CAMS Call Center Executive Interview Questions and Answers

Q1. What are your salary expectations?
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Q2. Share details of your previous job.
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Q3. Why should we hire you?
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Q4. Why are you looking for a change?
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Q5. What are your strengths and weaknesses?
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Q6. Tell me about yourself.
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Q1. Technical questions related to my profession
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Q1. Important points need to consider in FnF
Ans. 
Important points to consider in FnF
• Ensure all financial transactions are accurately recorded

• Verify final payments to employees are correct

• Comply with legal requirements for final settlements

• Communicate clearly with employees about the FnF process

• Maintain confidentiality of employee information
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Q2. Employees who's Salary is 15k will they cover in Pension account PF
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Q3. TAT for Gratuity and what if in case company unable to pay with in TAT
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Q4. Final settlement components
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Q5. Basic PF questions like contribution period and percentage
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Q1. I got a call in assessment wanted to resolve the credit card issue of the customer where the amout was getting credited automatically.......i resolved the issue by giving the resolution from checking the u...read more
Ans. In assessment they have given the key points ...by checking the points of the previous transmission of the cx .
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Q1. I spoke to HR they asked me about self introduction and gave a topic to talk .what do u know about banking ? And asked me some questions based o credit card
Ans. I gave introduction about myseft about my education and by work experience about my precious job .....and spoke on the topking which was given about banking ....and spoke about credit card on ny Dailey bases
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Q1. Need to speak on any topic, more focus on communication
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Q1. Be confident in your conversation, never give fake experiences they do a thorough background check
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Behavioural test like 60 questions.

Q1. About Trade life cycle
Ans. TLC means trade goes from stages like Initiation to reconciliation. Stages are, Trade initiation, execution, capture, affirmation, validation, verification, confirmation, settlement, reconciliation.
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Q2. What is Asset Management?
Ans. 
Asset management refers to the process of managing a company's assets to maximize their value and optimize their use.
• Asset management involves tracking, maintaining, and disposing of assets.

• It includes activities such as inventory management, maintenance scheduling, and financial planning.

• Asset management aims to ensure assets are utilized efficiently and effectively.

• Examples of assets that can be managed include physi...read more
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Solving problems and analytical skills

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