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Capita Chat Process Interview Questions and Answers for Freshers

Updated 6 Oct 2023

Capita Chat Process Interview Experiences for Freshers

1 interview found

Chat Process Interview Questions & Answers

user image Anonymous

posted on 6 Oct 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why you want to work here

Interview Preparation Tips

Interview preparation tips for other job seekers - 1st round they ask you tell me about yourself and why you want to work here
And they gave you a topic for example social media tell me something about social media etc.

2nd round You have to give a test on the computer it has 50 questions and the question are based on grammer and customer handle type questions the passing is 60 out of 100 and they gave you one hour to complete and the test was very easy.

3rd round is telephonic round and it is the last round they ask you about tell me about yourself why you want to work here what is your future plans etc

Tip : when they ask you why you want to leave your last job or why you leave your last job don't say anything negative speak positive about why you leave for example I want to expand my skills etc etc.

Best of luck.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Non IT chat process
  • Ans. 

    Non IT chat process involves providing customer support or assistance through chat messaging.

    • Respond promptly to customer inquiries

    • Provide accurate information and solutions

    • Maintain a friendly and professional tone

    • Use empathy and active listening skills

    • Handle multiple chats simultaneously

    • Follow company guidelines and protocols

    • Offer additional assistance or products/services if applicable

  • Answered by AI
  • Q2. Technical knowledge, teacher process
  • Q3. Chat process non IT

Interview Questionnaire 

2 Questions

  • Q1. About AWS and Cloud related services.
  • Q2. NA

Analyst Interview Questions & Answers

FIS user image Anonymous

posted on 17 Jul 2021

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. Be confident

I applied via LinkedIn and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 1) General C# and Sql Questions.. some concepts in more depth
  • Q2. Joins, Union, Linq, Collections

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Prepared with basic C# questions like delegates, generics, events, interfaces, static classes with some examples

Sql Questions like types of Joins, Subquery, Union, view, stored proc, identity, indexes with some examples

Analyst Interview Questions & Answers

FIS user image Anonymous

posted on 12 Dec 2021

Interview Questionnaire 

1 Question

  • Q1. On Unix and SQL

Interview Preparation Tips

Interview preparation tips for other job seekers - Not good. Those questions are never used on the daily work.

Analyst Interview Questions & Answers

FIS user image Anonymous

posted on 17 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. Tell me about youself

Interview Questionnaire 

1 Question

  • Q1. Core java

Interview Questionnaire 

1 Question

  • Q1. About study , general questions and company

I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About numeric Data types
  • Q2. About DB2 Precompilation
  • Q3. Null indicator

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong with basics regarding cobol and JCL

Capita Interview FAQs

How many rounds are there in Capita Chat Process interview for freshers?
Capita interview process for freshers usually has 2 rounds. The most common rounds in the Capita interview process for freshers are Resume Shortlist and HR.
How to prepare for Capita Chat Process interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Capita. The most common topics and skills that interviewers at Capita expect are Customer Service, customer support, Email Support, ITES and blended process.

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Capita Chat Process Interview Process for Freshers

based on 1 interview

Interview experience

3
  
Average
View more

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