Channel Service Manager

10+ Channel Service Manager Interview Questions and Answers

Updated 2 Jul 2025

Q. How do you maintain the availability of machines above 95% under the FMC project?

Ans.

Regular maintenance schedules, proactive monitoring, quick response to issues, and efficient troubleshooting are key to maintaining machine availability above 95% under FMC project.

  • Implement regular maintenance schedules to prevent breakdowns

  • Proactively monitor machines for any signs of potential issues

  • Ensure quick response to any machine malfunctions or downtime

  • Efficient troubleshooting and problem-solving techniques to minimize downtime

  • Utilize predictive maintenance techniq...read more

Q. What are the three things you provide to your customer under the FMC project?

Ans.

The three things provided to customers under FMC project are training, support, and maintenance.

  • Training: Providing customers with necessary knowledge and skills to effectively use the FMC project.

  • Support: Offering assistance and troubleshooting services to address any issues or concerns the customer may have.

  • Maintenance: Ensuring the FMC project is running smoothly and efficiently through regular upkeep and updates.

Channel Service Manager Interview Questions and Answers for Freshers

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Q. If a clutch was not present, what would happen?

Ans.

Without a clutch, the vehicle would not be able to change gears smoothly or come to a complete stop.

  • Difficulty in changing gears smoothly

  • Difficulty in coming to a complete stop

  • Increased wear and tear on the transmission

  • Potential damage to the engine if gears are not engaged properly

Q. What is refrigeration and how it is achieved

Ans.

Refrigeration is the process of removing heat from an enclosed space to lower the temperature below the ambient level.

  • Refrigeration works by using a refrigerant to absorb and remove heat from the air inside a space.

  • The refrigerant undergoes a cycle of compression, condensation, expansion, and evaporation to achieve cooling.

  • Common refrigeration systems include vapor compression, absorption, and thermoelectric.

  • Examples of refrigeration appliances include refrigerators, air cond...read more

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Q. What are the components of an exhaust gas treatment system?

Ans.

The parts of an exhaust gas treatment system include catalytic converter, diesel particulate filter, selective catalytic reduction system, and exhaust gas recirculation system.

  • Catalytic converter: Converts harmful gases into less harmful emissions

  • Diesel particulate filter: Removes particulate matter from exhaust gases

  • Selective catalytic reduction system: Reduces nitrogen oxide emissions

  • Exhaust gas recirculation system: Reduces nitrogen oxide emissions by recirculating exhaust...read more

Q. Components of cooling system in automobile

Ans.

The components of a cooling system in an automobile include radiator, water pump, thermostat, hoses, and coolant.

  • Radiator: Helps to dissipate heat from the coolant by transferring it to the air passing through the radiator fins.

  • Water pump: Circulates the coolant through the engine and radiator to regulate the temperature.

  • Thermostat: Regulates the flow of coolant to maintain optimal engine temperature.

  • Hoses: Connect various components of the cooling system to allow the flow of...read more

Channel Service Manager Jobs

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Hiring Channel Service Manager - Noida, Lucknow, Madurai, Ahmednagar 4-9 years
Select Source International
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₹ 8 L/yr - ₹ 11 L/yr
Noida

Q. What is the function of a Catalytic Converter?

Ans.

Catalytic converter is a vehicle emissions control device that converts toxic gases and pollutants in exhaust gas into less harmful substances.

  • Converts harmful gases like carbon monoxide, nitrogen oxides, and hydrocarbons into less harmful substances like carbon dioxide, nitrogen, and water vapor

  • Contains a catalyst made of platinum, palladium, and rhodium to facilitate chemical reactions

  • Helps reduce air pollution and improve air quality

  • Required in most vehicles to meet emissi...read more

Q. What is a differential in an automobile?

Ans.

Differential in automobiles is a component that allows the outer drive wheel to rotate faster than the inner drive wheel during turns.

  • Allows wheels to rotate at different speeds

  • Helps with cornering and traction

  • Consists of gears that distribute power to the wheels

  • Commonly found in rear-wheel drive and all-wheel drive vehicles

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Q. Components of outdoor unit of AC

Ans.

Components of outdoor unit of AC include compressor, condenser coil, fan, and refrigerant.

  • Compressor: responsible for compressing refrigerant gas

  • Condenser coil: helps dissipate heat from the refrigerant

  • Fan: helps in the cooling process by blowing air over the condenser coil

  • Refrigerant: circulates through the system to absorb and release heat

Q. What are the main components of an engine and how do they work?

Ans.

Main components of an engine include cylinders, pistons, crankshaft, camshaft, valves, and spark plugs.

  • Cylinders: where combustion takes place

  • Pistons: move up and down in the cylinders to generate power

  • Crankshaft: converts linear motion of pistons into rotational motion

  • Camshaft: controls the opening and closing of valves

  • Valves: regulate the flow of air and fuel into the cylinders and exhaust gases out

  • Spark plugs: ignite the air-fuel mixture in the cylinders

Q. What is Clutch?

Ans.

A clutch is a mechanical device used to connect and disconnect the power transmission between the engine and the transmission system in a vehicle.

  • Clutches are commonly found in manual transmission vehicles.

  • They allow the driver to change gears smoothly by disengaging the engine from the transmission temporarily.

  • Clutches consist of a clutch disc, pressure plate, and flywheel.

  • Engaging the clutch pedal allows the driver to shift gears without causing damage to the transmission s...read more

Q. Describe how BS6 engines work.

Ans.

BS6 engines are the latest emission norms compliant engines in India, designed to reduce harmful pollutants like nitrogen oxides, particulate matter, and hydrocarbons.

  • BS6 engines have stricter emission standards compared to BS4 engines.

  • They use advanced technologies like Selective Catalytic Reduction (SCR) and Diesel Particulate Filter (DPF) to reduce emissions.

  • BS6 engines require low-sulfur fuel for optimal performance.

  • They are more fuel-efficient and environmentally friendl...read more

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