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BYJU'S Customer Service Executive Interview Questions and Answers

Updated 10 Apr 2024

BYJU'S Customer Service Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Normal aptitude questions

Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self? How to satisfy customers?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident!

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Interview Questionnaire 

1 Question

  • Q1. About my previous job and how well can I bring changes in white hat.

Interview Questionnaire 

1 Question

  • Q1. How to sales the product
  • Ans. Choose the random products and explain about the product
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - keep try to tell something never stop stop in between
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

History geography politics

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Normal question about yourself .
  • Q2. What are the details about the company, and why would you choose to work with Physics Wallah?
  • Ans. 

    Physics Wallah is a leading online platform for physics education, known for its high-quality content and experienced educators.

    • Physics Wallah is a well-known online platform for physics education.

    • The company offers high-quality content and resources for students.

    • Physics Wallah has a team of experienced educators who provide guidance and support to students.

    • The company has a strong reputation in the education sector fo...

  • Answered by AI
Round 2 - Typing Test 

(2 Questions)

  • Q1. You have to type 30 words/min
  • Q2. Certain scenarios were asked as well.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Work Experience
  • Q2. Why do you want to join us?
Round 3 - One-on-one 

(2 Questions)

  • Q1. Customer handling
  • Q2. Introduction about yourself
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your work experience or roles and responsibilities?
  • Q2. Why do you want to join unacademy?
Round 3 - HR 

(1 Question)

  • Q1. Salary negotiation
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Where do you want to see yourself in next 5years
  • Q2. Why work from home
  • Q3. Only 2 questions was asked
  • Q4. Previous work experiences
  • Q5. How will you manage your work

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was easy
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about you past experience.
  • Q2. What do you know about Vedantu
Round 3 - Technical 

(1 Question)

  • Q1. About Reimbursement process

I applied via Company Website and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Explore , Learn , Earn , grow up

BYJU'S Interview FAQs

How many rounds are there in BYJU'S Customer Service Executive interview?
BYJU'S interview process usually has 2 rounds. The most common rounds in the BYJU'S interview process are Aptitude Test and HR.
How to prepare for BYJU'S Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BYJU'S. The most common topics and skills that interviewers at BYJU'S expect are Communication Skills, customer care, Customer Service, Email Support and chat support.

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BYJU'S Customer Service Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

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BYJU'S Customer Service Executive Salary
based on 46 salaries
₹2.2 L/yr - ₹5.7 L/yr
35% more than the average Customer Service Executive Salary in India
View more details

BYJU'S Customer Service Executive Reviews and Ratings

based on 12 reviews

3.5/5

Rating in categories

3.9

Skill development

4.0

Work-life balance

4.3

Salary

4.0

Job security

4.2

Company culture

4.1

Promotions

3.9

Work satisfaction

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