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I remain calm and listen to their concerns, apologize for any mistakes, and offer a solution to make things right.
Remain calm and composed
Listen to their concerns without interrupting
Apologize for any mistakes made
Offer a solution to make things right
Ensure customer satisfaction before leaving
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I applied via Referral and was interviewed before Oct 2022. There was 1 interview round.
I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.
I applied via Company Website and was interviewed in Sep 2024. There were 2 interview rounds.
An aptitude test is a quizcthat assesses a condidate's skills in logical reasoning, verbal ability, and problem solving. It's often the first round of a job interview process.
A coding test in a job interview is a technical assessment that evaluate a candidates coding ability , problem solving skills and creativity coding test are often used at the and of the hiring process to evaluate the top condidate on the job skills.
posted on 11 Jun 2024
There are two main types of lilies: Asiatic lilies and Oriental lilies.
Asiatic lilies are known for their vibrant colors and early blooming season.
Oriental lilies are known for their larger, fragrant blooms and later blooming season.
ARR stands for Average Room Rate in hotel operation.
ARR is calculated by dividing the total room revenue by the number of rooms sold.
It is an important metric for hotels to track as it helps in determining the average price at which rooms are being sold.
ARR can be used to analyze trends in pricing and make adjustments to maximize revenue.
For example, if a hotel has a total room revenue of $10,000 and sold 100 rooms, th
I can handle up to 20 rooms efficiently while ensuring high standards of cleanliness and guest satisfaction.
I am experienced in managing a team of housekeepers to efficiently clean and maintain rooms
I prioritize tasks and delegate responsibilities effectively to ensure all rooms are cleaned in a timely manner
I am familiar with using cleaning equipment and products to achieve desired results
I have a track record of meet...
I was interviewed in Sep 2024.
posted on 29 Apr 2023
I applied via Company Website
I tend to be a perfectionist and can sometimes spend too much time on tasks.
I have a tendency to overanalyze and double-check my work
I am working on finding a balance between efficiency and attention to detail
For example, in my previous role, I would spend too much time organizing the linen closet, but I have learned to prioritize tasks and delegate when necessary
I was looking for a better opportunity to grow and develop my skills.
I wanted to take on more responsibilities and challenges
I was seeking a more supportive and collaborative work environment
I wanted to work for a company with a stronger commitment to employee development
I left on good terms and have positive references from my previous employer
My strengths include attention to detail, organization, and effective communication.
I am highly organized and able to prioritize tasks effectively
I pay close attention to detail to ensure a high standard of cleanliness
I am skilled in communicating with both staff and guests to ensure satisfaction
I have experience in training and supervising staff to maintain a productive team
I am able to adapt to changing situations an
I am a detail-oriented and organized individual with experience in managing housekeeping staff and ensuring high standards of cleanliness.
Managed a team of housekeeping staff at a hotel for 3 years
Implemented new cleaning procedures that resulted in a 20% increase in guest satisfaction
Trained new staff members on proper cleaning techniques and safety protocols
Maintained inventory of cleaning supplies and equipment
Recei...
posted on 25 Oct 2023
I applied via Apna Jobs and was interviewed in Sep 2023. There were 3 interview rounds.
There are various types of chemicals used in housekeeping, including cleaning agents, disinfectants, and stain removers.
Cleaning agents: used to remove dirt and grime from surfaces
Disinfectants: kill germs and bacteria to prevent the spread of infections
Stain removers: specifically target and remove tough stains like grease or wine spills
Used R2 chemicals are typically stored in designated hazardous waste storage areas.
Used R2 chemicals should be stored in a secure and well-ventilated area
Designated hazardous waste storage areas are typically labeled and segregated from other chemicals
Proper disposal procedures should be followed for used R2 chemicals
R5 delusion is a term used in housekeeping to refer to the process of organizing and prioritizing tasks efficiently.
R5 delusion involves categorizing tasks into five key areas: rooms, restrooms, rugs, reception, and rubbish.
Prioritizing tasks based on urgency and importance is essential in maintaining a clean and organized environment.
Example: Ensuring that rooms are cleaned and restocked before attending to reception ...
R6 delusion is a term used in housekeeping to refer to the process of thoroughly cleaning and organizing a room to meet high standards.
R6 delusion involves deep cleaning all surfaces, including hard-to-reach areas like behind furniture and under beds.
It also includes organizing items in a room in a neat and orderly manner, such as arranging towels and toiletries in a bathroom.
Attention to detail is key in R6 delusion, ...
I applied via Company Website and was interviewed in Sep 2021. There were 3 interview rounds.
American Express
Taj Hotels Resorts and Palaces
Radisson Hotels
Mahindra Holidays & Resorts