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BYJU'S Customer Service Executive Interview Questions and Answers

Updated 10 Apr 2024

BYJU'S Customer Service Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Normal aptitude questions

Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self? How to satisfy customers?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident!

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. Can you tell me about yourself? My name is Sandhya I am from Hyderabad I have complete my degree my studies and self motivation person collaboration problem solving
  • Ans. 

    My name is Sandhya I am from Hyderabad

  • Answered Anonymously
  • Q2. Any experience I have no experience because I am the fresher
  • Ans. 

    Sorry sir I am the fresher

  • Answered Anonymously
  • Q3. What do you consider to be your strengths? I am self motivation person also problem solving in other person conversation that's also
  • Ans. 

    Self motivation person collaboration with the best for your

  • Answered Anonymously
  • Q4. Why are you hide you
  • Q5. Tell me something yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Respect to other person and time sense

Interview Questionnaire 

1 Question

  • Q1. About my previous job and how well can I bring changes in white hat.

I applied via Company Website and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Explore , Learn , Earn , grow up
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about you past experience.
  • Q2. What do you know about Vedantu
Round 3 - Technical 

(1 Question)

  • Q1. About Reimbursement process

Interview Questionnaire 

1 Question

  • Q1. WHY DO YOU WANT TO JOIN SALES?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. About the company

Interview Preparation Tips

Topics to prepare for K12 Techno Services Customer Care Executive interview:
  • About sales
Interview preparation tips for other job seekers - It's a very easy interview that the people can passed by easily
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self ?
  • Ans. First of all thank you so much giving m e this opportunity to introduce my self poonam pandey from amethi in up .
  • Answered by Poonam Pandey
  • Q2. Whats your qualification ?
  • Ans. I did my graduation my b.com RRPG College in amethi . i have done MBA AKTU in Lucknow . 2021 i am current working in tata capital housing finance.
  • Answered by Poonam Pandey
Round 3 - HR 

(1 Question)

  • Q1. Why should hare you?
  • Ans. Every person differnt differnt capabilities .
  • Answered by Poonam Pandey
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

History geography politics

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Do you know how edtech company work?
  • Ans. 

    Edtech companies provide educational services and products through technology.

    • Edtech companies use technology to deliver educational content and services.

    • They often offer online courses, virtual classrooms, and interactive learning tools.

    • Some examples of popular edtech companies include Coursera, Khan Academy, and Duolingo.

  • Answered by AI
  • Q3. If you selected then how soon you can join?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give interview for in this company for support profile like re tension,inbound otherwise company is good.

BYJU'S Interview FAQs

How many rounds are there in BYJU'S Customer Service Executive interview?
BYJU'S interview process usually has 2 rounds. The most common rounds in the BYJU'S interview process are Aptitude Test and HR.
How to prepare for BYJU'S Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BYJU'S. The most common topics and skills that interviewers at BYJU'S expect are Communication Skills, customer care, Customer Service, Email Support and chat support.

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BYJU'S Customer Service Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

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BYJU'S Customer Service Executive Salary
based on 50 salaries
₹2.6 L/yr - ₹7 L/yr
40% more than the average Customer Service Executive Salary in India
View more details

BYJU'S Customer Service Executive Reviews and Ratings

based on 12 reviews

3.5/5

Rating in categories

3.9

Skill development

4.0

Work-life balance

4.3

Salary

4.0

Job security

4.2

Company culture

4.1

Promotions

3.9

Work satisfaction

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