The most common rounds in the Care Health Insurance interview process are Resume Shortlist, Group Discussion and HR.
How to prepare for Care Health Insurance Operations Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Care Health Insurance. The most common topics and skills that interviewers at Care Health Insurance expect are Advanced Excel, Backend Operations, Operations Management, Formulas and Analytical.

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Care Health Insurance Operations Manager Interview Process

based on 4 interviews

Interview experience

3.5
  
Good
View more
Care Health Insurance Operations Manager Salary
based on 113 salaries
₹1.7 L/yr - ₹6.2 L/yr
70% less than the average Operations Manager Salary in India
View more details

Care Health Insurance Operations Manager Reviews and Ratings

based on 24 reviews

3.7/5

Rating in categories

3.6

Skill development

3.5

Work-life balance

3.2

Salary

3.9

Job security

3.6

Company culture

3.0

Promotions

3.3

Work satisfaction

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