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I applied via Approached by Company and was interviewed before Jun 2022. There were 3 interview rounds.
I would address the cx's concerns by actively listening, empathizing, offering solutions, and following up to ensure satisfaction.
Listen attentively to the cx's feedback and concerns
Empathize with the cx's feelings and acknowledge their dissatisfaction
Offer solutions or alternatives to address the cx's issues
Follow up with the cx to ensure their satisfaction and make any necessary adjustments
I would empathize with the customer, understand their concerns, offer alternatives such as exchanges or store credit, and assure them of our commitment to customer satisfaction.
Listen actively to the customer's concerns and empathize with their situation
Explain the company's refund policy clearly and professionally
Offer alternatives such as exchanges, store credit, or resolving the issue in another way
Assure the custom...
I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.
I applied via Approached by Company and was interviewed before Jan 2023. There were 2 interview rounds.
Case study on lesson planning
I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.
I applied via Naukri.com and was interviewed before Dec 2022. There were 4 interview rounds.
As a Senior Associate, my day to day work involves managing client relationships, overseeing project timelines, and providing strategic guidance.
Managing client relationships by regularly communicating with clients to understand their needs and address any concerns
Overseeing project timelines by creating and updating project plans, tracking progress, and ensuring deadlines are met
Providing strategic guidance by analyzi...
Situation based questions
posted on 2 Dec 2023
I applied via LinkedIn and was interviewed before Dec 2022. There were 2 interview rounds.
Yes
I have 5 years of experience in selling educational technology solutions.
I have successfully closed deals with several schools and universities.
I am familiar with the challenges and opportunities in the edtech market.
I have a proven track record of meeting and exceeding sales targets in the edtech industry.
I applied via Naukri.com and was interviewed before Dec 2022. There were 2 interview rounds.
Notice period is the amount of time an employee or employer must give before terminating employment.
Notice period is a predetermined period of time that an employee or employer must give before ending the employment contract.
It is a formal notice that allows both parties to prepare for the termination of employment.
The length of the notice period is usually specified in the employment contract or determined by labor la...
I appeared for an interview in Mar 2025, where I was asked the following questions.
I am a dedicated and experienced professional with a strong background in project management and team leadership.
Over 8 years of experience in project management
Proven track record of successfully leading cross-functional teams
Strong communication and problem-solving skills
Certified Project Management Professional (PMP)
Previously managed a project that resulted in a 20% increase in efficiency
I applied via LinkedIn and was interviewed before Jun 2023. There were 3 interview rounds.
Marketing activities play a crucial role in promoting products/services, building brand awareness, attracting customers, and driving sales.
Marketing activities help in creating brand awareness and visibility in the market.
They assist in attracting potential customers and generating leads for the sales team.
Marketing activities aid in promoting products/services and communicating their benefits to the target audience.
Th...
based on 1 interview
Interview experience
based on 1 review
Rating in categories
Business Development Associate
11.3k
salaries
| ₹3 L/yr - ₹10 L/yr |
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Senior Business Development Associate
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salaries
| ₹4.2 L/yr - ₹11 L/yr |
BDA
2.3k
salaries
| ₹1 L/yr - ₹10 L/yr |
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