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Capgemini Change Management Consultant Interview Questions and Answers
Capgemini Change Management Consultant Interview Experiences
2 interviews found
Anonymous
I applied via Campus Placement and was interviewed in Oct 2022. There were 3 interview rounds.
Game based test with various activities and logic based questions
(3 Questions)
- Q1. Walk us through your CV
- Q2. Internship related scenario question
- Q3. What is your understanding of the role?
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Jan 2022. There were 2 interview rounds.
(2 Questions)
- Q1. This was being interviewed by one of the Senior Managers. It was to understand the logic and structure to apply Change Management methodology to any Organizational Change. This was tested through on-the-sp...
- Ans. Stakeholder Analysis followed by Change Impact Analysis followed by Communication & Training Plan
- Q2. Tell me about yourself- First question
- Ans. This is has to be perfect & interesting
Interview Preparation Tips
Connect with alumni & peers already in the team, to understand role expectations & align your answers likewise
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ARUN kumar
(1 Question)
- Q1. Evalute change in infrastructure side
- Ans.
Evaluating changes in infrastructure involves assessing the impact on systems, processes, and resources.
Assess the current infrastructure setup and identify areas for improvement
Analyze the proposed changes and their potential impact on existing systems
Consider the resources and budget required for implementing the changes
Evaluate the risks and benefits of the changes before implementation
Communicate with stakeholders
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.
A case was given regarding a situation that came for their client and wanted to know how change can be implemented regarding the same
(1 Question)
- Q1. Different change management terminologies were asked along with resume questions and change matrix
(1 Question)
- Q1. It was partner round strictly restricting to resume
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.
(1 Question)
- Q1. How many type of changes exist in ITIL, define them all with example
- Ans.
There are seven types of changes in ITIL: Standard, Emergency, Normal, Major, Minor, Service Request, and RFC.
Standard Change: Pre-authorized change with low risk and impact, like adding a new user to a system.
Emergency Change: Change required to resolve a major incident or implement a security patch immediately.
Normal Change: Planned change that goes through the full change management process, like upgrading software.
...
Interview Preparation Tips
Skills evaluated in this interview
(1 Question)
- Q1. What did you do previous company?
(1 Question)
- Q1. Prepare ITIL process and governance well
(1 Question)
- Q1. Salary negotiation
Selected
I applied via Referral and was interviewed before Oct 2022. There were 4 interview rounds.
(1 Question)
- Q1. Experience with what all work has been taken care
(1 Question)
- Q1. Skill Work Tool I have worked What were the responsibility I have taken care Will be able to manage the team
(1 Question)
- Q1. ITIL and lead role
(1 Question)
- Q1. Entire change management process flow
- Ans.
The change management process flow involves identifying, planning, implementing, and evaluating changes to ensure successful adoption.
Identify the need for change
Plan the change including goals, stakeholders, and resources
Implement the change with communication and training
Evaluate the change's effectiveness and make adjustments as needed
Selected
I applied via Recruitment Consulltant and was interviewed in May 2023. There were 4 interview rounds.
Case study on OCM implementation
(2 Questions)
- Q1. Prior experience
- Q2. Case study solution
(2 Questions)
- Q1. Leadership round
- Q2. Culture fit and org fit
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